> For the complete documentation index, see [llms.txt](https://docs.digit.org/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.digit.org/local-governance/v2.8/products/modules/property-tax/pt-user-manual.md).

# PT User Manual

An illustrative guide to using the property tax module

## **Introduction to PT**

The Property Tax (PT) module offers the citizens and governance bodies a convenient and transparent means of processing property taxes. Local governing bodies identify the applicable tax slabs for different types of properties. The PT module assesses properties, calculates tax amount, processes tax payment and generates tax collection reports.

## Key Features

The PT module enables citizens to pay property taxes online. It facilitates the governing bodies process property tax payments.

## User roles

Refer to the table below to understand the different user roles and the scope of action linked to each role. The applicable user roles and action items can vary from one State to another. DIGIT customizes the workflows to suit the requirements defined at the State level.

| User Role              | Scope of Action                                                                                                                                                                                            | Role Description                                                                                                                           |
| ---------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------ |
| Citizen                | <p>Add Property</p><p>Search Property</p><p>Edit Property</p><p>Assess Property</p><p>Re-Assess Property</p><p>Pay Property Tax</p><p>Transfer Property Ownership</p><p>Download Receipts/Applications</p> | Individuals and Community groups                                                                                                           |
| Counter Employee (CE)  | <p>Add Property</p><p>Search Property</p><p>Edit Property</p><p>Assess Property</p><p>Re-Assess Property</p><p>Pay Property Tax</p><p>Transfer Property Ownership</p><p>Download Receipts/Applications</p> | Counter employees who assist citizens register new property details, transfer ownership of property, pay property tax on their behalf      |
| Document Verifier (DV) | <p>Verify and forward</p><p>Send Back</p><p>Edit Application</p>                                                                                                                                           | Employees responsible for verifying the supporting documents submitted by citizens for a new property or transfer of ownership of property |
| Field Inspector (FI)   | <p>Verify and forward</p><p>Send Back</p><p>Reject</p><p>Edit</p>                                                                                                                                          | Employees who go on to the field (i.e. location of property) and physically verifies the information provided by the applicant is correct  |
| Approver               | <p>Approve</p><p>Send Back</p><p>Reject</p><p>Cancel</p>                                                                                                                                                   | An employee who has the final authority to approve or reject the property registration                                                     |

## **Using PT**

This section guides you through the details of using the PT module for each role. Click on the relevant role below to learn more about how to use the PT system.

1. [Citizens](/local-governance/v2.8/products/modules/property-tax/pt-user-manual/citizen-user-manual.md)
2. [Counter Employee (CE)](/local-governance/v2.8/products/modules/property-tax/pt-user-manual/citizen-user-manual.md#citizens-and-ce)
3. [Document Verifier (DV)](/local-governance/v2.8/products/modules/property-tax/pt-user-manual/employee-user-manual.md#document-verifier-dv)
4. [Field Inspector (FI)](/local-governance/v2.8/products/modules/property-tax/pt-user-manual/employee-user-manual.md#field-inspector-fi)
5. [Approver](/local-governance/v2.8/products/modules/property-tax/pt-user-manual/employee-user-manual.md#approver)

> [![Creative Commons License](https://i.creativecommons.org/l/by/4.0/80x15.png)](http://creativecommons.org/licenses/by/4.0/)*All content on this page by* [*eGov Foundation* ](https://egov.org.in/)*is licensed under a* [*Creative Commons Attribution 4.0 International License*](http://creativecommons.org/licenses/by/4.0/)*.*


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