Fire Safety Certification (NOC) Employee User Manual

This section illustrates the steps for different employee user roles at the ULB level

Counter Employee

Counter Employees are ULB employees responsible for helping citizens apply for fire NOC or pay the NOC fees at the counter. The Fire NoC module provides the Counter Employees with the scope to create new NOC applications on behalf of the citizens, view application status, and accept NOC fee payments.

The Counter Employees can -

Document Verifier (DV)

The Document Verifier or DV is responsible for verifying the documents uploaded by the applicants and checking the accuracy, completeness and authenticity of the documents.

DV can -

Field Inspector (FI)

The Field Inspector or FI is responsible for inspecting and verifying the field details and compliance with the fire NOC requirements onsite. If the requirements are found satisfactory the application is forwarded for approval, else it is sent back with the FI’s comments.

The FIs can -

Approver

The approver is responsible for the final approval of the Fire NoC application in case the application details comply with the Fire NOC requirements. In case of any non-compliance or inaccuracies, the application is rejected.

The approver can -

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