> For the complete documentation index, see [llms.txt](https://docs.digit.org/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.digit.org/complaints-management/access/pgr-user-manual/employee-user-manual/gro-share-complaints.md).

# GRO - Share Complaints

GROs can share complaints with other department users based on the requirements.

To share complaints, click on the complaint you want to share.

![](https://lh4.googleusercontent.com/-XhFUUKrYfG_6zvZZvLT8VP28JMjmjInSk3OH9qgPjGQ4iGl3cde-m-UivlEzUePFbDrU8RYPpHh-kZPjGkyna5smWeJP9dhvMLA1wrEbe-FpCenhpVXSG7e3UQuOQwrZI-fpe4F)

Click on the share icon in blue on the top right corner of the screen.

![](https://lh3.googleusercontent.com/ECLvDJ-AX9Tjgf45YFvW49Y3tgsEHTpUbR8BAmZSkH5RkmVUPZZyCHjOqaGTDlNyljzssd6lHR0GoEdj4eeytTRHdohA2jAa5WzQ927ScpPeZd79IfkaoEJO2ZOfOrfEV5wMHZzh)

Select the appropriate channel. The system will redirect you to the selected channel interface. Select the person or list of people to share with. Click on the **Send** button.

The complaint is shared with the selected recipients.


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# Agent Instructions
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## Querying This Documentation
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