Residential Construction Permit System User Manual

An illustrative guide to using the Residential Construction Permit module

Introduction to Residential Construction Permit System

The Residential Construction Permit System module allows stakeholders to submit building plans for approval by the concerned ULB departments. The construction or renovation of buildings is regulated by the Municipal Body in India. One must get permission from ULB prior to construction. This process involves submitting the building plan to ULB along with other documents. The ULB verifies the plan with other documents and approves the construction. The document which authorizes the construction is called a Permit Order. One must have this permit order with him till the completion of construction. ULB officials will inspect various stages of construction and make sure it is compliant with the plan. Once the construction is complete, the Inspection Secretary inspects the building and releases a Completion certificate and finally an Occupancy Certificate. This completes the Building Plan Approval process.

Key Features

The module supports the following key functions -

  1. eDCR scrutiny

  2. Online submission of applications for building permits and occupancy certificates

  3. Document Scrutiny

  4. Field inspection report capture

  5. Pay fee, generate permit order and occupancy certificate online

  6. Inspection of applications and online status

  7. Configurable workflows

  8. Auto fee calculation

  9. Send applications back to citizens or reject applications

  10. Integration with the NOC department

User Roles

Refer to the table below to understand the different user roles and the scope of action linked to each role. The applicable user roles and action items can vary from one State to another. DIGIT customizes the workflows to suit the requirements defined at the State level.

User Role
Scope of Action
Role Description

Citizen

View BPA Application Status

Download Payment Receipts

Provide concurrence to the Architect to submit the application

Make payment for an application

Download Building Permit Order

Individuals and society groups/communities who engage stakeholder/architects to construct buildings for them

Stakeholder/Architect

Create BPA Application

Send application to the citizen for approval

Make payment for the application

Download permits

Download receipts

Check application status

Architects, builders, or engineers who register as a stakeholder in the BPA system - submit applications on behalf of the citizens

Document Verifier (DV)

Send application back to citizen

Reject applications

Upload document on behalf of citizen

Verify and forward applications to FI

DV is the ULB employee responsible for verifying all documents uploaded by the stakeholder/citizen along with the building permit or occupancy certificate application.

Field Inspector (FI)

Prepare Inspection Report

Send application back to the citizen

Reject applications

Verify and forward applications to NOC Verifier

FI is the ULB employee responsible for inspecting construction onsite details submitted by the stakeholder or owner.

NOC Verifier

Send back to citizen

Reject applications

Update NOC details on behalf of NOC department users

Verify and forward applications to BPA Approver

NOC Verifier is the ULB employee responsible for verifying NOC details obtained from concerned authorities.

BPA Approver

Reject application

Update permit conditions

Approve application

The BPA Approver is the ULB employee responsible for rejecting or approving building permit or occupancy certificate applications.

Getting Started

This section of the user manual guides you through the user login process. Citizens can sign up to use the module through the online web portal or the mobile application login interface.

Refer to the Logging Into DIGIT page to learn more about DIGIT user registration, logging in, editing user profiles, and logging out.

Using Residential Construction Permit System

This section guides you through the details of using the module for each role. Click on the relevant role below to learn more about how to use the module.

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