KPI Acceptance

Introduction

Key Performance Indicators(KPI) are a way of showing certain insights from the data available which would help the key management authorities to take important business decisions in order to improve the business, enhance the business process and help the people improve the way of functioning. This exercise largely becomes dependent on the data.

The insight could be shown in various available forms such as line graph, bar graph or a tabular format.

Data Table

Sr. No	Module*	KPI Chart Type*	Description*
	PGR	Line Chart	Showing the status of closed complaints over a year month-wise
		Pie Chart	Showing the various type of complaints
		Metric	Showing the rate of different complaint status by percentage in a tabular format
2.	Property Tax	Horizontal Bar Graph	Showing the various information about property application status month-wise over a year

Procedure

Data Definition

Sr. No.	Column Name	Data Type	Data Size	Mandatory	Description
1	Module Name	Text	256	Yes	The name of the module for which the KPI chart types have to be defined
2	KPI Chart Type	Text	256	Yes	The type of chart which has to display information
3	Description	Text	256	Yes	A brief description of the information that the chart has to display. Steps to fill Data

Steps to fill Data

1. Download the data template attached to this page.

2. Get a good understanding of all the headers in the template sheet, their data type, size, and definitions by referring to the ‘Data Definition’ section of this document.

3. In case of any doubt, please reach out to the person who has shared this template with you to discuss and clear your doubts.

4. Present the client with information about various available chart types.

5. Show the client how the various KPI’s will look on the web page by showing the reference page from the attachments.

6. After which the gather the information for various chart types and the information that the chart types have to display in the description column.

7. Verify the data once again by going through the checklist and making sure that each and every point mentioned in the checklist is covered.

Checklist

This checklist covers all the activities which are common across the entities.

Sr. No.	Checklist Parameter	Example
1	Make sure that each and every point in this reference list has been taken care of	Checklist

Entity Specific Checklist

This checklist covers the activities which are specific to the entity:

Sr. No.	Checklist Parameter	Example
	Make sure that the chart types are chosen from the list of available chart types from the attachment section	-

Attachment

9KB

configurable-data-template-kpi-acceptance-v1.xlsx

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Configuration Data Template

9KB

configurable-sample-data-kpi-acceptance-v1.xlsx

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Sample Data

9KB

list-of-available-chart-types-v1.xlsx

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List of Available Chart Types

617KB

sample-pgr-dashboard.pdf

PDF

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Sample PGR Dashboard