Master Data Templates

This section provides the standard templates used to prepare Complaints Management master data before upload. Use these templates to collect data in the required format and reduce validation errors during setup.

The templates are organised by data type and follow the same implementation flow:

• Tenant Master

• Tenant Branding Master

• Boundary Master

• Department & Designation Master

• Complaint Type Master

• Employee Master

Each template page includes the expected fields, value format, and reference details needed for data preparation.