> For the complete documentation index, see [llms.txt](https://docs.digit.org/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.digit.org/local-governance/access/local-governance-stack/water-and-sewerage/w-and-s-user-manual/w-and-s-employee-user-manual/send-applications-back-to-citizen.md).
# Send Applications Back To Citizen
The employee user can send the application back to the citizen for any corrections or if any vital document has not been uploaded.
To send the application back to the citizen -
Enter the **Application No.** or any other search parameter to search for the application. Click on the **Application No.** link to open the application. Scroll down the application page to review the filled-in details.
Click on the **View File** button to open the documents uploaded in the application. Click on the **Take Action** button at the bottom of the application page once the review is complete. Click on the **Send Back** to Citizen button if the documents do not meet the application requirements or if any document is missing.
State the reasons for sending the application back to the citizen in the **Comments** section. Click on the **Upload Files** button to upload any supporting documents. Click on the **Send Back** button.
The application is placed back in the Citizen queue for required edits.
---
# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.
## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:
```
GET https://docs.digit.org/local-governance/access/local-governance-stack/water-and-sewerage/w-and-s-user-manual/w-and-s-employee-user-manual/send-applications-back-to-citizen.md?ask=&goal=
```
`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
