# GRO - Share Complaints

GROs can share complaints with other department users based on the requirements.

To share complaints click on the complaint you want to share.

![](https://lh4.googleusercontent.com/-XhFUUKrYfG_6zvZZvLT8VP28JMjmjInSk3OH9qgPjGQ4iGl3cde-m-UivlEzUePFbDrU8RYPpHh-kZPjGkyna5smWeJP9dhvMLA1wrEbe-FpCenhpVXSG7e3UQuOQwrZI-fpe4F)

Click on the share icon in blue on the top right corner of the screen.

![](https://lh3.googleusercontent.com/ECLvDJ-AX9Tjgf45YFvW49Y3tgsEHTpUbR8BAmZSkH5RkmVUPZZyCHjOqaGTDlNyljzssd6lHR0GoEdj4eeytTRHdohA2jAa5WzQ927ScpPeZd79IfkaoEJO2ZOfOrfEV5wMHZzh)

Select the appropriate channel. The system will redirect you to the selected channel interface. Select the person or list of people for sharing. Click on the **Send** button.

The complaint is shared with the selected recipients.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.digit.org/complaints-management/complaints-resolution-v2.10/access/pgr-user-manual/employee-user-manual/gro-share-complaints.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
