> For the complete documentation index, see [llms.txt](https://docs.digit.org/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.digit.org/local-governance/access/local-governance-stack/fire-noc/fire-noc-user-manual/fire-noc-employee-user-manual.md).

# Fire Safety Certification (NOC) Employee User Manual

## Counter Employee

Counter Employees are ULB employees responsible for helping citizens apply for fire NOC or pay the NOC fees at the counter. The Fire NoC module provides the Counter Employees with the scope to create new NOC applications on behalf of the citizens, view application status, and accept NOC fee payments.

The Counter Employees can -

1. [Create and submit a new application](/local-governance/access/local-governance-stack/fire-noc/fire-noc-user-manual/fire-noc-employee-user-manual/create-new-application.md)
2. [View application status](/local-governance/access/local-governance-stack/fire-noc/fire-noc-user-manual/fire-noc-employee-user-manual/view-application-status.md)

## Document Verifier (DV)

The Document Verifier or DV is responsible for verifying the documents uploaded by the applicants and checking the accuracy, completeness and authenticity of the documents.

DV can -

* [Forward applications](/local-governance/access/local-governance-stack/fire-noc/fire-noc-user-manual/fire-noc-employee-user-manual/forward-applications.md)
* [Reject applications](/local-governance/access/local-governance-stack/fire-noc/fire-noc-user-manual/fire-noc-employee-user-manual/reject-applications-1.md)
* [Refer applications](/local-governance/access/local-governance-stack/fire-noc/fire-noc-user-manual/fire-noc-employee-user-manual/refer-applications.md)

## Field Inspector (FI)

The Field Inspector or FI is responsible for inspecting and verifying the field details and compliance with the fire NOC requirements onsite. If the requirements are found satisfactory the application is forwarded for approval, else it is sent back with the FI’s comments.

The FIs can -

* [Forward applications](/local-governance/access/local-governance-stack/fire-noc/fire-noc-user-manual/fire-noc-employee-user-manual/forward-applications.md)
* [Reject applications](/local-governance/access/local-governance-stack/fire-noc/fire-noc-user-manual/fire-noc-employee-user-manual/reject-applications-1.md)
* [Refer applications](/local-governance/access/local-governance-stack/fire-noc/fire-noc-user-manual/fire-noc-employee-user-manual/refer-applications.md)
* [Sendback applications](/local-governance/access/local-governance-stack/fire-noc/fire-noc-user-manual/fire-noc-employee-user-manual/send-back-applications.md)

## Approver

The approver is responsible for the final approval of the Fire NoC application in case the application details comply with the Fire NOC requirements. In case of any non-compliance or inaccuracies, the application is rejected.

The approver can -

* [Approve applications](/local-governance/access/local-governance-stack/fire-noc/fire-noc-user-manual/fire-noc-employee-user-manual/approve-applications.md)
* [Reject applications](/local-governance/access/local-governance-stack/fire-noc/fire-noc-user-manual/fire-noc-employee-user-manual/reject-applications-1.md)
* [Refer applications](/local-governance/access/local-governance-stack/fire-noc/fire-noc-user-manual/fire-noc-employee-user-manual/refer-applications.md)
* [Sendback applications](/local-governance/access/local-governance-stack/fire-noc/fire-noc-user-manual/fire-noc-employee-user-manual/send-back-applications.md)


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.digit.org/local-governance/access/local-governance-stack/fire-noc/fire-noc-user-manual/fire-noc-employee-user-manual.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
