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      • Program Roll Out Plan
      • Product Release Notes
        • Property Tax System Release Notes
        • Residential Construction Permit System UI/UX Revamp Release Notes
        • Local Business License Issuing System - Release Notes
        • Water & Sanitation UI/UX Revamp Release Notes
        • Bill Amendment UI/UX Revamp Release Notes
        • Bill Genie UI/UX Revamp Release Notes
        • Birth & Death Reports Release Notes
        • National Dashboard Enhancement Release Notes
        • Survey Release Notes
        • Product Specific Pages Release Notes
  • Local Governance
    • Understanding Local Governance
    • Value Proposition
  • Local Governance Product Suite
    • Local Governance Stack
      • Local Business License Issuing System
        • Local Business License Issuing Module Functional Specifications
        • Local Business License Issuing User Manual
          • Business License - Citizen User Manual
            • Apply For New Trade Licence
            • Renew Trade License
            • View Application Status & Pay
          • Business License - Employee User Manual
            • Create Applications
            • Collect Payment
            • Renew Licence
            • Process Application
              • Verify Documents
              • Field Inspection
              • Approve Applications
          • TL Assessment Quiz
        • Local Business License - Master Data Templates
          • Trade Type
          • Trade Sub Type
          • Trade Category
          • Trade License Fee
          • Structure Type
          • Structure Sub Type
          • Trade License Document Attachment
        • Local Business License Service Configuration
          • Local Business License Issuing Service - Steps To Upload Data
          • Business License Calculator
          • Business License UI Configuration
            • Employee Inbox UI Details
            • Business License Renewal UI Flow
            • Send Back - Edit UI Flow
            • TL Apply Flow UI Details
            • My Applications UI Flow
            • Employee Search Application Search License UI Flow
            • New Trade License UI Flow
            • Application Details - Trade Details UI Flows
            • Renew Edit Application
        • Local Business License Issuing System Implementation Guide
      • Property Tax System
        • Property Tax System - Functional Specifications
        • Property Tax System - Product Requirements Document
          • Property Amalgamation
          • Capital Value System
          • Property Bifurcation
        • Property Tax System User Manual
          • Property Tax System Citizen User Manual
            • Register Property
            • Search & Pay
            • View My Bills
            • View My Payments
            • View My Properties
            • View My Applications
            • Update Property
            • Transfer Property Ownership
            • Update Mobile Number
            • Amalgamate Property
          • Property Tax System Employee User Manual
            • View Employee Inbox
            • Search Property
            • View Property Details
            • Search Application
            • Collect Property Tax
            • View Payment History
            • Register Property
            • Edit Property
            • Assess Property
            • Transfer Property Ownership
            • Edit Application
            • Reopen Application
            • Send Back Applications
            • Send Back To Citizen
            • Verify & Forward
            • Reject Applications
            • Approve Applications
        • Property Tax System Master Data Templates
          • Mutation Fee
          • Rebate Rates
          • Penalty Rates
          • Interest Rates
          • Tax Rates
          • Unit Rates
          • Special Category Documents
          • Owner Special Category
          • Ownership Sub Category
          • Ownership Category
          • Usage Category Detail
          • Road Type
          • Construction Type
          • Property Type
          • Property Sub Type
          • Usage Category Major
          • Usage Category Minor
          • Usage Category Sub Minor
        • Property Tax System Service Configuration
          • Property Mutation & Mutation Calculator
          • PT Update Number & Alternate Number
            • Update Primary Mobile Number & Alternate Mobile Number
          • Assessment of Property
          • PT Calculator
          • Fuzzy Search
            • Fuzzy Search Reindexing
          • Common PT
          • PT Privacy Changes
            • PT - Steps To Configure Privacy
          • PT - Create Property UI Details
            • Edit-Update Property
            • Property Tax - My Applications
            • Property Tax - My Properties
            • Property Tax - Search Applications
            • Property Tax - Quick Pay for Citizen
            • Property Tax - Search And Pay My Bills
            • Property Tax - My Payments
            • Create Application - Employee UI/UX Revamp
            • Employee Edit Application Flow
            • Employee - Search Property, Property Details Page & Assessment
            • Employee - Inbox & Application Details
            • Employee Inbox (Old UI)
            • Citizen Mutation Flow
            • Employee - Mutation (Ownership Transfer)
          • PT Data Migration
        • Property Tax System Implementation Guide
      • Water & Sewerage Connections
        • Water & Sewerage Connections Functional Specifications
        • Water & Sewerage Connections User Manual
          • Water & Sewerage Connections Citizen User Manual
            • Apply For New Connection
            • Pay Application Fees
            • View Application Details
            • Edit Application
            • View Connection Details
            • View Consumption Details
            • Search & Pay
            • View & Pay Bills
            • View Payment Details
            • Apply For Disconnection
          • Water & Sewerage Connections Employee User Manual
            • Apply For New Connections
            • Search Applications/Connections
            • Add Meter Readings
            • Activate New Connections
            • Collect Bill Payments
            • Modify Connection Details
            • Edit Applications
            • Send Applications Back To Citizen
            • Reject Applications
            • Verify & Forward Applications
            • Approve Connections
        • Water Charges Master Data Templates
          • Water Rates (Metered)
          • Pipe Size Types
          • Water Source Types
          • Water Rates (Non-Metered)
          • Water Penalty Rates
          • Water Interest Rates
        • Sewerage Charges Master Data Templates
          • Sewerage Rates
          • Sewerage Penalty Rates
          • Sewerage Interest Rates
        • Water Service Configuration
          • Legacy/Re-Indexing the Water & Sewerage Service
          • State DSS - Water & Sewerage
          • Water Calculator Service
          • Water Service Disconnection
          • Water Disconnection Calculator Service
          • Water & Sewerage Service UI Docs
            • Citizen: Disconnection Application Create
            • Citizen: My Connections
            • Citizen: Create Application
            • Citizen: My Applications
            • Employee: Application Details
            • Employee: Connection Details
            • Employee: Modify Create Flow
            • Employee: Modify Application Details
            • Employee: Disconnection Create Flow
            • Employee: Disconnection Application Details
            • Employee: Ad-hoc Rebate/Penalty & View Breakup
            • Privacy UI
          • Water & Sewerage Reports
          • Workflow Config-Replacement Data
          • Water & Sewerage Privacy Changes
            • W&S - Steps To Configure Privacy
          • Sewerage Service Configuration
            • Sewerage Service Disconnection
            • Sewerage Disconnection Calculator Service
            • Sewerage Calculator Service
        • Water & Sewerage Connections Implementation Guide
      • Citizen Complaint Resolution System
        • Citizen Complaint Resolution Module Functional Specifications
        • Citizen Complaint Resolution System Workflows
        • Complaint Types List
        • Citizen Complaint Resolution User Manual
          • Citizen Complaint Resolution Citizen User Manual
            • File Complaints
            • View/Track Complaints
            • Rate Complaints
            • Reopen Complaints
          • Citizen Complaint Resolution Employee User Manual
            • CSR - File Complaints
            • CSR - Search/Track Complaints
            • CSR - Reopen Complaints
            • GRO - Assign Complaints
            • GRO - Reassign Complaints
            • GRO - Share Complaints
            • GRO - Reject Complaints
            • FME - Request Reassign
            • FME - Resolve Complaints
          • Citizen Complaint Resolution Assessment Quiz
        • Citizen Complaint Resolution System Demo Script
        • Citizen Complaint Resolution System Master Data Templates
          • Grievance Type
          • Grievance Sub Type
          • Routing Matrix
          • Escalation Matrix
        • Citizen Complaint Resolution System Service Configuration
          • Citizen Complaint Resolution System Migration
      • Residential Construction Permit System
        • Residential Construction Permit System User Manual
          • Residential Construction Permit System Citizen User Manual
            • Register Stakeholders
            • View Application Status
            • Request Edits & Approve Applications
            • Make Payment
          • Residential Construction Permit System - Stakeholders User Manual
            • Register Other Stakeholders
            • Submit For DIGIT-DCR Scrutiny
            • Submit For OC Plan Scrutiny
            • Apply For Building Permits for New Construction
            • Apply For Occupancy Certificate
          • Residential Construction Permit System Employee User Manual
            • Send Applications Back To Citizens
            • Reject Application/Revoke Application
            • Verify & Forward Application
            • Prepare Inspection Report
            • Approve/Reject Applications
        • Residential Construction Permit System Demo Script
        • Residential Construction Permit Module Functional Specifications
        • Residential Construction Permit Service Configuration
          • Data Loading Steps For Residential Construction Permit System
          • BPA Service Configuration
          • BPA Stakeholder Registration
          • Legacy/Re-Indexing For OBPS
          • BPA Calculator Service
          • Setting Up eDCR Service
          • eDCR Integration
          • Noc Services
          • Land Services
          • State DSS - OBPS
          • OBPAS DIGIT UI
            • Stakeholder - Registration Flow
            • OBPS-BPA/OC-BPA Employee Flow
              • OBPS Inbox
              • OBPS Search Application
            • OBPS-BPA/OC-BPA Architect
            • OBPS EDCR /OC-EDCR
            • OBPS BPA / OCBPA Citizen
            • Employee - Stakeholder
              • Stakeholder Inbox
              • Stakeholder Search Application
        • Residential Construction Permit Master Data Templates
          • Fee Structure
          • NOC Departments
          • Stakeholders Type
          • List Of Services
          • Service-Wise Documents
          • Building Occupancy
          • Building Sub Occupancy
          • Building Usage
          • Inspection Checklist
          • Town Planning Schemes
        • Residential Construction Permit System Implementation Guide
      • mCollect - Demand-based Revenue Collection
        • mCollect Functional Specifications
        • mCollect User Manual
          • MCS Citizen User Manual
          • MCS Employee User Manual
        • mCollect Service Configuration
          • e-Challan Service
            • e-Challan Calculator Service
          • Re-Indexing The mCollect Service
          • State DSS - mCollect
          • Current Bill Cancellation UI Flow
            • Bill Details UI Flow
            • Cancel Bill UI Flow
          • Receipt Cancellation UI Flow
            • View Receipt - Cancel UI Flow
          • e-Challan UI Details
            • Edit - Cancel Challan
            • Search and Pay Challan
            • mCollect UI Flow
            • Update - Cancel Challan UI Flow
            • Challan Creation
        • mCollect Master Data Templates
          • Service Category
          • Service Sub Category
          • Service Sub Category GL Code Mapping
      • Faecal Sludge Management (FSM)
      • Finance
        • Finance Module Functional Specifications
        • Finance User Manual
          • Finance Employee User Manual
          • Admin User Manual
            • Finance Reports Manual
        • Finance Service Configuration
          • Finance Collections Voucher Consumer Service
        • Bill Genie Service Configuration
          • UI Configuration
            • Group Bills Screen
            • Employee Search Bills
            • Employee Group Bills
            • Employee Download Bill
        • Bill Amendment Service Configuration
          • UI Configuration
            • Employee: Bill Amendment - Create Flow
            • Employee: Bill Amendment - Search, Edit & Resubmit, Approve, Reject & Send-Back Flows
        • Billing And Payments Data Templates
          • Tax Heads
          • Receipt Format
          • Demand Bill Format
        • Finance Master Data Templates
          • Bank Account
          • Chart Of Accounts
          • Funds
          • Function
          • Contractors
          • Suppliers
          • Schemes
          • Sub Schemes
          • Banks
          • Bank Branch
          • Deduction
          • Opening Balances
          • Sub Ledger Category
          • Sub Ledger Master
        • Finance Implementation Guide
      • Fire Safety Certification (NOC)
        • Fire Safety Certification (NOC) Functional Specifications
        • Fire Safety Certification (NOC) User Manual
          • Fire Safety Certification (NOC) Citizen User Manual
            • Apply For Fire Safety Certificate (NOC)
            • Pay NOC Fees & View Application Status
          • Fire Safety Certification (NOC) Employee User Manual
            • Create New Application
            • View Application Status
            • Forward Applications
            • Reject Applications
            • Refer Applications
            • Send Back Applications
            • Approve Applications
            • Reject Applications
        • Fire Safety Certification (NOC) Service Configuration
          • Re-Indexing the Fire NOC Service
          • State DSS - Fire NOC
          • Fire NOC Calculator Service
          • NOC DIGIT UI
            • NOC Inbox
            • Application Overview
        • Fire Safety Certification (NOC) Master Data Templates
          • Building Usage Type
          • Building Sub Usage Type
          • Fire Station Master
          • Areas Served Master
          • Fire Station Mapping
          • Fire NOC Fee
      • Citizen Engagement Module
        • Consent Form Citizen User Manual
        • Feedback Rating Citizen User Manual
        • Survey
          • Survey User Manual
            • Survey Employee User Manual
            • Surveys Citizen User Manual
          • Survey Service Configuration
            • Help/FAQ Section - Citizen UI
            • Document Uploader Service
        • Documents: Implementation Details
        • Product Specific Pages
        • Citizen Engagement Configuration
          • Service Request
          • Citizen Feedback Service
          • Citizen Feedback UI
          • Citizen Consent Form UI
      • Birth & Death Certificate Issuance
        • Birth & Death Certificate Issuance User Manual
          • Birth & Death Citizen User Manual
          • Birth & Death Employee User Manual
        • Birth & Death Certificate Issuance Service Configuration
          • Birth and Death Service Setup
          • State DSS - Birth and Death
          • Birth and Death: Reports
      • Dashboards & Analytics
        • Dashboards & Analytics User Manual
        • Dashboards & Analytics Functional Specifications
        • Dashboards & Analytics Service Configuration
          • Dashboards - UI Configuration
            • Dashboards - About & FAQs
            • Dashboards - UI Flow
          • New KPIs
          • KPIs: Pendancy, Citizen Feedback & SLA Changes
          • National Dashboards & Analytics Configuration
          • State Dashboards & Analytics Configuration
          • National Dashboard Ingest Service
            • National Dashboard Adaptor Service
          • W&S - National Dashboard
          • Property Tax - National Dashboard
          • Fire NOC - National Dashboard
          • Trade License - National Dashboard
          • OBPS - National Dashboard
          • PGR - National Dashboard
          • mCollect National Dashboard
          • National Dashboard API Performance Testing and Benchmark
          • National Dashboard: Index Creation Steps
        • DSS Configuration And Setup
          • Building New Dashboards
        • DSS Data Templates
          • KPI Acceptance
      • HRMS
        • HRMS Functional Specifications
        • HRMS Service Configuration
          • HRMS UI Configuration
            • HRMS Employee Create-Edit UI Flow
            • Employee Details UI Flow
            • Employee Activation-Deactivation UI Flow
            • Search Employee By Multiple Criteria UI Flow
            • Employees Count UI Flow
            • Auto Escalation UI Flow
        • HRMS Data Templates
          • User Roles
          • System Users
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      • Security Guidelines
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      • Git Repos
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      • Master Data Collection Templates
        • Environment Setup
          • State Level Setup
            • Tenants Information
            • SMS Account Configuration
            • Email Account Configuration
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            • Payment Gateway Configuration
            • POS Integration Configuration
            • Domain Name Configuration
            • SSL Configuration
            • ULB Departments
            • ULB Designations
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          • ULB Level Setup
            • Boundary Hierarchies
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            • ULB Bank Accounts
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          • Web Portals Templates
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        • Core Services
        • Business Service
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            • Bill Amendment Service Configuration
          • Collection Service
            • Collection Service Migration
            • Collection Service V2
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            • DSS Dashboard - Technical Document for UI
            • DSS Technical Documentation
          • Steps For Migration Process
        • Municipal Service
          • Turn-Io-Adapter
          • Inbox Service
      • Configuring Urban Services
        • Central Instance Configuration
          • UI Build Preparation For New Instance
        • Configuring Common Services
          • Deployment Of App on Play Store
          • Mapping Roles With APIs
          • Setting up a Language
            • Adding New Language
            • Setting Up Default Language For SMS & Emails
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          • Adding Roles To System
          • Adding New APIs For Access
          • User Events Services
          • SMS Template Approval Process
          • DIGIT: Internal Datamart Deployment Steps
          • Customizing PDF Notices And Certificates
            • Integration Of PDF In UI For Download And Print PDF
            • Customizing PDF Receipts & Certificates
          • Notification Enhancement For Different Channels
        • Common UI Docs
          • Events & Notifications UI Docs
            • Employee Flow - Events
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          • Navigation Between Old & New UI
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            • Citizen Profile
            • Employee Profile
            • Employee City Change
          • Update Number & Invalid Number
          • Troubleshoot Using Browser Network Tab
      • QA Automation
        • Kafka Consumer Producer Approach
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  1. Local Governance Product Suite
  2. Local Governance Stack
  3. Water & Sewerage Connections

Water & Sewerage Connections User Manual

An illustrative guide to using Water & Sewerage Connections module

PreviousWater & Sewerage Connections Functional SpecificationsNextWater & Sewerage Connections Citizen User Manual

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The Water & Sewerage Connections module allows citizens to apply for new connections and pay bills online. For employees, this module enables automated processing of new connection requests, editing existing connection details, generating water bills, and facilitating online collection of bill payments.

Tip: Click on the links on the flow diagram below to access the docs for the specified action.

Using Water & Sewerage Connections Module

Click on the relevant role below to learn more about how to use the Water & Sewerage Connections solution.

Citizens
Employees
Water & sewerage user workflow