This section provides a high-level view of the design architecture underpinning the DIGIT Complaints Management. It outlines how various services interact to support complaint registration, routing, resolution, and monitoring.
Click on the links below to explore the details.
Solution Architecture
Sequence Diagrams
Tenancy
Boundary Hierarchy
User Personas
Masters List
Workflows
ID Formats
Integrations
Last updated 4 days ago
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