> For the complete documentation index, see [llms.txt](https://docs.digit.org/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.digit.org/health/v2.0/deploy/configuration/microplan-service-configuration/microplan-web-service-configuration/user-management/download-user-credentials.md).
# Download User Credentials
## Overview
The **Download User Data** screen allows administrators to download user details and credentials generated through the **Bulk User Creation** process.
Files are available in `.xlsx` format and include login credentials for successfully created users.
## Steps
### Step 1: Access the Download User Data Screen
* Log in as **MICROPLAN\_ADMIN**.
* Navigate to **User Management**.
* Click on **Download User Data**.
You will see a list of uploaded and processed bulk user files related to the microplan.
### Step 2: View Available Files
The system automatically:
* Fetches all uploaded files associated with the microplan.
* Filters files that:
* Were created via bulk upload
* Belongs to the microplan source
Each file entry displays:
* File name
* Status
* Download option (if eligible)
### Step 3: Check File Status
Before downloading, verify the file status.
#### Download Allowed:
* Status = **Completed**
#### Download Not Allowed:
* Status = **Invalid**
If a file status is **Invalid**, it means:
* The upload failed validation.
* Credentials were not generated.
* The file cannot be downloaded.
### Step 4: Download the File
To download credentials:
* Locate the file with the **Completed** status.
* Click the **Download** button next to the file.
* The system retrieves the processed file.
* The file downloads in `.xlsx` format.
Each file has its own dedicated download button.
### Step 4: Download the File
To download credentials:
* Locate the file with the **Completed** status.
* Click the **Download** button next to the file.
* The system retrieves the processed file. The `/project-factory/v1/data/_search` API returns all files uploaded for the microplan.
* The file downloads in `.xlsx` format.
When the download button is clicked, the system uses the file’s `processedFilestoreId` to download the file.
```
Digit.Utils.campaign.downloadExcelWithCustomName({ fileStoreId: item?.processedFilestoreId, customName: String(fileName) });
```
Each file has its own dedicated download button.
---
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