# Apply For Disconnection

The owner of a water or sewerage connection can apply for disconnection if the service is no longer in use now or due to any other reason.&#x20;

| <img src="/files/cuNwsaZ28xUVX6ieGUJu" alt="" data-size="original">                                                                                                                            | <img src="/files/pHHGNHbpKZnFz4HxL5qp" alt="" data-size="original">                                                                                                                                                                                 |
| ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| To apply for disconnection of a service - Click on **My Connections** service from the Water & Sewerage service list. The existing connections for the logged-in user are shown as the result. | Click on **View Details** to view the complete details of the connection. Scroll down to find the connection for which the disconnection application is to be created and click on **View Details** to see the details and apply for disconnection. |
| <img src="/files/oR9dNVjn1buHdxLd7WtJ" alt="" data-size="original">                                                                                                                            | <img src="/files/HK4gNRNG8XUpH2iqQCfH" alt="" data-size="original">                                                                                                                                                                                 |
| Click on the **Disconnect** button. In case of any pending dues, the system will prompt you to make the payment before proceeding with disconnection.                                          | Make a note of the list of documents required for disconnection. Scan these documents to upload with the application.                                                                                                                               |
| <img src="/files/Zh5r8rihFNdFd6kFwqOH" alt="" data-size="original">                                                                                                                            | <img src="/files/mvGqD5swRnuwP9SCDcZF" alt="" data-size="original">                                                                                                                                                                                 |
| Fill in the application details and click on **Next** to attach the documents.                                                                                                                 | Upload the required documents and click on **Next** to proceed.                                                                                                                                                                                     |
| <img src="/files/iEhoaLGxUlocesZ8BhQT" alt="" data-size="original">                                                                                                                            | <img src="/files/Xc857i8qLDSLtnxhTLB1" alt="" data-size="original">                                                                                                                                                                                 |
| Verify the details in the **Summary** page, and edit the application if needed. Click on **Submit** to submit the application.                                                                 | The screen displays the option to **Download the Acknowledgement Form**. Click on **Go back to the home page** to navigate back to the home page.                                                                                                   |


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.digit.org/local-governance/access/local-governance-stack/water-and-sewerage/w-and-s-user-manual/w-and-s-citizen-user-manual/apply-for-disconnection.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
