# TL User Manual

The Trade License (TL) module offers the citizens and governance bodies a convenient and transparent means of processing trade licenses. Trade license is the permission issued by the local governing bodies to carry on specified business or trading activity within the authorized area. It is a mandatory document required to run a business or commercial activity of any type.

## Key Features

The TL module enables citizens to apply for trade licenses or renew existing licenses online. It facilitates the governing bodies to validate and approve the license applications.

## User Roles

| User Role                  | Scope of Action                                                                                                                                                                                         | Role Description                                                                                                                                                                             |
| -------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Citizen**                | <p>Apply for Trade License</p><p>Pay for license</p><p>Track status of the license application</p><p>Download payment receipts</p>                                                                      | Individuals and business entities                                                                                                                                                            |
| **Counter Employee (CE)**  | <p>Apply for a Trade License</p><p>Complete the Payment for Trade License</p><p>Keep a track of the status of the Trade License</p><p>Download/Print payment receipts, applications, TL certificate</p> | Counter employees who assist citizens and file new trade license applications or renewal applications on their behalf                                                                        |
| **Document Verifier (DV)** | <p>Verify and forward</p><p>Send Back</p><p>Edit</p>                                                                                                                                                    | Employees responsible for verifying the supporting documents submitted by citizens for new trade license or renewal of existing licenses                                                     |
| **Field Inspector (FI)**   | <p>Verify and forward</p><p>Send Back</p><p>Reject</p><p>Edit</p>                                                                                                                                       | Employees who go on to the field (i.e. location of trade) and physically verifies the information provided by the applicant is correct, checks safety precaution followed by the trade owner |
| **Approver**               | <p>Approve</p><p>Send Back</p><p>Reject</p><p>Cancel TL</p>                                                                                                                                             | The employee who has the final authority to approve or reject the application                                                                                                                |

## **Using TL**

This section guides you through the details of using the TL module for each role. Click on the relevant role below to learn more about how to use the TL system.

1. [Citizens](https://docs.digit.org/local-governance/v2.8/products/modules/trade-license-tl/tl-user-manual/citizen-user-manual)
2. [Counter Employee (CE)](https://docs.digit.org/local-governance/v2.8/products/modules/trade-license-tl/tl-user-manual/employee-user-manual)
3. [Document Verifier (DV)](https://docs.digit.org/local-governance/v2.8/products/modules/trade-license-tl/employee-user-manual#document-verifier-dv)
4. [Field Inspector (FI)](https://docs.digit.org/local-governance/v2.8/products/modules/trade-license-tl/employee-user-manual#field-inspector-fi)
5. [Approver](https://docs.digit.org/local-governance/v2.8/products/modules/trade-license-tl/employee-user-manual#approver)

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