# Survey Employee User Manual

Employees can

1. [Create new surveys](#create-new-surveys)
2. [View surveys](#view-survey)
3. [View survey results](#survey-results)
4. [Edit surveys](#edit-survey)
5. [Activate/Deactivate surveys](#activate-deactivate-surveys)
6. [Delete surveys](#delete-surveys)

### Create New Surveys

Log in to the employee portal using your credential.

![](https://lh3.googleusercontent.com/W9hV8QW4YDu9IGIOgSwAaurj9CcPsLj-vmzcelB7L4zfykGn6onasJuYkEAjVbthKGVtHmF8NMvnj4cjhbsgKd8rJk7wpSLXyoudzJfPMETghcazksXMlu1eDuP0xC8EDnGngMPgBj2wpaWC0TT4ZA)

Click on the **Surveys Inbox** option on the home screen.

<figure><img src="https://lh6.googleusercontent.com/tIRkH3iuMpiz683mr7_69thDQyOmOgj-CwYI5qphHd7FzwaU-Sbj1dTKI4_oW-FKn5ViavOglhMU12Kug-tUJRxn6RYdtQK66rgcutHFWdqzp3tbtcynOQArF5X3LLlv_IKCQHFJvh0aUzIs1IgQDw" alt=""><figcaption></figcaption></figure>

To create a survey, navigate to the Inbox and click on the **New Survey** option. Alternatively, you can click on Create New Survey. This opens the survey form page.

<figure><img src="https://lh4.googleusercontent.com/JpPPxCv3mAArHlN1Z2Iar7xOGr500rWkrOXc2w48sYgUVQj1FRQ0IKQnBbAsvT968KRUfSevhqYVA5cHG7npyJOtCXWbqDgcxrjjpQO1Y9MnHNPonWUH6-wmOcfhTnpOO77b2viyZ4ZjQnEIMzHlOA" alt=""><figcaption></figcaption></figure>

By default, one ULB is selected from the dropdown for which the survey is being created. Enter the **Survey Name** and **Survey Description**.

<figure><img src="https://lh3.googleusercontent.com/dYaLPxMo4Ywy0g-rlE2Jzg3fLqFRrtifnYdW_2Jp2RQ7NBVRgRZ9bk52Rf3tzbWz-MJvtvqvnpMZnc7mBXisHNsE1HtWSdRhsekYu0XPdb9gHEWvXDVrxAGY3VwK4NubSTc9l2E7ya_eFP6uSNm8Jg" alt=""><figcaption></figcaption></figure>

Enter the **Questions** and **Question Type** from the drop-down list. A maximum of 30 questions can be added.

<figure><img src="https://lh5.googleusercontent.com/oS_oPJAJleV7jyQLWUpz5Fv79T28rrL4IBU9ynlAbAC-sFsZOnWcT2AcRXWk9TBPQZH5ctADITjBt9KV6CoMNQ6dU-znC-KxrJgr2rbSuF8qDDNeSqRUe_krHD6605mDhVHOdVD9H13HHcrLiRmsMg" alt=""><figcaption></figcaption></figure>

The **Question** created can be marked as mandatory by clicking the **Required** checkbox.

<figure><img src="https://lh6.googleusercontent.com/Od8WnLxpiZXLgK-e5cAky7eo8q36HMPqBi5muBzHL0PiimNrG3tRPdlqVzbFjuxJhFSsjuI9VZoWH4diChsRIHWJpWy2MOvchr0o_0DAX6AEgrRrJvcabKj7HaSuGU5c6vYwMInp3u_Y5yrGlQAjgw" alt=""><figcaption></figcaption></figure>

Additional questions can be added to the survey by clicking on the **Add Question** hyperlink.

<figure><img src="https://lh6.googleusercontent.com/ZfkFkItzlkRFgIAAv5tF-sYt7NU91EK24BmbVSzuHBK1ZCplLzM7i8LoM4BRxMWqOjTHMuEzhEuMC5F-iIRdXvxZU02p2guQ8z0imFBFC6x226DWhzglbujsJyM0pOyNuzNf8Kv_SAHLiBTGUsC4Wg" alt=""><figcaption></figcaption></figure>

Enter the **Survey Start Date**, **Survey Start Time**, **Survey End Date** and **Survey End Time** details and click on **Create Survey** button.

<figure><img src="https://lh5.googleusercontent.com/3bjNqsknKZTQA0xRnS0wW1oPzJuf7gyGsRwCNZiPSsMSwylfRh6EwxYJst0zG9_qCwux-GFjHs9s9At3WWbql59oT1-iNVdWflgRkwivUuz-l5LShsal33qd96fxJmnFCxAHxt7DFvv8mXgDjc4yQA" alt=""><figcaption></figcaption></figure>

The system displays the **Survey Created Successfully** message along with the **Survey ID**.

<figure><img src="https://lh6.googleusercontent.com/dzGK47rGnO4YVArRvDufRQFvV5UyVV5x_X3gN0jiduig1v_ZKr2zOnpJj7QKhsHtILdsbaCknvOFER0b0nM_pGQVnTNXZPo2pMwxnyjR6QLQZcD-G3__AjTeiNxvV69vwNYW73X4POA6FblW1GZEnQ" alt=""><figcaption></figcaption></figure>

If a survey is created with the same name that already exists, the system displays the Survey name already exists message.

<figure><img src="https://lh5.googleusercontent.com/qpF93VxSbESXE3wIIcInpqakYurxxgrX1nS89k0puwG2CK8w96BNHtIb443sk5umHNnJDdieuYSRo3wVnnNac3_U9otbvMJJ0Xj3ZKfPAfTNBfVSvB-S3npBErq4tpxaF8gvyUH5HXaL0zNdIUcrhg" alt=""><figcaption></figcaption></figure>

### View Surveys

Click on the **Surveys Inbox** option on the home screen.

<figure><img src="https://lh6.googleusercontent.com/tIRkH3iuMpiz683mr7_69thDQyOmOgj-CwYI5qphHd7FzwaU-Sbj1dTKI4_oW-FKn5ViavOglhMU12Kug-tUJRxn6RYdtQK66rgcutHFWdqzp3tbtcynOQArF5X3LLlv_IKCQHFJvh0aUzIs1IgQDw" alt=""><figcaption></figcaption></figure>

This displays all the Surveys created for the city. Click on the **Survey Title** hyperlink available in the list of surveys Inbox of the employee dashboard.

Or, enter the **Survey Name** or any other search parameter to search for the application.

<figure><img src="https://lh3.googleusercontent.com/jpRnHnrFTzZLLYQsVNM1EruBRJQ9YlMr_jtznHiNraG2nph0Fe-RPOw4qXHBrBq49CWmNHs4UpRJFMqq78g4ihgVKgik3BY2Ji87xD3acMLW4N8Jp6b1ReHDZSj40MBTyNUpCgk4XB2nbRsN810_Kw" alt=""><figcaption></figcaption></figure>

Click on the **Survey Title** hyperlink to open the survey.

<figure><img src="https://lh3.googleusercontent.com/HwRm8u4b269MIduMtIUCPkMOCNy0O8iNhKJ7pjJFqfsAMdK91gCrgSMuZTBWtf7jaK4T6BPjMPmTCi6I1GJuOSP1mge5SQylu4iC7kn1fwqpBCFxxW7OJnLIxE6p0H3ffk5sHCfK6hKfgr3JTovAlw" alt=""><figcaption></figcaption></figure>

Scroll down the survey page to review the filled-in details.<br>

<figure><img src="https://lh6.googleusercontent.com/-bJv6PbXORVJ0mtFplRclseNHxFYQL9kSiuh0W8K6TrXt2hE3laweQCZ2rYICU1JxEDn8T7phnqGfCSn1YV1UYtr9y3hpCPXjfBmm9oyXqX3LDvrDml4UJPTgFr2q2MaAVwG4YomiDgGtKSAdeN0lQ" alt=""><figcaption></figcaption></figure>

### Survey Results

Once the survey is completed, an employee can view the survey results. Click on the **Bar Graph** hyperlink to view the results.

<figure><img src="https://lh3.googleusercontent.com/uVIzb8viQvANNlU6smp9n8eDBHLhanhOBvfr77S6wb1XNBi8hvV55_JgQiuI923VUy1daknVfoiMmkQ-lrc1qZY41TOtJ929mCucehUTD0IwxadAEFWyrW9ZJO577O3xqlUKwid0b5D5HpXRPqCIlQ" alt=""><figcaption></figcaption></figure>

Employees can view the corresponding citizens' Email and Phone Numbers.

<figure><img src="https://lh4.googleusercontent.com/zkWEE__GeZjlT3Pktbb540Xjh6VY_uwCPAlVV40TEpC0v0yRiGi8KoKCGv3flOkHMbdE8slv_itNO-42DT-_p2SU-IyIMqGLQceh0XCPcCvQ7-fe2uF0CyXuqADzYtiFMr6lOfQA23lRCCue17tlKw" alt=""><figcaption></figcaption></figure>

Employees can also view the statistics of the feedback provided.

<figure><img src="https://lh3.googleusercontent.com/QSyaUKL_J_IVdQDzZXq62LbATmSqZENzsj5Bc5CDDJkqc3mIdH0Wp7QWBYuE7HVSK_WLaAUqxBNucwd8YEOBPofv298Z1IejAFQe5Eoled2ZYKhXjAnnpj3gna56MLHUR8Iq6wtTJPMKHr0v5DnBJQ" alt=""><figcaption></figcaption></figure>

### Edit Surveys

Search for the applications that are **Active**. Click on the **Survey Title** to open the survey.<br>

<figure><img src="https://lh3.googleusercontent.com/Lp5xocez4xxbJRYr7Ojwdc24WRCOZMW792FzPhPMOYJNTBNP_07ECa42BTpFWqcOD6GYF9pIty3pKXriYMpyQXDAc0eQEPER97Rsyn53g66xAhDUw0dHIX_SXVZH_viAPuG0fBxBJt5YJvqLtACETA" alt=""><figcaption></figcaption></figure>

<figure><img src="https://lh3.googleusercontent.com/w4NIXPvLjX-BOB01w1SaKK3AJD4zWXqZ62o7V9LE1N8uBZZQylWy07JqY56yb4EQxGXP-SYz5_67cLeMdFAkyW3cM0vFDDCHjplsxm0sfhvtD_wSeHpaJZc3-jaxaYgBCNs8AubyHjhAphnpRUuCKg" alt=""><figcaption></figcaption></figure>

Click on the **Take Action** button and click on the **Edit Survey** option.

<figure><img src="https://lh6.googleusercontent.com/8s6Jke7J4TfyoBefROIe0hYIy6n5VojcLFuDE1OWWzh61BCQBbo37RBI6eNtQU9Lh72_N5chHZvwl2ASIrilastXHCMXy3feJO-YY9QfEDkNuYC3NAMnn6VlS_31a03P69_ocg6k9p35WQC6kWjwoQ" alt=""><figcaption></figcaption></figure>

For Active surveys, only the end date/time and survey description can be edited.

<figure><img src="https://lh4.googleusercontent.com/hm-N1nJK-rPiXmJB-WMGvO8yDPyj0DwxY86nx6jvrGtiLgo3yCQMOcxFnf1L_G1UIYOR2HFVdyJMuedyB0MenKNjK9hywHpsegGr6rytqXlvTXR26IXv9KP4I4ATffyVR5T0li5B21XY_J1PD2ebrQ" alt=""><figcaption></figcaption></figure>

After editing the **Survey End Date/Time** click on the **Edit Survey** button.<br>

<figure><img src="https://lh3.googleusercontent.com/3CdQrivje9Ceznt4KXahjGuudHGxTMH16pQdiIukDW2P__Nln9bEJud8GMo8HnwY-3Zfk1uBuXwcJZ1tVSBGuDDbYW2vezbEe8HJLQ5wNQ5aczHEXWdjFhU5fiVPXt2pIzQiHdCoTVb24GoKs20Trw" alt=""><figcaption></figcaption></figure>

The system displays the **Survey Updated Successfully** message along with the **Survey ID.**

<figure><img src="https://lh3.googleusercontent.com/wvkgJ2N1f8Nh1Q2P_YUCAOK53IuG4wi_IXP7-uN9luTfiMfojQic2sXRG0As0gOvZ1FGQ2fTRprn_9FhB3taHOz9MzRyx7FkxyCt548J_T7MXrGIYd5BJfGfGWwI0bNhrgJTebel4mpjTHLzEogpKQ" alt=""><figcaption></figcaption></figure>

### Activate/Deactivate Surveys

Click on the **Mark Inactive** option to deactivate active surveys.&#x20;

<figure><img src="https://lh4.googleusercontent.com/qBpTCzpSEA0iXuQpjNYhKgtUAHCIaVjpl-67QbaG6kuEPaakTUd94yaKx-dVPGndiF-O6buim3E2aMw1L5Meou0CGINyARFNDaYnqYImyONnrkveGloAMcMZiSDlT7qYa342y6dMMGTyyYHU27PL8g" alt=""><figcaption></figcaption></figure>

Click on the **Yes, Mark Inactive** button.

<figure><img src="https://lh6.googleusercontent.com/_MK_VyrzN_lc4ku6KUxp7ZRgron-l3k2wrLvxDK7PQQuiWqDj1V8MM5LD3hTtN1JC5FD_jagQIVgS3xcAy09HS8jmJlVrs8bRVH5RWvXWvLZdjXCpWT-Q9lVT4LkzI7jywm7EWCLSXRjs5Lyx0bSTQ" alt=""><figcaption></figcaption></figure>

The system displays the **Survey Updated Successfully** message along with the **Survey ID.**

<figure><img src="https://lh5.googleusercontent.com/T_mz9mWYyAyCqf1tISY-7GfoolhzJDIcc5iDOjlhpPhqFpDPS6_eHhNWt1V7F4DaygHejwk8M11o6PtPwF44klmymY_x9Tg7hwf22xIZh2Wns2zJVGZzJ30Lls7W4xmpbp-ZnDX6Gx9YYoMH0rRlTw" alt=""><figcaption></figcaption></figure>

Click on the **Mark Active** option to activate inactive surveys.

<figure><img src="https://lh6.googleusercontent.com/5q5nucS3ByT2cBzmlWj1AU_-mqp8y2zJLksajFuTx_qjQcPrfDkdx9AINQ0CFpdhlwAf8YbHalZyahZJ4V6z7nBrCys1RmhYhmryGp5jakpJUSWap60fHUAPMMD3bfWfN7zuWudYH8ZNNV-d_fMcvw" alt=""><figcaption></figcaption></figure>

<figure><img src="https://lh6.googleusercontent.com/S9CwQUph9cHuqXRO1diPjo8_gRpJmBrExJAwkNhjCQp6AaOTyIpGvXkSJndCFD_WGRA6kS0AgV-FM2S9La1mAXh7Aq0X4hGYbahuVL4GuM-F4oEI3sp-kwxw2UZKx-opcztfk9WbydVJF5iUPrz9KQ" alt=""><figcaption></figcaption></figure>

Enter the **Survey Start Date/Time** and **Survey End Date/Time** and click on the **Save b**utton.

<figure><img src="https://lh6.googleusercontent.com/GbkWUE6AUZwgKAlLz80u4OL8gyqMY14Et6Lw-hciXAiwmgSFZR60A2E-RSxxSGDlyi843925owWDCyjKtzGFO22VvOg4Bn_F3FsyYEJJ7jHXd4rFxBfRderMa3lQBj0mPyKu2NIPOZnmkQRSW7uBTg" alt=""><figcaption></figcaption></figure>

The system displays the **Survey Updated Successfully** message along with the **Survey ID**.

<figure><img src="https://lh3.googleusercontent.com/JnYl7GKA-GLpIfeeVCPUpVgORdp6k6HrmVVVt4hhTePOiElU0HwD5VvfaZ0yuBJFgBC5ieUKDsPXMkgIqcUpYsX9Al8Jf84KO8yCkPHEVS92KNwBlAD947x8vhSZF3G1RoIN_r6R_nKrf7AB8ieofQ" alt=""><figcaption></figcaption></figure>

### Delete Surveys

Click on the **Delete** button to delete an **Active/Inactive Survey.**

<figure><img src="https://lh6.googleusercontent.com/vWpvM9oXxUHMYz2dLLUZfeVc-zRVk-MBsK9IGiG3v-wODM_F1KIwkKDH-OYasPhGWS4dPlBJ6q8_c7K2WskYX7nGTdLZaQNWJa_iUzUWMbDViTKW8X9MIyKO31lU1cu6-qfGsTyb-FoZZIoB_QYxJA" alt=""><figcaption></figcaption></figure>

Click on the **Delete** button.

<figure><img src="https://lh3.googleusercontent.com/ZG95IaBx5S-F5xsT-A5lKluzKwN2W3IlFI6HIn1lD3U9bL8FIWVJPeddvUslkuruliIJvXdKJFF0r8lAPXdWAvblptQ-tT1x2ciVecNBs2b3lbmXuCp6HJk2gBkiPuV479zcytkl7Do6G5SJBoJWlQ" alt=""><figcaption></figcaption></figure>

The system displays the message **Survey Deleted Successfully**.

<figure><img src="https://lh5.googleusercontent.com/6ISIlQBf6VAWw9uT-5rCGvKmrpUwNIOVs0vD3B0ikUdYm6OGeX1Sf28HyTT3o3K0_EJezV9Jn82JOPAUo0YJMgC-AcR93me5OKC3x-aOEeFhSDn0KgAwK8hHyL-byVvrI0MBsi1rooVgrf4BUcUVKw" alt=""><figcaption></figcaption></figure>
