Search Consumer

Overview

The search screen is used to filter the list of consumers based on selected criteria. This is the common search screen for all the transactions such as -

1. Collect payments

2. Download bills and receipts

3. Update consumer information

Search Parameters

The consumer can be searched on the following parameters -

1. Owner Mobile Number - Allows search of consumer records that match the entered mobile number.

   • OLD Mobile Number

   • NEW Mobile Number

   • The user is able to search only when he/she enters the full mobile number. A partial mobile number search is not allowed.

2. Name of Consumer - Allows search of consumer records that match consumer names with the input text.

   • OLD Name

   • New Name

   • Name search can be done with a partial name also.

3. Old Connection id - Allows search of consumer records that matches the old Connection id entered in the search bar.

4. New Connection id - Allows search of consumer records that matches the New Connection id entered in the search bar.

Search Result

The search result set contains the below information -

1. Sub-Heading - Subheading text changes dynamically with the type of search carried out.

   • Following consumers match search criteria with

     • Phone Number as +91 - 7731045306

     • Name as ABCxyZ

2. New Connection ID

3. Old Connection ID

4. Consumer’s Name

5. Phone Number

6. Address - Combination of Door Number, street number, Ward (if applicable)

7. Clicking on the View Consumer Details button redirects the user to the HH Details screen.