# Dashboards & Analytics Functional Specifications

## Introduction

Dashboards are equipped with long-term as well as short-term data analysis features. It also provides the ability to view results filtered by different parameters.

## Functional Scope

* Integrated Dashboards for Property Tax, Public Grievance Redressal System and Trade License&#x20;
* Dashboards will enable State Administrators to monitor key performance indicators, measure the performance of ULBs and analyze data trends to make data-driven decisions&#x20;
* Dashboards showcase Adoption, Citizen Engagement, Digital uptake, Task Success Metrics

<table><thead><tr><th width="251">Type Of Dashboard</th><th>Description</th></tr></thead><tbody><tr><td>Public Grievance Redressal Dashboards</td><td>It will enable State Admin to measure various data metrics like total complaints, status of complaints, monthly and weekly trends, top complaint categories, ULB wise performances, SLA breaches, source of complaints etc.</td></tr><tr><td>Property Tax Dashboards</td><td>It will enable State Administrators to measure various data metrics like total collections, total properties assessed, monthly and weekly trends of tax collection, ULB-wise performance, and property usage type</td></tr><tr><td>Trade License Dashboards</td><td>It will enable State Administrators to measure various data metrics like total applications processed, total licenses issued, monthly and weekly trends of tax collection, ULB-wise performance, and trade-type analysis.</td></tr></tbody></table>

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Type Of Dashboard	Description
Public Grievance Redressal Dashboards	It will enable State Admin to measure various data metrics like total complaints, status of complaints, monthly and weekly trends, top complaint categories, ULB wise performances, SLA breaches, source of complaints etc.
Property Tax Dashboards	It will enable State Administrators to measure various data metrics like total collections, total properties assessed, monthly and weekly trends of tax collection, ULB-wise performance, and property usage type
Trade License Dashboards	It will enable State Administrators to measure various data metrics like total applications processed, total licenses issued, monthly and weekly trends of tax collection, ULB-wise performance, and trade-type analysis.