# Citizen User Manual

Citizens represent individuals or communities who are the system's end-users. The module provides the citizens with the scope to file their complaints or grievances to initiate necessary action.

<table data-card-size="large" data-view="cards"><thead><tr><th></th><th></th><th></th></tr></thead><tbody><tr><td><a href="/pages/MmY5riMRb5O86pK8iqHx"><strong>File Complaints as citizen</strong>    </a></td><td></td><td></td></tr><tr><td><a href="/pages/KjYAD1OUFdpADudmfi1f"><mark style="color:blue;"><strong>View/Track Complaints</strong></mark> </a></td><td></td><td></td></tr><tr><td><a href="/pages/1kiN0dxYWBmsftWXwL4p"><mark style="color:blue;"><strong>Rate Complaints</strong></mark></a></td><td></td><td></td></tr><tr><td><a href="/pages/l3lcxFHVv8nDGtmxKrsG"><mark style="color:blue;"><strong>Reopen Complaints</strong></mark></a></td><td></td><td></td></tr></tbody></table>


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