> For the complete documentation index, see [llms.txt](https://docs.digit.org/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.digit.org/local-governance/access/local-governance-stack/property-tax/pt-user-manual/employee-user-manual/send-back-to-citizen.md).
# Send Back To Citizen
FI sends back the applications to the citizens if some vital information is missing in the application or there is a mistake in the information provided.
To send applications back to the citizen navigate to the **Home** page. Search for the application you want to verify by entering any of the search parameters. Click on **Application No.** to open the application. Scroll down the form to review the filled in details.
Click on the **Take Action** button available at the bottom of the page. Click on the **Send Back to Citizen** button. Enter any **Comments** stating why the application is sent back.
Click on the **Choose Files** button to upload any files or images in context to the application. Click on the **Send Back to Citizen** button.
The system displays a success acknowledgement message stating that the application is sent back to the initiator.
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# Agent Instructions
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## Querying This Documentation
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