> For the complete documentation index, see [llms.txt](https://docs.digit.org/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.digit.org/local-governance/access/local-governance-stack/water-and-sewerage/w-and-s-user-manual/w-and-s-citizen-user-manual/apply-for-new-connection.md).

# Apply For New Connection

The Apply for New Connection option allows citizens to submit their applications for new water or sewerage connections. Application forms are submitted through the DIGIT Citizen Portal for further processing and approval for new connections by the ULB employees.&#x20;

| <img src="https://content.gitbook.com/content/OorNqx5By246mkjipsn7/blobs/3roh6GpoQoWvlqkgPqzA/image.png" alt="" data-size="original">                                                                                                    | <img src="https://content.gitbook.com/content/OorNqx5By246mkjipsn7/blobs/xPRnotD9YkNGPJnMyZoh/image.png" alt="" data-size="original">                                                                                                                                             |
| ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| To apply click on **Apply for new connection** option in the Water & Sewerage service list.                                                                                                                                              | Enter the required parameters in the **Search Property** page to find the property for which a new connection is to be applied.                                                                                                                                                   |
| <img src="https://content.gitbook.com/content/OorNqx5By246mkjipsn7/blobs/xGvATJQzhZbqhhBpH1WT/image.png" alt="" data-size="original">                                                                                                    | <img src="https://content.gitbook.com/content/OorNqx5By246mkjipsn7/blobs/AVgfs9BpCB5lrcavksid/image.png" alt="" data-size="original">                                                                                                                                             |
| Click on the **Apply For New Connection** button to proceed with a new connection                                                                                                                                                        | <p>The system displays a page with the information on the documents required to apply for a new connection. Make sure these documents are available before proceeding with the application. </p><p>Click on the <strong>Next</strong> button to move to the application form.</p> |
| <img src="https://content.gitbook.com/content/OorNqx5By246mkjipsn7/blobs/ZqFDGs02Iq0HIwdAPrvw/image.png" alt="" data-size="original">                                                                                                    | <img src="https://content.gitbook.com/content/OorNqx5By246mkjipsn7/blobs/p8lS0U1mSSg4vA1k83sA/image.png" alt="" data-size="original">                                                                                                                                             |
| **Property Details** of the selected property are displayed. Click on **View More Details** to find additional details.                                                                                                                  | Check the **Same as Owner Details** box if the connection holder is the same as the property owner. This will auto-fill the owner details in the **Connection Holder Details** section.                                                                                           |
| <img src="https://content.gitbook.com/content/OorNqx5By246mkjipsn7/blobs/hi89Os0JEmvBA1FF2T5I/image.png" alt="" data-size="original">                                                                                                    | <img src="https://content.gitbook.com/content/OorNqx5By246mkjipsn7/blobs/MIsR4aXPFnYfSQkDpWhU/image.png" alt="" data-size="original">                                                                                                                                             |
| In case the property owner is not the same as the applicant for the connection, enter the **Name**, **Gender**, **Mobile Number**, **Guardian Name**, **Relationship**, **Address**, and **Special Category** details for the applicant. | Select the relevant **Service Name**. Click on the **Next** button.                                                                                                                                                                                                               |
| <img src="https://content.gitbook.com/content/OorNqx5By246mkjipsn7/blobs/BAL7V8YjPZocwIdyOSQA/image.png" alt="" data-size="original">                                                                                                    | <img src="https://content.gitbook.com/content/OorNqx5By246mkjipsn7/blobs/aygwonXFn38Xz3Ck7Pm8/image.png" alt="" data-size="original">                                                                                                                                             |
| Enter the **Water Connection Details** as applicable. Click on the **Next** button to proceed.                                                                                                                                           | Enter the **Sewerage Connection Details** as applicable.                                                                                                                                                                                                                          |
| <img src="https://content.gitbook.com/content/OorNqx5By246mkjipsn7/blobs/oZj7LG9pqIkmQLtOKlLm/image.png" alt="" data-size="original">                                                                                                    | <img src="https://content.gitbook.com/content/OorNqx5By246mkjipsn7/blobs/XqPoniKQKfRLHgdJPXYD/image.png" alt="" data-size="original">                                                                                                                                             |
| Attach the required documents. Click on the **Next** button to proceed.                                                                                                                                                                  | Review the application details on the **Summary** page before clicking on the **Submit** button. Click on the edit icon for the relevant section to make any changes.                                                                                                             |
| <img src="https://content.gitbook.com/content/OorNqx5By246mkjipsn7/blobs/igbm0PoOzwZqUTooUkHf/image.png" alt="" data-size="original">                                                                                                    |                                                                                                                                                                                                                                                                                   |
| The application is submitted and the success page is displayed. Click on the **Print Water Application** option to download and print the application.                                                                                   |                                                                                                                                                                                                                                                                                   |

{% hint style="info" %}
**Note:** The application is processed by the ULB employees who verify the attached documents and carry out field inspections before the final approval. The citizen is allotted a unique consumer number once the application is processed and approved.
{% endhint %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://docs.digit.org/local-governance/access/local-governance-stack/water-and-sewerage/w-and-s-user-manual/w-and-s-citizen-user-manual/apply-for-new-connection.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
