# mCollect User Manual

The mCollect module is designed to facilitate the ULBs process miscellaneous types of payments. Miscellaneous payments may include parking fees, advertising fees, rent, challans, etc. The module objective is to process and record payment collections on account of miscellaneous heads within the ULBs. This makes it easy to track payment receipts and generate reports for administrative purposes.

## Key Features <a href="#key-features" id="key-features"></a>

The MCS module enables ULB employees to -

* Capture payment details
* Generate and print payment collection receipts
* Access dashboard analytics
* Generate reports for administration

## **User roles** <a href="#user-roles" id="user-roles"></a>

Refer to the table below to understand the different user roles and the scope of action linked to each role. The applicable user roles and action items can vary from one State to another. DIGIT customizes the workflows to suit the requirements defined at the State level.

|                           |                                                                                                  |                                                                                        |
| ------------------------- | ------------------------------------------------------------------------------------------------ | -------------------------------------------------------------------------------------- |
| **User Role**             | **Scope of Action**                                                                              | **Role Description**                                                                   |
| **Citizen**               | <p>Search Receipts</p><p>Download Receipts</p><p>Print Receipts</p>                              | The citizen pays the applicable fees for miscellaneous services through the CEs or FEs |
| **Counter Employee (CE)** | <p>Process New Collection</p><p>Search Receipts</p><p>Download Receipts</p><p>Print Receipts</p> | Counter employees collect miscellaneous payments from the citizens online              |
| **Field Employee (FE)**   | <p>Process New Collection</p><p>Search Receipts</p><p>Download Receipts</p><p>Print Receipts</p> | Field employees also collect miscellaneous payments from the citizens on the field     |

## **Using MCS** <a href="#using-mcs" id="using-mcs"></a>

This section guides you through the details of using the MCS module for the defined roles. Click on the relevant role below to learn more about how to use the MCS system.

1. [Citizen User Manual](/local-governance/access/local-governance-stack/mcollect-mcs/mcollect-user-manual/mcs-citizen-user-manual.md)
2. [Employee User Manual](/local-governance/access/local-governance-stack/mcollect-mcs/mcollect-user-manual/mcs-employee-user-manual.md)

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