# Complaints API Specs

## POST /v2/request/\_count

> requestsCountPost

```json
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```

## POST /v2/request/\_create

> requestsCreatePost

```json
{"openapi":"3.0.0","info":{"title":"DIGIT Public Grievance Redressal(PGR) V2","version":"2.0.0"},"paths":{"/v2/request/_create":{"post":{"tags":["requests-api-controller"],"summary":"requestsCreatePost","operationId":"requestsCreatePostUsingPOST_2","requestBody":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/ServiceRequest"}}}},"responses":{"200":{"description":"OK","content":{"*/*":{"schema":{"$ref":"#/components/schemas/ServiceResponse"}}}},"201":{"description":"Created"},"401":{"description":"Unauthorized"},"403":{"description":"Forbidden"},"404":{"description":"Not Found"}}}}},"components":{"schemas":{"ServiceRequest":{"title":"ServiceRequest","required":["RequestInfo"],"type":"object","properties":{"RequestInfo":{"$ref":"#/components/schemas/RequestInfo"},"service":{"$ref":"#/components/schemas/ServiceReq"},"workflow":{"$ref":"#/components/schemas/Workflow"}},"description":"Request object to fetch the report data"},"RequestInfo":{"title":"RequestInfo","type":"object","properties":{"action":{"type":"string"},"apiId":{"type":"string"},"authToken":{"type":"string"},"correlationId":{"type":"string"},"did":{"type":"string"},"key":{"type":"string"},"msgId":{"type":"string"},"ts":{"type":"integer","format":"int64"},"userInfo":{"$ref":"#/components/schemas/User0"},"ver":{"type":"string"}}},"User0":{"title":"User0","type":"object","properties":{"emailId":{"type":"string"},"id":{"type":"integer","format":"int64"},"mobileNumber":{"type":"string"},"name":{"type":"string"},"roles":{"type":"array","items":{"$ref":"#/components/schemas/RoleReq"}},"tenantId":{"type":"string"},"type":{"type":"string"},"userName":{"type":"string"},"uuid":{"type":"string"}}},"RoleReq":{"title":"RoleReq","type":"object","properties":{"code":{"type":"string"},"id":{"type":"integer","format":"int64"},"name":{"type":"string"},"tenantId":{"type":"string"}}},"ServiceReq":{"title":"ServiceReq","required":["address","serviceCode","source","tenantId"],"type":"object","properties":{"accountId":{"type":"string"},"active":{"type":"boolean"},"additionalDetail":{"type":"object"},"address":{"$ref":"#/components/schemas/Address"},"applicationStatus":{"type":"string"},"auditDetails":{"$ref":"#/components/schemas/AuditDetails"},"citizen":{"$ref":"#/components/schemas/UserReq"},"description":{"type":"string"},"id":{"type":"string"},"rating":{"type":"integer","format":"int32"},"serviceCode":{"type":"string"},"serviceRequestId":{"type":"string"},"source":{"type":"string"},"tenantId":{"type":"string"}},"description":"Instance of Service request raised for a particular service. 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```

## POST /v2/request/\_plainsearch

> requestsPlainSearchPost

```json
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```

## POST /v2/request/\_search

> requestsSearchPost

```json
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```

## POST /v2/request/\_update

> requestsUpdatePost

```json
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As per extension propsed in the Service definition \"attributes\" carry the input values requried by metadata definition in the structure as described by the corresponding schema.  * Any one of 'address' or '(lat and lang)' or 'addressid' is mandatory "},"Address":{"title":"Address","type":"object","properties":{"additionDetails":{"type":"object"},"buildingName":{"type":"string"},"city":{"type":"string"},"country":{"type":"string"},"district":{"type":"string"},"doorNo":{"type":"string"},"geoLocation":{"$ref":"#/components/schemas/GeoLocation"},"id":{"type":"string"},"landmark":{"type":"string"},"locality":{"$ref":"#/components/schemas/Boundary"},"pincode":{"type":"string"},"plotNo":{"type":"string"},"region":{"type":"string"},"state":{"type":"string"},"street":{"type":"string"},"tenantId":{"type":"string"}},"description":"Representation of a address. Indiavidual APIs may choose to extend from this using allOf if more details needed to be added in their case. "},"GeoLocation":{"title":"GeoLocation","type":"object","properties":{"additionalDetails":{"type":"object"},"latitude":{"type":"number","format":"double"},"longitude":{"type":"number","format":"double"}}},"Boundary":{"title":"Boundary","required":["code"],"type":"object","properties":{"children":{"type":"array","items":{"$ref":"#/components/schemas/Boundary"}},"code":{"type":"string"},"label":{"type":"string"},"latitude":{"type":"string"},"longitude":{"type":"string"},"materializedPath":{"type":"string"},"name":{"type":"string"}}},"AuditDetails":{"title":"AuditDetails","type":"object","properties":{"createdBy":{"type":"string"},"createdTime":{"type":"integer","format":"int64"},"lastModifiedBy":{"type":"string"},"lastModifiedTime":{"type":"integer","format":"int64"}},"description":"Collection of audit related fields used by most models"},"UserReq":{"title":"UserReq","type":"object","properties":{"active":{"type":"boolean"},"emailId":{"type":"string"},"id":{"type":"integer","format":"int64"},"mobileNumber":{"type":"string"},"name":{"type":"string"},"roles":{"type":"array","items":{"$ref":"#/components/schemas/RoleReq"}},"tenantId":{"type":"string"},"type":{"type":"string"},"userName":{"type":"string"},"uuid":{"type":"string"}}},"Workflow":{"title":"Workflow","type":"object","properties":{"action":{"type":"string"},"assignes":{"type":"array","items":{"type":"string"}},"comments":{"type":"string"},"verificationDocuments":{"type":"array","items":{"$ref":"#/components/schemas/Document"}}},"description":"BPA application object to capture the details of land, land owners, and address of the land."},"Document":{"title":"Document","type":"object","properties":{"additionalDetails":{"type":"object"},"documentType":{"type":"string"},"documentUid":{"type":"string"},"fileStoreId":{"type":"string"},"id":{"type":"string"}},"description":"This object holds list of documents attached during the transaciton for a property"},"ServiceResponse":{"title":"ServiceResponse","type":"object","properties":{"ServiceWrappers":{"type":"array","items":{"$ref":"#/components/schemas/ServiceWrapper"}},"averageResolutionTime":{"type":"integer","format":"int32"},"complaintTypes":{"type":"integer","format":"int32"},"complaintsResolved":{"type":"integer","format":"int32"},"responseInfo":{"$ref":"#/components/schemas/ResponseInfo"}},"description":"Response to the service request"},"ServiceWrapper":{"title":"ServiceWrapper","type":"object","properties":{"service":{"$ref":"#/components/schemas/ServiceRes"},"workflow":{"$ref":"#/components/schemas/Workflow"}}},"ServiceRes":{"title":"ServiceRes","required":["address","serviceCode","source","tenantId"],"type":"object","properties":{"accountId":{"type":"string"},"active":{"type":"boolean"},"additionalDetail":{"type":"object"},"address":{"$ref":"#/components/schemas/Address"},"applicationStatus":{"type":"string"},"auditDetails":{"$ref":"#/components/schemas/AuditDetails"},"citizen":{"$ref":"#/components/schemas/UserRes"},"description":{"type":"string"},"id":{"type":"string"},"rating":{"type":"integer","format":"int32"},"serviceCode":{"type":"string"},"serviceRequestId":{"type":"string"},"source":{"type":"string"},"tenantId":{"type":"string"}},"description":"Instance of Service request raised for a particular service. As per extension propsed in the Service definition \"attributes\" carry the input values requried by metadata definition in the structure as described by the corresponding schema.  * Any one of 'address' or '(lat and lang)' or 'addressid' is mandatory "},"UserRes":{"title":"UserRes","type":"object","properties":{"active":{"type":"boolean"},"emailId":{"type":"string"},"id":{"type":"integer","format":"int64"},"mobileNumber":{"type":"string"},"name":{"type":"string"},"roles":{"type":"array","items":{"$ref":"#/components/schemas/RoleRes"}},"tenantId":{"type":"string"},"type":{"type":"string"},"userName":{"type":"string"},"uuid":{"type":"string"}}},"RoleRes":{"title":"RoleRes","type":"object","properties":{"code":{"type":"string"},"id":{"type":"integer","format":"int64"},"name":{"type":"string"},"tenantId":{"type":"string"}}},"ResponseInfo":{"title":"ResponseInfo","type":"object","properties":{"apiId":{"type":"string"},"msgId":{"type":"string"},"resMsgId":{"type":"string"},"status":{"type":"string"},"ts":{"type":"integer","format":"int64"},"ver":{"type":"string"}}}}}}
```


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.digit.org/complaints-management/complaints-resolution-v2.10/design/architecture/complaints-api-specs.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.