> For the complete documentation index, see [llms.txt](https://docs.digit.org/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.digit.org/local-governance/v2.8/products/modules/mcollect-mcs/mcollect-user-manual/mcs-employee-user-manual.md).

# MCS Employee User Manual

This section illustrates the steps for different employee user roles at the ULB level

## **CE And FE** <a href="#ce-and-fe" id="ce-and-fe"></a>

The counter employees or field employees collect and process the miscellaneous payments on behalf of the citizens.

**The CE or FE role can -**

* [Generate challan](#collect-payment)
* [Make payment](#make-payment)
* [Search challan](#search-challan)

### **Generate Challan** <a href="#collect-payment" id="collect-payment"></a>

CE can process and collect payments for miscellaneous services through the DIGIT web portal or the DIGIT mobile app. To process a new payment, click the **mCollect** card on the employee home screen. Click on **Generate New Challan** button.

<div align="left"><figure><img src="https://1885278393-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUYtUmELy66UydIQtJOn5%2Fuploads%2Fr4VTQm7cjum6uBKJpWLN%2FmSeva.png?alt=media&amp;token=f4362b5b-d33c-4fc8-ad03-532a2e6ab9f8" alt="" width="375"><figcaption></figcaption></figure></div>

On the **New Challan** page, enter the **Consumer Details** and **Service Details**.&#x20;

<div align="left"><figure><img src="https://1885278393-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUYtUmELy66UydIQtJOn5%2Fuploads%2F4uDkNlDMbvwoysEXkC3A%2FmSeva%20(2).png?alt=media&amp;token=6efe61ef-7dd8-41c2-b30d-ee9697d3cc0f" alt="" width="375"><figcaption></figcaption></figure></div>

Click on **Submit** button at the bottom of the page. The success message screen pops with the **Challan No.** Click on the **Print Challan** option to print the challan.

<figure><img src="https://1885278393-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUYtUmELy66UydIQtJOn5%2Fuploads%2FeC6AImYQhkUYJ7QXHq6M%2FmSeva%20(3).png?alt=media&amp;token=abfc64b2-9d53-453f-b514-fef3a10b90f2" alt=""><figcaption></figcaption></figure>

Click on **Proceed to Payment** button to make the payment.

## Make Payment

The **Generate Receipt** page displays the payment information details. Enter the **Payer Details**. Select the **Payment Mode**.

<figure><img src="https://1885278393-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUYtUmELy66UydIQtJOn5%2Fuploads%2FzRyNmgQR4xwtVc42qu6q%2FmSeva%20(4).png?alt=media&amp;token=26219754-47cd-4630-847e-6c417352e46d" alt=""><figcaption></figcaption></figure>

Enter the **Gen/G8 Receipt Details**, in case the receipt is generated manually. Click on the **Collect Payment** button at the bottom of the screen to register payment details.&#x20;

<figure><img src="https://1885278393-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUYtUmELy66UydIQtJOn5%2Fuploads%2FTt0qgSyMpQ7VUeXvAOCk%2FmSeva%20(5).png?alt=media&amp;token=157d3b9b-869b-449e-afe4-2a8b100d2b42" alt=""><figcaption></figcaption></figure>

The success message is displayed. Click on **Print Receipt** to print the receipt.&#x20;

### Search Challan

Click on **Search Challan** option on the employee home page.&#x20;

<div align="left"><figure><img src="https://1885278393-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUYtUmELy66UydIQtJOn5%2Fuploads%2F81aYzcZ8vl4jNjz9CduZ%2FmSeva%20(6).png?alt=media&amp;token=01b6c4af-66b3-4885-910e-564a50443927" alt="" width="375"><figcaption></figcaption></figure></div>

Select the required filters and click on the **Search** button. The results will be displayed on the page.

<div align="left"><figure><img src="https://1885278393-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUYtUmELy66UydIQtJOn5%2Fuploads%2FnYBBeGnpvm7aiVvSJJP4%2FmSeva%20(7).png?alt=media&amp;token=cee1c1ea-2e83-4def-914d-4d26876efe84" alt="" width="375"><figcaption></figcaption></figure></div>


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