> For the complete documentation index, see [llms.txt](https://docs.digit.org/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.digit.org/local-governance/access/local-governance-stack/property-tax/pt-user-manual/employee-user-manual/send-back-to-citizen.md).

# Send Back To Citizen

FI sends back the applications to the citizens if some vital information is missing in the application or there is a mistake in the information provided.

To send applications back to the citizen navigate to the **Home** page. Search for the application you want to verify by entering any of the search parameters. Click on **Application No.** to open the application. Scroll down the form to review the filled in details.

<figure><img src="https://urban.digit.org/~gitbook/image?url=https%3A%2F%2Flh4.googleusercontent.com%2Fk2nqe7FnTo6G6toiv9nr6arRH4AK2f84bfBXCdndsyrg53Xrdl78XNn19D6rzBVdXyH_K2SyJrGB9aNqEBTMi14aewI4ipUkxSr9WvCcYTJE2Xo-3K1xToFFYGC3TDn4pFl_4OdF&#x26;width=768&#x26;dpr=4&#x26;quality=100&#x26;sign=3c4b0a085bdf0ed914498b2e0bcdc4dcf9fddcb595497df219e3174e1cc353ca" alt=""><figcaption></figcaption></figure>

Click on the **Take Action** button available at the bottom of the page. Click on the **Send Back to Citizen** button. Enter any **Comments** stating why the application is sent back.

<figure><img src="https://urban.digit.org/~gitbook/image?url=https%3A%2F%2Flh6.googleusercontent.com%2Fi88sKWApSpGUo6OXlQwmt4Zik0NT2LQBNGn5bid0wotuBKI_W5owyhhao0SwnbKzC9cEy1qw_aqWdzgWxOgg1Z0tDP-Qo44q_fp75Y1p9zpixcIKDlYAhJmV-XmGGYtseLzNU7T1&#x26;width=768&#x26;dpr=4&#x26;quality=100&#x26;sign=88589ce98a7d79355a32c60cd5a5e9f35c4b758458a3279d3db02431e48c2331" alt=""><figcaption></figcaption></figure>

Click on the **Choose Files** button to upload any files or images in context to the application. Click on the **Send Back to Citizen** button.

The system displays a success acknowledgement message stating that the application is sent back to the initiator.


---

# Agent Instructions
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## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.digit.org/local-governance/access/local-governance-stack/property-tax/pt-user-manual/employee-user-manual/send-back-to-citizen.md?ask=<question>&goal=<endgoal>
```

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Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.