# TL Citizen User Manual
## **Citizens and CE**
Citizens represent individuals, communities, or business entities who are the system end-users. The TL module allows business owners to apply for a trade license online or even apply for renewal of an existing license.
The citizen can also approach the Counter Employee (CE) to submit new TL applications or raise renewal requests for existing licenses.
**The Citizen or CE role can -**
* [Apply for new TL](#apply-for-new-tl)
* [Renew trade license](#renew-trade-license)
* [View application status and pay](#view-application-status-and-pay)
### **Apply For New TL**
Citizens or CE can apply for a new trade license through the DIGIT web portal or the DIGIT mobile app. To apply for a new TL click on the **Trade License** card available in the **Citizen Services** section of the DIGIT home page.
Enter your **Mobile Number**, **Name**, and **City** details. Click on the **Continue** button.
Enter the **OTP** received on the given mobile number. Click on **Continue**. The system validates the details and allows the user to log in to the system with the registered mobile number.
Enter your registered mobile number and the OTP received on the mobile to log in. Click on **Continue with Whatsapp** button to register your service request using the WhatsApp channel.
Click on the **Continue** button.
Click on **Apply for Trade License.**
The initial application screen displays the list of documents that have to be submitted for trade license registration. Scroll through the list and make sure the required documents are scanned and ready for submission online.
Enter the **Trade Name**. Click on the **Next** button.
Click on the **Yes** or **No** option to indicate the **Structure Type** of the trading premises. **Yes** to indicate the trade will run on an immovable structure. And, **No** to indicate the trade will run on a movable structure.
Select **Pucca** or **Kutcha** option to indicate the **Building Type**. The **Building Type** option appears if the selected **Structure Type** in the previous screen is **Immovable**. In the case of **Movable** structures, the system displays the **Structure Sub Type** as **Vehicle Type**. Select **Hand Driven Vehicle** or **Motor-Driven Vehicle** option depending on the trading plans.
Enter the **Trade Commencement Date**. This date indicates the inception or starting date of the trade.
Select the **Trade Category** as either **Goods** or **Services** in the **Trade Units** screen. Next, select the appropriate **Trade Type** and **Trade Sub Type** from the available drop-down list. Click on **Add More Trade Units** button to append multiple trading units.
Select **Yes** or **No** to indicate if you have any trade accessories.
If **Yes**, select the applicable **Accessory** from the drop-down list. Enter the **Count** for the selected **Accessory** to provide details on the number of accessories required. The system auto-populates the applicable **UOM**, if any, for the selected accessory. Enter the **UOM value**. Click on **Add More Trade Accessories** button to append multiple accessories.
Enable the **Location** Finder to allow GPS to track the current location. Or, move the pin to the location manually. Alternatively, you can also enter the location in the Search bar.
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The **Pincode** field gets auto-populated if the location is selected on the map. Else, enter the **Pincode** of the location details manually. Click on **Skip and Continue** in case you are unable to provide the Pincode details.
**City** and **Locality/Mohalla** fields are auto-populated once the **Pincode** is entered. Else, select the **City** and applicable **Locality/Mohalla** from the drop-down list.
Enter the **Street Name** and **Door No.** details.
Provide a **Landmark** to locate the trading premise.
Select either the **Single Owner** or **Multiple Owners** option to indicate the type of ownership in the **Ownership Details** screen.
Enter the **Owner Name**. Select the applicable **Gender** and enter the owner’s **Mobile Number**.
Enter the **Owner’s Address**. Check the **Same as Trade Address** box if the owner’s address and trading address are the same. This will auto-populate the trading address provided earlier.
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Upload the documents as required.
Validate the information entered in the application summary screen. Click on **Change** to modify the information if required. Click on **Submit** button once the filled-in details are found correct and complete.
The system generates a unique application reference number. Click on **Download Acknowledgement Form** to download and print the acknowledgement.
### **Renew Trade License**
Citizens can renew their existing trade applications on the DIGIT portal. CE can also apply for TL renewal on behalf of the citizens. To renew TL navigate to the home page and then click on the **Trade License** option. Click on **My Applications**. Click on the **Renew Trade License** option to view the license details for renewal.
The system will display the license details. Click on the **Renew** button to apply for renewal.
If there are any changes in the trade details, click on the **Change** button adjacent to the fields before submitting for renewal.
Click on the **Submit** button once all changes are done and reviewed.
The Trade License is submitted for renewal.
### **View Application Status & Pay**
My Applications option allows applicants to view their applications and track their status.
Click on **My Applications**.
The screen displays all the applications tagged to the registered mobile number. Click on the **View Details** button to view the application details. In case the application is pending payment click on **View Details & Pay** button to make the payment.
The **Application Timeline** displays the current status and completed actions on the selected application. If the application status shows **Pending for Payment**, click on the **View Details** and then the **Pay** button to initiate payment.
Click on **Pay** redirects the citizen to the internet banking page and make the payment.
Click on **Print Receipt** to download the receipt. The citizen can also click on the home page to go back to the home page.
> [](http://creativecommons.org/licenses/by/4.0/)*All content on this page by* [*eGov Foundation* ](https://egov.org.in/)*is licensed under a* [*Creative Commons Attribution 4.0 International License*](http://creativecommons.org/licenses/by/4.0/)*.*
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