# Surveys Citizen User Manual

## **Citizen Users**

Citizens represent individuals, communities, or business entities who are the system end-users. The Survey module allows the citizens to interact and provide their feedback. It can include a set of questions or prompts for citizens to respond to, with options to select answers and to provide open-ended responses.

The Citizen role can –

1. [Respond to the survey](#respond-to-surveys)
2. [View surveys](#view-survey)

A Citizen can Respond/View the survey in 3 ways i.e.

* Survey menu on the screen
* Notification icon
* What’s New tab

### Respond To Surveys

Enter your registered **Mobile Number** and click on the **Next** button.

![](https://lh5.googleusercontent.com/WBEUPMcRH3TUwjWj6jR6aPnayCiGSwtQkdT_0BLTd_Z7EcUXgRvBz9-jN5nOxrdT_H1nzDIAuRF7_wAWRsa2bdTggpR5Xmg2uGPyjLhyYXV43Zktbdd_QUWZ5E9D7uSKBQmFge_DPev5y6ye1g5-bw)

Enter the **OTP** received on the mobile and click on the **Next** button.

!\[Timeline

Description automatically generated with medium confidence]\(<https://lh6.googleusercontent.com/0CNfQlFB_K-zx7ZhhUIrSexV0eLjYA2NXScwgZ_QgTwmodHrZ0ojOM7nF0hn6oKvpiKOlRKU1yiDyqbP-SpkAV3jGlpilsuo8urVfhA3V-0IMqK-QNbxX_6whnsRA7UfFPRqmKYny2w33mrxdzKj7Q>)

Navigate to the **Surveys** menu option on the screen. Alternatively, click on the Surveys card available.

&#x20;!\[Graphical user interface, application

Description automatically generated]\(<https://lh3.googleusercontent.com/LKAtJkqNyXb1b6WwouXDLwaxn6EUDc0q0vrxOOS1dTstxkqM5uo98QFxCkubzbwc6mK8MwIvWGLLeRfKUn1kxbH8jAboc1rndbe5gwFZFMmBflYFCKpjLJHe8Emu46cqFjBJoCphpF5oVfMrNC7_Og>)

The system displays all the active surveys. Click on the **Yet to Respond** hyperlink below the survey.

![](https://lh4.googleusercontent.com/Mihhl1Wrw9TiC1Qjx-3qnmzJ1CjI0QZhxDqVnc4UXPmCW2m5rK2BABiTGc7xpP6dNTv4KVXcxjdww3CNlNVyrXo2PTzYdlxcR0hoFyvWosI1Bzw6lRbjvyBXIgjwlkCXBmpVCQDYDQiouPzfI-4QiA)

The system displays the corresponding survey. Click on the Submit button, once all questions are answered.

!\[Graphical user interface, text, application

Description automatically generated]\(<https://lh4.googleusercontent.com/3g8YTbE5WzZqjF-ct8zUOVtPrcV2PbA_iljLhF5sBHQWIYUook4NdoHPqGc_0kaKy10e_nGeJweNbKsN-fHfNcBcrBWVPjLE6G53b5F17ikTxlngC5fTRwfAFV1SR1PZFAt5gLFeG1zW-_a6a3Ss9A>)

The system displays the **Response Submitted Successfully** message along with the survey name.

![](https://lh5.googleusercontent.com/ceozqqJPVKTxVW9KzgyO2oi5teb0B1WnYtHcP45Dd4T2L80Pabncs0Nqt6mv1ulJLdcj_HzoIDOffmPRQVJ-W-ZSGzCTACiweVmGAl99hnp9npzI2E96kazYxAqfLZWjBiSF66Buw8jFWEiKHzMZ6g)

The responses cannot be edited from the citizen's end once the survey form is submitted. The citizen user can view the Survey form.

To view the submitted response, click on **Already Responded** hyperlink.

![](https://lh6.googleusercontent.com/bwFRZQF167LeBMkW-NQRPHblWwaREXn3NkkruWLTVseSw5ryg0T6kJ0k70ZHYD1CihmtPOH2bgYntmLmJFeiDDqzwVvBw0cMUrZchsqM8iqYX6e35DJU9n_iJOmzZ9z8lbKmoYzO5jyH5YoMBDbPmQ)

The system navigates to the Survey form.

![](https://lh3.googleusercontent.com/aa9zEdNSiamdQ2ZAlhh782sXtSc6dItpdICRoJS1HyuOoxag4t6tVuRrydBIAC9172g4Zy8iXZhTI4WIZkJNhdvK524e0xxzHWm7CK8_arHZla6XL3Q1qZHfQQkd2xmS3N9kIGbHYyKehTevyEfWvg)

### View Survey

The citizen can also view the survey from the notification icon.

!\[Graphical user interface, application

Description automatically generated]\(<https://lh4.googleusercontent.com/Y8yDa_T5lblck35HDlidAP0YrsirpF17KscoleZ6-vCy6or1zM-H3Gz46etKKKudOHvt6iUEt9WJRmgiOx7KN3XUVblNY2-UhXTGZYX6MBHOEhGEiXgMtuxWOTdUPQR0o_ljHqF1Kp4X1vLkbbXu5Q>)

Click on the **Notifications** icon and to respond to the survey click on **Participate** hyperlink.

![](https://lh5.googleusercontent.com/TDG6KeCNjJkzLpC5DMvcVWAlEvEZLlJ8A7quU_U2yj_8Wi3FXuncRujPWxQGJN4lyQe71g85BPOBPzF4WCRzBt5te8fp8IJv2l9wMH14mvqv7vfyiN0Rw0GPA8gwKoRAPpDiquSuBEpI8wEyLqwcyw)

The Survey is also displayed under the **What’s New** tab.

![](https://lh4.googleusercontent.com/lTAe2Hs1LnbmQhyifxT61sAYF2QM02PkT6GuRm7P3mi7WKShFrwvkPpgRKLX8x2LHDC76QQrGEY1UomzeEW1XUt7qK2qFXtHD3hzzAKvuAao7Zbov7fgRHkCi-_Eaz7Eb08xirAQbbLex3tfr5EyTA)

Click on **View All** and to respond to the survey click on Participate hyperlink.

!\[Graphical user interface, text, application, email

Description automatically generated]\(<https://lh3.googleusercontent.com/ezoihXf-U94YHIcPh8U9D_Vrvhooypxi_-tGqXltDais5sPIRD-XeApQID2qNXqlL-n2jhaVDopn8iVvUhvZ1Ub6SIEj3EFiw0jYGvvDc6hRz0YOf0OgnyvULyLteqOxQ5eeI_M_MhXSsQgl2OafQg>)

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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.digit.org/local-governance/v2.8/products/modules/citizen-engagement-module/survey/survey-user-manual/surveys-citizen-user-manual.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.