> For the complete documentation index, see [llms.txt](https://docs.digit.org/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.digit.org/local-governance/v2.8/products/modules/mcollect-mcs/mcollect-user-manual/mcs-employee-user-manual.md).

# MCS Employee User Manual

## **CE And FE** <a href="#ce-and-fe" id="ce-and-fe"></a>

The counter employees or field employees collect and process the miscellaneous payments on behalf of the citizens.

**The CE or FE role can -**

* [Generate challan](#collect-payment)
* [Make payment](#make-payment)
* [Search challan](#search-challan)

### **Generate Challan** <a href="#collect-payment" id="collect-payment"></a>

CE can process and collect payments for miscellaneous services through the DIGIT web portal or the DIGIT mobile app. To process a new payment, click the **mCollect** card on the employee home screen. Click on **Generate New Challan** button.

<div align="left"><figure><img src="/files/fWR0SKx5cQs6CCgpAij2" alt="" width="375"><figcaption></figcaption></figure></div>

On the **New Challan** page, enter the **Consumer Details** and **Service Details**.&#x20;

<div align="left"><figure><img src="/files/3yWKcgLZi2OkVaUoKFi6" alt="" width="375"><figcaption></figcaption></figure></div>

Click on **Submit** button at the bottom of the page. The success message screen pops with the **Challan No.** Click on the **Print Challan** option to print the challan.

<figure><img src="/files/ufvs9Q7pWYBiYb5a8361" alt=""><figcaption></figcaption></figure>

Click on **Proceed to Payment** button to make the payment.

## Make Payment

The **Generate Receipt** page displays the payment information details. Enter the **Payer Details**. Select the **Payment Mode**.

<figure><img src="/files/9qyGGJvXqJyVm9tsmP2i" alt=""><figcaption></figcaption></figure>

Enter the **Gen/G8 Receipt Details**, in case the receipt is generated manually. Click on the **Collect Payment** button at the bottom of the screen to register payment details.&#x20;

<figure><img src="/files/0AsKrhjQi1X7vRcszGc5" alt=""><figcaption></figcaption></figure>

The success message is displayed. Click on **Print Receipt** to print the receipt.&#x20;

### Search Challan

Click on **Search Challan** option on the employee home page.&#x20;

<div align="left"><figure><img src="/files/iLC70mCdjQtFW8W286Rh" alt="" width="375"><figcaption></figcaption></figure></div>

Select the required filters and click on the **Search** button. The results will be displayed on the page.

<div align="left"><figure><img src="/files/m0N2dYjZnAl7EVqfJL98" alt="" width="375"><figcaption></figcaption></figure></div>


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