> For the complete documentation index, see [llms.txt](https://docs.digit.org/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.digit.org/local-governance/v2.8/platform/configure-digit/configuring-digit-services/water-services/water-and-sewerage-service-ui-docs/citizen-disconnection-application-create.md).
# Citizen: Disconnection Application Create
Water and Sewerage disconnection application for citizen users - technical implementation doc
**Objective:** To provide user facilities to disconnect an active W\&S connection when they are not using the service. So, that they don’t have to pay for any charges
#### **Validations**
* To disconnect, connection should be in **ACTIVE** state. Connections which are under **WORKFLOW** or **INACTIVE** are not eligible for disconnection.
* In cases dues are pending, user has to clear the dues before applying for Disconnection.
* ‘Disconnect’ option itself is not displayed in the action list for the connection which are **INACTIVE**.
**Route**
My Connections → View Connection Details → Disconnect
Clicking on Disconnect it navigates to the Water and Sewerage Disconnection Application Document required screen.
File Path:
File Path:
**Date Validation**
On Clicking on Next button in the document required screen,
if the proposed date is after \ it will route to Application form Water & Sewerage Disconnection, else it will throw an error in the form of toast messgae, “Date should be after \ from application create Date“.
To get the SLA days `/egov-workflow-v2/egov-wf/businessservice/_search?businessServices=DisconnectWSConnection` API call is made on load of Application Form Page
**Technical Implementation Details:**
Initial MDMS call is being made on page load
**Mdms data :**
Documents: [
egov-mdms-data/DisconnectionDocuments.json at QA · egovernments/egov-mdms-data](https://github.com/egovernments/egov-mdms-data/blob/QA/data/pb/ws-services-masters/DisconnectionDocuments.json)
Disconnection Type: [egov-mdms-data/disconnectionType.json at QA · egovernments/egov-mdms-data](https://github.com/egovernments/egov-mdms-data/blob/QA/data/pb/ws-services-masters/disconnectionType.json)
On Clicking on Next button in the Application Form Screen , it will route to Upload Documents Screen
File Path:
On Clicking on Next button in the Upload Documents Screen , it will route to Summary Check Page Screen
File Path:
In Check Page you can edit the entered data for Disconnection.
On Clicking on Submit button in the Check Page Screen , it will make water or sewerage create and update API calls.
**Data fetch , load and render** :
* `ws-services/wc/_create`
**Payload: `WaterConnection: {`**
`...data,`
`isdisconnection : true,`
`isDisconnectionTemporary:` `true (if Temporary Disconnection selected else false)`,
`disconnectionReason`: ““
**`},`**
`disconnectRequest`: true
* `sw-services/swc/_create`
**Payload: `WaterConnection: {`**
`...data,`
`isdisconnection : true,`
`isDisconnectionTemporary:` `true (if Temporary Disconnection selected else false)`,
`disconnectionReason`: ““
**`},`**
`disconnectRequest`: true
* `ws-services/wc/_update`
**Payload: `WaterConnection: {`**
`...data,`
`isdisconnection : true,`
`isDisconnectionTemporary:` `true (if Temporary Disconnection selected else false)`,
`disconnectionReason`: ““
**`},`**
`disconnectRequest`: true
* `sw-services/swc/_update`
**Payload: `WaterConnection: {`**
`...data,`
`applicationType: if(Water Application) "DISCONNECT_WATER_CONNECTION" else (if Sewerage Application) "DISCONNECT_SEWERAGE_CONNECTION",`
`processInstance: {`
`...data?.processInstance,`
`businessService: if(Water Application) "DisconnectWSConnection" else (if Sewerage Application) "DisconnectSWConnection",`
`action: "SUBMIT_APPLICATION", }`
**`},`**
After the Success of the Create and Update calls it routes users to the Disconnection Acknowledgement screen.
File Path:
Clicking on the Download Acknowledgement Form button downloads the Water or Sewerage Disconnection Acknowledgement PDF.
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