# OBPAS Implementation Guide

## Section 1: Executive Summary

### Overview of the Product

The computerised and automatic building permission system offered under the National Urban Stack(NUS) facilitates citizens who seek permission for construction of a building within any Urban Local Body with a transparent, speedy, hassle-free and user-friendly procedure. Online Building Permission System (OBPS) is one of the components of a smart city that has the capability of providing a single window for acquiring building permits, NOCs, and clearances from multiple agencies or departments. Keeping in mind the benefits associated with the product offered, the proposed system is about to be implemented in 500+ ULBs across the country in 15 states and Union Territories. (For details on product features refer to Section-2).

### Implementation Methodology for OBPS

For the offered product, the implementation process can be divided into six major distinctive stages. Each stage has predefined entry and exit criteria, roles & responsibilities to assure objective monitoring and decision making for the overall success of the engagement. The whole implementation lifecycle is typical of 35-40 weeks keeping in mind the entry, and exit criteria defined at the beginning and end of each stage is met within the recommended time.

![](https://lh4.googleusercontent.com/bXkn86M80PRdyRBedsdHGJb7zGsfu1p7-heUEkC2IY7GKXrsSzGJFl7eNQASqhvgmUSRYqWwnHgpaOpYlpL4CPQqSFpsbsJBQ7yCgdAdirQ86UjPC75LmTc2Y5FvMzUsMsjbN7ZO)

Stage Zero-program setup and onboarding is a pre-requisite for the initiative to kick-off and requires setup of the governance model, implementation Team and decision regarding other significant elements of the initiative like funding and procurement process.

Stage One of the initiative requires scoping of the initiative and deciding on the priorities for implementation by the state implementation Team.

In stage three, the state Team will work upon identifying and finding solutions to the significant gaps in the product offered w\.r.t. to the needs of the state.

Configuration and customisation of the product offered in the primary objective of stage four. This involves working on various aspects of state-specific needs and incorporating them into the product suite offered.

In stage four and five, post doing UAT and including all the necessary feedback on the product, the roll-out of the product is done at the state level (Go Live) from a couple of ULBs to pan state coverage. (For details on the implementation plan refer to Section-3).

### Manpower Requirement For Implementation

The whole implementation cycle requires a Team of individuals with specific skill sets to work very closely. The state implementation unit comprises individuals with Program management, business analysis, implementation engineering, software engineering, architecture (DCR Domain) and capacity building skills. Depending upon the phases of implementing the initiative is in, the amount of effort by each participant in the smaller units will vary. (For details on resource sizing and requirements refer to Section-5)

### Budgetary Requirement For Implementation

Based on close deliberations with various stakeholders, it is recommended that the budgetary allocation for the implementation of the initiative should be around 3 crores to 3.8 crores1 for statewide implementation and Operation and Maintenance Cost (per Year )for the initiative will be approximately 1.35 crores to 2.0 crores2. The budget allocated needs to be utilised for human resources requirements primarily. The budgetary allocation is recommended as per the NICSI standards published on <https://www.nicsi.com/> (Check Annexure 1 for NICSI standard rates). The estimation of the budget will increase or decrease based on the rates applicable to the resources required. (For details on budgetary allocation guidelines refer to Section 5).

### Critical Success Factors For Implementation

Implementation of the Online Building Permission System (OBPS) requires meticulous planning and close coordination between various stakeholders at the centre and state level. The success of the initiative is dependent upon many factors like strong Program governance, availability of the trained resource, financial planning, targeted implementation Team onboarding, focus on last-mile capacity building and ensuring necessary support to urban centres. Achievement of all these factors will provide the most effective and efficient roll-out and adoption of the Building Permission System in the state.\
![](https://lh5.googleusercontent.com/574djb2Kb0dHaQqOQ-6flXFkWIKfGDdQGfp_UsrQQkjIg54dQhuXbMRsaWai7VlTNtuLJ8MRadQIfzxtWs9er4lhjC7XxmTY5sMpsq1BnOjrOJzfv1uAXfeO69SdcdTjGppRgIfm)

1 Assuming NICSI standard rate cards and 20% range on the actual estimated cost

2 Assuming NICSI standard rate cards and 20% range on the actual estimated cost.

## Section 2: Online Building Permission System(OBPS) Implementation Methodology

This section provides an overview of the methodology for the state-wide implementation of OBPS. Implementation of OBPS is distributed across six distinct stages. Each stage has predefined entry and exit criteria, roles & responsibilities to assure objective monitoring and decision making for the overall success of the engagement. Details of each stage are defined in this section.

![](https://lh4.googleusercontent.com/bXkn86M80PRdyRBedsdHGJb7zGsfu1p7-heUEkC2IY7GKXrsSzGJFl7eNQASqhvgmUSRYqWwnHgpaOpYlpL4CPQqSFpsbsJBQ7yCgdAdirQ86UjPC75LmTc2Y5FvMzUsMsjbN7ZO)

OBPS implementation program is expected to be completed within approximately 37 weeks with the resource deployment by the State and System Integrator(SI) Team (as defined below). However, it is critical that activities and exit criteria set for each stage are achieved to adhere to this timeline.

### Six Stages of Implementation

### Stage 0 - Program Setup/Onboarding

Set of initial critical activities that are undertaken on receiving a Letter of Enrollment from the state. Successful completion of these activities assures that the program is started with crucial personnel, System Integrator(SI) Teams and funds.

| Stage 0 - Program Setup/ On-Boarding                                                                                                                                            |                                                                                                                                                                                                       |
| ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| ![](https://lh4.googleusercontent.com/eES808o0UfhEYT8Vda9hRBIif1IQKxQf8zPCOO5KG-u9Agee_2EthQkEyJp5uB9KePE6qU9cYvhMw0LpBx5ztKZjwa4rzVskTsQZ3viBl_6qcD-aE86ggRwmEqUTAuKakjO0D1pb) |                                                                                                                                                                                                       |
| Entry Criteria                                                                                                                                                                  | Acceptance Letter sent by State                                                                                                                                                                       |
| Exit Criteria                                                                                                                                                                   | <ul><li>State Program Head/Nodal Officer Appointed</li><li>Identify funding for the program</li><li>Define State-specific procurement process</li><li>System Integrator(SI) Team Onboarding</li></ul> |

### Stage 1 - Program Kick-Off

This stage envisages the in-person interaction of crucial State officials and implementation System Integrator(SI) Teams to kick-start the program. This stage may require multiple interactions/meetings with different interest groups. The principal objective of these interactions is to identify Pilot ULBs, create an active collaboration & Governance approach and agree on a high-level timeline for the engagement.

| Stage 1 - Program kick-off                                                                                                                                                      |                                                                                                                                                                                                                                                                                                                                                                                                   |
| ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| ![](https://lh6.googleusercontent.com/hereP1Jtt6pxlQfCsmR9dGW63q_eRYBrFnl5TPKF2NdlyS-FHjN84JCeV2ghj3x9nBDu6PFAbUc9waAiZmdSpruW7HGg2ntJivNA9fm3XdBJmM4EyfgLxjuf7aqcERow0T7vdNLl) |                                                                                                                                                                                                                                                                                                                                                                                                   |
| Entry Criteria                                                                                                                                                                  | Program setup is complete                                                                                                                                                                                                                                                                                                                                                                         |
| Key Activities                                                                                                                                                                  | <ul><li>Identify & agree on high-level scope and exclusions</li><li>Identify pilot ULBs</li><li>Project kick-off meeting and stakeholders consultation</li><li>Product Walkthroughs</li><li>Define Project Steering Committee structure and Project Governance process</li><li>Define phases of deployment</li><li>Agreement on Deployment Priorities and high-level delivery timelines</li></ul> |
| Exit Criteria                                                                                                                                                                   | <ul><li>Implementation plan agreement with priority applications and broad timelines</li><li>Master data collection kickoff from Pilot ULBs</li><li>Implementation Team formed and appointed</li><li>Cloud Infrastructure procured</li><li>Project Office Space allocated</li><li>Capture State-specific processes</li></ul>                                                                      |

### Stage 2 - Solution Design

During the Solution design stage key state officials and members, who are subject matter experts, are expected to share state by-laws and also help interpret these laws for the System Integrator(SI) Team. This stage baselines the State-specific product features in the Product Configuration report.

| Stage 2 - Solution Design                                                                                                                                                       |                                                                                                                                                                                                                                                                                                                                                                     |
| ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| ![](https://lh3.googleusercontent.com/Jiu0fdnT4jyCBoG_AWwQMvqLr3_MbA6qDuK4drGJgFmOkMzQTkrHAstc0ev2z5DtC0DXevhodgAtoHXfpYUW0dvcEn-jQJTuIzSAk2i2_2DfXCqQhAB0YtUCPnLnjGlDZN3bq-Gl) |                                                                                                                                                                                                                                                                                                                                                                     |
| Entry Criteria                                                                                                                                                                  | State by-laws and scope available to Implementation Team                                                                                                                                                                                                                                                                                                            |
| Key Activities                                                                                                                                                                  | <ul><li>Templatization of DCR Rules</li><li>Validation of Templatization</li><li>Pre-UAT workshop to define product configuration</li><li>Initiate collection of master data from pilot ULBs</li><li>Solutioning approach for identified gaps</li><li>Optional: Define uniform by-laws across ULBs. May require a Business Process Re- engineering effort</li></ul> |
| Exit Criteria                                                                                                                                                                   | <ul><li>By-laws available in a required format and reviewed by state Team</li><li>Product Configuration Report Sign Off</li><li>Solution agreement for required state-specific customisations</li></ul>                                                                                                                                                             |

### Stage 3 - Configuration & Customization

Configuration & customisation stage, spread across 12 weeks, envisages configuration of the product as per the baselined Product Configuration report and identified state-specific customisations. Active involvement of domain experts from the state Team is required in this stage to validate the implementation of state by-laws.

| Stage 3 – Configuration & Customization                                                                                                                                         |                                                                                                                                                       |
| ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------- |
| ![](https://lh3.googleusercontent.com/TvaD07Mtd0DDXg4MS2sdPOQASIzhfQdmkMu-5MjLvEGfKochtAcu8alVWMmpXYiSxGZ99BqWWeKDGZOFwAzUeHTPwRUHC1HOx6qzOsT1Z1VXiEmQ1hTQGW-0oOkiV1FBK4DqGSHF) |                                                                                                                                                       |
| Entry Criteria                                                                                                                                                                  | <ul><li>Product Configuration Report has been Signed Off by the State</li><li>Customisation and solution approach agreement with State Team</li></ul> |

|                |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       |
| -------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Key Activities | <ul><li>Setting up development environments</li><li>Customisation & configuration of DCR Rules</li><li>Customisation of BPA Workflow</li><li>Customisation of fee calculation</li><li>Development/customisation of reports and dashboards</li><li>Development/Integration of portal</li><li>Third-Party Integrations (NOC, Payment gateway, Digital signature)</li><li>Validation of DCR Rules</li><li>Updation of user manuals and other key documents</li><li>Preparation & execution of Test Cases</li><li>Setup support & maintenance processes & tools</li></ul> |
| Exit Criteria  | Configured/Customized product that is fit for use by the State                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        |

### Stage 4 - UAT & Go Live

During this stage, the active involvement of Pilot ULB officials is expected for thorough testing of the configured product. Training of the key ULB officials will also be undertaken during this stage, along with the promotion of the solution. The establishment of the State support Team and required processes are initiated in this stage.

| Stage 4 – UAT & Go Live                                                                                                                                                         |                                                                                                                                                                                                                                                                                                                                                                                             |
| ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| ![](https://lh3.googleusercontent.com/hBXE9LCqrAADnqbXsyChORoTztRkti3aCMzLvyqfGo7-29T9BPz7y9zy25YNCdSvLXCJL-LGg_Ifehy5QECZ5UG0tziUSLGLDvKkw_s26UruxhAfk5djuS1hbWOXDbea7U0jSkjd) |                                                                                                                                                                                                                                                                                                                                                                                             |
| Entry Criteria                                                                                                                                                                  | <ul><li>Configured/Customized product ready to be deployed</li><li>Pilot ULBs available for UAT & Training</li></ul>                                                                                                                                                                                                                                                                        |
| Key Activities                                                                                                                                                                  | <ul><li>UAT Env Setup</li><li>UAT Testing</li><li>Issues/bug resolution</li><li>UAT Sign off from Pilot ULBs</li><li>Setting up the Production environment</li><li>Setting up Support Center & processes (Help Desk)</li><li>Training (Architects, Users, trainer)</li><li>Training the Support Resources</li><li>Marketing & promotion activities</li><li>Go Live & launch event</li></ul> |
| Exit Criteria                                                                                                                                                                   | UAT Sign-off & Go Live for Pilot ULBs                                                                                                                                                                                                                                                                                                                                                       |

### Stage 5 – Rollout

On successful rollout in the Pilot ULBs, the solution will be rolled out to the rest of the ULBs in batches. Guidance and support from the State Team will be required to create the rollout plans and assure the necessary infrastructure for training and deployment is available at each ULB.

{% hint style="info" %}
Note: The rollout phase needs to be detailed out for iterative activities of onboarding ULBs in batches.
{% endhint %}

| Stage 5 – Rollout                                                                                                                                                               |                                                                                                                                                                                                     |
| ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| ![](https://lh4.googleusercontent.com/rJpCjp7tME3mjzkYchrl5bkwH53Z9PhLxzYeEfB3_JsJI4x0vHkEjUNxEMJBy7w4H6mfRJbuRHRCxVs2VCUjurDKMyrf7VuWk1sb5I2wyj8SCBfnDedgRXuMkGSWfQPiy6XiVJOX) |                                                                                                                                                                                                     |
| Entry Criteria                                                                                                                                                                  | Product/solution has been configured as per the baselined fitment study report, and the same has been tested by Key state members                                                                   |
| Key Activities                                                                                                                                                                  | <ul><li>ULB configurations</li><li>Logistics planning for training</li><li>Training the Architects/Users at the district level</li><li>Roll Out - All Locations</li><li>Stabilise product</li></ul> |
| Exit Criteria                                                                                                                                                                   | Statewide Rollout in batches (of approximately 30 ULBs each)                                                                                                                                        |

## Section 3: Roles and Responsibilities – OBPS Cell, NUS Team & System Integrator(SI)Team

This section outlines the activities involved in each stage of the implementation along with the responsibility and accountability of critical stakeholders - State, NUS Team and Implementation Team onboard.

OBPS Cell: OBPS Cell is the government-appointed body chaired by the Principal Secretary/Secretary, Urban Development Department with members from the Town and Country Planning Organization, Urban Development Department etc.

NUS Team: NUS Team is the National Program Management Unit established in Delhi which will provide all necessary support to the state concerning the implementation, Program Designing etc.

System Integrator (SI)Team: SI Team will be responsible for the rollout of the initiative in the state, providing all end to end support to the state w\.r.t. The implementation of the products in the ULBs.

Execute - One who owns the accountability to complete the activity

Consult - One who may initiate, guide and in the process, handhold the execution of the activity

| Task/Activity                                                              | NUS Team | OBPS Cell | SI Team |
| -------------------------------------------------------------------------- | -------- | --------- | ------- |
| Stage 0 - Program Setup/ On-Boarding                                       |          |           |         |
| Appoint State Program Head/Nodal Officer                                   | Consult  | Execute   |         |
| Identify funding for the program                                           | Consult  | Execute   |         |
| Define State-specific procurement process                                  | Consult  | Execute   |         |
| System Integrator(SI) Team Onboarding                                      | Consult  | Execute   |         |
| Provide the state-specific resource and infrastructure requirements        | Execute  | Consult   |         |
| Stage 1 - Program kick-off                                                 |          |           |         |
| Identify & agree on high-level scope and exclusions                        | Consult  | Consult   | Execute |
| Identify Pilot ULBs                                                        |          | Execute   | Consult |
| Project kick-off meeting and stakeholders consultation                     | Consult  | Consult   | Execute |
| Product Walkthroughs                                                       |          | Consult   | Execute |
| Define Project Steering Committee structure and Project Governance process |          | Execute   | Consult |

|                                                                                                                                                                                                            |   |         |         |
| ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | - | ------- | ------- |
| <p>Identify Key Team Members from State/Client End for</p><ul><li>DCR Plan Scrutiny</li><li>BPA Workflow Process and Standards</li><li>Infra requirements procurement</li><li>Project Management</li></ul> |   | Execute | Execute |
| Agreement on Deployment Priorities and high-level delivery timelines                                                                                                                                       |   | Execute | Execute |
| Appoint Data collection Team and arrange for data collection asks for Pilot ULBs                                                                                                                           |   | Execute | Consult |
| Implementation of Team formation and appointment                                                                                                                                                           |   | Execute | Consult |
| Cloud Infrastructure procurement                                                                                                                                                                           |   | Execute | Consult |
| Project Office Space allocation                                                                                                                                                                            |   | Execute | Consult |
| Capture State-specific processes                                                                                                                                                                           |   | Consult | Execute |
| <p>Set-up Project Management processes<br></p><ul><li>Communication</li><li>Escalations & Risk management</li><li>Status reporting</li></ul>                                                               |   | Execute | Execute |
| Identify the Team Members for the Project                                                                                                                                                                  |   | Execute | Consult |
| Attend the Kick-Off Meeting                                                                                                                                                                                |   | Execute | Consult |
| <p>Depute Full-Time Team Members for<br></p><ul><li>DCR Plan Scrutiny</li><li>BPA Workflow Process and Standards</li><li>Infra requirements procurement</li><li>Project Management</li></ul>               |   | Execute | Consult |
| Provide inputs for the Detailed Scope and Requirements                                                                                                                                                     |   | Execute | Consult |
| Initiate the Procurement Process for the Infra                                                                                                                                                             |   | Execute | Consult |
| Initiate System Integrator(SI) Team procurement                                                                                                                                                            |   | Execute | Consult |
| Initiate Program for Capacity Building                                                                                                                                                                     |   | Execute | Consult |
| Initiate master data collection from pilot ULBs                                                                                                                                                            |   | Execute | Consult |
| Sign Off Project Charter                                                                                                                                                                                   |   | Execute | Consult |

| Stage 2 - Solution Design                                                                                                                                                                                                                                                                                                                                                                       |   |                                 |         |
| ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | - | ------------------------------- | ------- |
| Product Walkthroughs with subject matter experts (Urban Town Planners & Architects) and State implementation Team                                                                                                                                                                                                                                                                               |   | Consult                         | Execute |
| <p>Walkthrough on state by-laws, eDCR and product process flows.<br></p><ol><li>Review DCRs captured in the template</li><li>Define OBPS feature implementation across phases/ULBs.</li><li>Provide process study questionnaires to identify product deviations</li><li>Define Artefacts to be collected during the study</li><li>Product documentation</li><li>Master Data templates</li></ol> |   | Execute (State bye-laws & EDCR) | Execute |
| Capture State-specific Product configuration requirements (if any) based on product walkthrough demos and discussions for Pilot ULBs                                                                                                                                                                                                                                                            |   | Consult                         | Execute |
| Coordinate and Organize Pre UAT Workshop with relevant stakeholders of identified Pilot ULBs                                                                                                                                                                                                                                                                                                    |   | Execute                         | Execute |
| Preparation of Product Configuration Report                                                                                                                                                                                                                                                                                                                                                     |   | Consult                         | Execute |
| Capture state Bylaws into DCR template                                                                                                                                                                                                                                                                                                                                                          |   | Execute                         | Consult |
| Provide Test data (drawings to be uploaded)                                                                                                                                                                                                                                                                                                                                                     |   | Execute                         | Consult |
| Attend Product Demo and Offer required inputs                                                                                                                                                                                                                                                                                                                                                   |   | Execute                         | Consult |
| Validation of DCR Rules Templates                                                                                                                                                                                                                                                                                                                                                               |   | Execute                         | Consult |
| Participate in Pre UAT workshop and provide inputs for the Product configuration                                                                                                                                                                                                                                                                                                                |   | Execute                         | Consult |
| Product Configuration Report Sign Off                                                                                                                                                                                                                                                                                                                                                           |   | Execute                         | Consult |

| Stage 3 – Configuration & Customization                                      |   |         |         |
| ---------------------------------------------------------------------------- | - | ------- | ------- |
| Setting up development & UAT environments                                    |   | Consult | Execute |
| Customization & configuration of DCR Rules                                   |   | Consult | Execute |
| Customisation of BPA Workflow                                                |   | Consult | Execute |
| Development of reports and dashboards                                        |   | Consult | Execute |
| Development/Integration of portal                                            |   | Consult | Execute |
| Third-Party Integrations (NOC, Payment gateway, Digital signature)           |   | Consult | Execute |
| Validation of DCR Rules                                                      |   | Execute | Consult |
| Preparation & execution of Test Cases                                        |   | Consult | Execute |
| Setup support & maintenance processes & tools                                |   | Consult | Execute |
| Provide clarification and guidance on the interpretation of state Bylaws     |   | Execute | Consult |
| Test configured product and provide feedback                                 |   | Execute | Consult |
| Provide support in integrating Third-Party State services/departments        |   | Execute | Consult |
| Test product features and provides feedback                                  |   | Execute | Consult |
| Support System Integrator(SI) Team in integration with Third-party solutions |   | Execute | Consult |

| Stage 4 – UAT & Go Live                                                                                                                          |   |         |         |
| ------------------------------------------------------------------------------------------------------------------------------------------------ | - | ------- | ------- |
| Readiness Checklist                                                                                                                              |   | Consult | Execute |
| UAT guidelines                                                                                                                                   |   | Consult | Execute |
| Pilot checklist                                                                                                                                  |   | Consult | Execute |
| Marketing and public outreach strategies                                                                                                         |   | Consult | Execute |
| Provide Training for Pilot ULBs (Architects, Users & trainers)                                                                                   |   | Consult | Execute |
| Provide User manuals and help documents                                                                                                          |   | Consult | Execute |
| <p>Getting Product Ready for UAT<br></p><p>Infra configurations and UAT deployment Master Data Finalization</p><p>Employee Data Finalization</p> |   | Consult | Execute |
| Setting up support processes                                                                                                                     |   | Consult | Execute |
| Master Data uploads                                                                                                                              |   | Consult | Execute |
| Legacy data (if applicable) capture                                                                                                              |   | Consult | Execute |
| UAT Support                                                                                                                                      |   | Consult | Execute |
| Preparation/update User Manuals to make it relevant for State                                                                                    |   | Consult | Execute |
| Making the Pilot ULBs live                                                                                                                       |   | Consult | Execute |
| Testing and signoff                                                                                                                              |   | Execute | Consult |
| Identify and share issues & help analyse issues/defects                                                                                          |   | Execute | Consult |
| Deployment of Support Resources                                                                                                                  |   | Execute | Consult |
| Provision of Training Facility                                                                                                                   |   | Execute | Consult |
| Setting up of Support Center/Help Desk                                                                                                           |   | Execute | Consult |
| Communicate with NOC Departments                                                                                                                 |   | Execute | Consult |
| Readiness assessment                                                                                                                             |   | Execute | Consult |
| Coordinate with Pilot ULBs to ensure public outreach                                                                                             |   | Execute | Consult |
| Ensure the announcement of the Pilot launch                                                                                                      |   | Execute | Consult |
| Setting up a help desk to handhold ULBs undergoing Pilot                                                                                         |   | Execute | Consult |
| Setting up a review process to review the health of the Pilot launch for 2-3 weeks                                                               |   | Execute | Consult |

| Stage 5: Rollout                                   |   |         |         |
| -------------------------------------------------- | - | ------- | ------- |
| Training the Architects (District Level)           |   | Consult | Execute |
| Training the State/Client Users (District Level)   |   | Consult | Execute |
| Stabilisation Period Support with On Field Support |   | Consult | Execute |
| Statewide Rollout                                  |   | Execute | Execute |
| Operations and Support                             |   | Execute | Execute |
| Product Support                                    |   | Execute | Execute |
| Provision of Training Facility at Districts        |   | Execute | Consult |
| Program Management of Training                     |   | Execute | Consult |
| Program Management of Client/User Infra            |   | Execute | Consult |
| Program Management of Rollout                      |   | Execute | Consult |

## Section 4- Resource, effort estimation and Budget Requirements for the Program

#### Implementation effort and Budget requirements of the program(Stage 1 to Stage 5)

| Implementation Effort/Cost Summary (Stage 1 to Stage 5) (In Man-Months) |                                                                                             |                       |                   |
| ----------------------------------------------------------------------- | ------------------------------------------------------------------------------------------- | --------------------- | ----------------- |
|                                                                         | Type of Resources                                                                           | Effort(in Man-Months) | Total Cost(in Cr) |
| Program Management                                                      | <ol><li>Project Director</li><li>Program Manager</li><li>Project Manager</li></ol>          | 18                    | 0.668             |
| Configuration and Customization                                         | <ol><li>Business Analyst</li><li>Cloud Engineer</li><li>Software</li><li>Engineer</li></ol> | 63                    | 1.658             |
| UAT and Go Live support                                                 | <ol><li>Support Engineer</li><li>IEC Consultant</li></ol>                                   | 20                    | 0.36              |
| Capacity Building                                                       | <ol><li>Consultant</li></ol>                                                                | 3                     | 0.108             |
| Help Desk                                                               | <ol><li>Helpdesk Support</li></ol>                                                          | 15                    | 0.09              |
| District Level Support                                                  | <ol><li>Business Analyst</li><li>Support Engineer</li><li>Consultant</li></ol>              | 23                    | 0.533             |
| Total                                                                   |                                                                                             | 142                   | 3.417             |

#### Implementation Budget requirements of the program

| Operations and Maintenance Cost Summary per year(in Cr) |                                    |                              |
| ------------------------------------------------------- | ---------------------------------- | ---------------------------- |
|                                                         | Type of Resources                  | Total Budget Required(in Cr) |
| Program Management                                      | Project Manager                    | 0.432                        |
| Application Support                                     | Business Analyst/ Support Engineer | 0.84                         |
| Help Desk                                               | Helpdesk Support                   | 0.144                        |
| Hosting Infrastructure                                  |                                    | 0.28                         |
| Total                                                   |                                    | 1.69                         |

The summary of the budgeting is as per the NICSI rates(Please refer to annexure-1) and assuming a 20% range.

| One time Cost for Statewide Implementation (Stage 1- Stage 5) | 3.0 Cr – 3.8 Cr  |
| ------------------------------------------------------------- | ---------------- |
| Recurring Cost (YoY)-(Operating and Maintenance Cost)         | 1.35 Cr – 2.0 Cr |

{% hint style="info" %}
Note: Overall Budget Summary (in INR) is as per NICSI rates
{% endhint %}

#### Resource requirements for the OBPS cell required to be formed by the state

| Resource Name                          | No. Of Resources |
| -------------------------------------- | ---------------- |
| Project Sponsor                        | 1                |
| Plan Process Expert                    | 2                |
| Nodal Officer                          | 1                |
| Development Control Rules (DCR) Expert | 2                |

{% hint style="info" %}
Note: Designation mentioned above are as per designations known driving OBPS implementation at the state level as explained below
{% endhint %}

Project Sponsor: Is the Head of the OBPS Cell who will drive the project from the State Side

Plan Process Expert: The two resources that will provide the BPA application process and workflow. Validate the UAT in compliance with the expected outcome.

Development Control Rules Experts: they should have the domain skills on the drawings and plan along with the DCR rules of the State. They would provide the templatization of the DCR Rules, validate the same once configured in the Application and approve.

Nodal Officer: He would play the organise role who will provide all logistics support and scheduling of activities related to the project, Rollout and training of both Engineers and ULB officials across the State.