# Citizen Engagement Module

## **Objective** <a href="#citizenengagementmodule-objective" id="citizenengagementmodule-objective"></a>

To enable engagement between government and citizens. Any designated government employee can share any documents, make alerts about any events or broadcast messages to all the citizens. This module helps the government to conduct citizen surveys and polls.

## Major Features <a href="#citizenengagementmodule-toenableengagementbetweengovernmentandcitizens.anydesignatedgovernmentemploy" id="citizenengagementmodule-toenableengagementbetweengovernmentandcitizens.anydesignatedgovernmentemploy"></a>

→ **Documents:** This is to enable employees to create, edit, delete circulars & notices, tenders and similar documents and share them with citizens.\
→ **Public Events**: This is to enable employees to create, edit, delete public events like vaccination drives, festivals, etc. with citizens.\
→ **Public Broadcast Messages**: This is to enable mass broadcasting of important messages with the masses, citizens get an alert notification just like events.\
→ **Surveys:** This feature enables employees to conduct surveys using different types of questionnaires.

## Overview <a href="#citizenengagementmodule-overview" id="citizenengagementmodule-overview"></a>

As with any other module, this module also has two sides Employee Flow and Citizen Flow\
&#x20;  \
**Employee Side Flow**\
All the features in this module have similar flows where employees can see a **list** of all the created items, **search** through them, **filter** them, **create new** ones, **edit** created ones and **delete** or mark them inactive(in case of surveys).\
\
**Citizen Side Flow**\
Since the goal of this module is to increase engagement with citizens, every registered citizen gets a notification on the creation of a new document, new events, publishing of new message or survey.

![](https://1885278393-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUYtUmELy66UydIQtJOn5%2Fuploads%2Fj9GXDtKiLfjxTdtxTsXf%2Fimage2021-11-12_13-25-43.png?alt=media\&token=6a663754-8d0c-4fc1-8602-001e4b8c0710)

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