DIGIT Solutions Support

Welcome to DIGIT Solutions Support — your go-to space for help, guidance, and community collaboration while building on the DIGIT platform.

Whether you're:

• Setting up and Configuring a product powered by DIGIT

• Exploring or replicating a reference implementation

• Working on modifying a workflow or service to suit a local context

We're here to help you move forward..

🔧 What We Support

DIGIT Solutions Support covers any issue you may come across during deployment related to DIGIT Products and Solutions:

• Installation & configuration

• Master Data Management

• Reporting & dashboard analytics

• Workflow configuration

• UI customisation and styling

• API integration & management

• Performance tuning

• Product and platform configuration

• Infrastructure setup & monitoring

• Privacy and security guidance

• Repository & version control

• Version upgrades & migration

• Training and enablement resources

🗂 Where to Get Help

We use the DIGIT GitHub Discussion Board as our primary support channel.

How to Ask a Question:

1. Go to the Discussions tab

2. Search for your issue to see if it’s already been answered

3. If not, click “New Discussion”

4. Select the relevant category and describe your issue

Our team—and the DIGIT community—will respond to guide you forward.

💡 Tips for Getting Help Faster

✅ Be specific – Explain the exact issue and what you've tried ✅ Add context – Include logs, screenshots, or code samples 🚫 Don’t post sensitive data – This is a public forum

DIGIT Solutions Support is here to unblock your team, provide clarity, and guide you toward scalable, impactful public service delivery.

We look forward to supporting you.

To escalate a discussion or issue already raised in the GitHub Discussion Board, please email us at [email protected] with your Discussion or Issue ID (as applicable).