# MCS Employee User Manual

## **CE And FE** <a href="#ce-and-fe" id="ce-and-fe"></a>

The counter employees or field employees collect and process the miscellaneous payments on behalf of the citizens.

**The CE or FE role can -**

* [Generate challan](#collect-payment)
* [Make payment](#make-payment)
* [Search challan](#search-challan)

### **Generate Challan** <a href="#collect-payment" id="collect-payment"></a>

CE can process and collect payments for miscellaneous services through the DIGIT web portal or the DIGIT mobile app. To process a new payment, click the **mCollect** card on the employee home screen. Click on **Generate New Challan** button.

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On the **New Challan** page, enter the **Consumer Details** and **Service Details**.&#x20;

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Click on **Submit** button at the bottom of the page. The success message screen pops with the **Challan No.** Click on the **Print Challan** option to print the challan.

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Click on **Proceed to Payment** button to make the payment.

## Make Payment

The **Generate Receipt** page displays the payment information details. Enter the **Payer Details**. Select the **Payment Mode**.

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Enter the **Gen/G8 Receipt Details**, in case the receipt is generated manually. Click on the **Collect Payment** button at the bottom of the screen to register payment details.&#x20;

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The success message is displayed. Click on **Print Receipt** to print the receipt.&#x20;

### Search Challan

Click on **Search Challan** option on the employee home page.&#x20;

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Select the required filters and click on the **Search** button. The results will be displayed on the page.

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