> For the complete documentation index, see [llms.txt](https://docs.digit.org/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.digit.org/public-finance/v2.3/exemplar/mgramseva/features/sms-notifications.md).

# SMS Notifications

Various SMS notifications are sent to different users on different actions. Below is a consolidated list of all SMS notifications required.

| Event Type                           | Target user Type | Message                                                                                                                                                                                 | Comments                                                                                                                                                                                 |
| ------------------------------------ | ---------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| On boarding - Creation login details | EMP/GP Users     | Dear \<user>, You've been invited to mGramSeva Application of Punjab. Please login using \<Link>. Username: \<Phone Number> Password: \<Password>                                       |                                                                                                                                                                                          |
| On boarding - First time login OTP   | EMP/GP Users     | OTP for resetting password on mGramSeva is \<OTP>                                                                                                                                       |                                                                                                                                                                                          |
| Forgot Password OTP                  | EMP/GP Users     | OTP for resetting password on mGramSeva is \<OTP>                                                                                                                                       |                                                                                                                                                                                          |
| Demand (Bulk)                        | EMP/GP Users     | Dear \<user>, Demand for Billing Cycle \<Cycle> has been generated for \<GPWSC>. Kindly plan for collection of water charges for this period. \<Link>                                   | 1st of each month                                                                                                                                                                        |
| Pending Collection Reminder          | EMP/GP Users     | Dear \<user>, Rs. \<Amount> is pending collections against water charges at \<GPWSC> as of \<Date>. Click \<Link> to see more details                                                   | fortnight                                                                                                                                                                                |
| On Collection Day                    | EMP/GP Users     | Dear \<user>, Rs. \<Amount> has been collected today \<Date> against water charges from \<number> consumers in Cash for \<GPWSC>.                                                       |                                                                                                                                                                                          |
| On Collection Day                    | EMP/GP Users     | Dear \<user>, Rs. \<Amount> has been collected today \<Date> against water charges from \<number> consumers Online for \<GPWSC>.                                                        |                                                                                                                                                                                          |
| New Calendar Month                   | EMP/GP Users     | Dear \<user>, Rs. \<Amount> has been collected in \<previous month> against water charges & Rs. \<Amount> has been spent as expenditure for \<GPWSC>. Click \<link> to see more details |                                                                                                                                                                                          |
| Fortnight                            | EMP/GP Users     | Please enter new expenditure bills online for \<GPWSC>. Click \<link> to make an expense entry now                                                                                      |                                                                                                                                                                                          |
| Alternate Fortnight                  | EMP/GP Users     | Expenditure bills for \<GPWSC> are awaiting payment confirmation. Please click \<link> and mark them as paid, if paid already                                                           |                                                                                                                                                                                          |
| Demand (Bulk) - (NM & M)             | Consumer         | Dear \<user>, water bill for \<cycle> has been generated for consumer id \<new consumer id> for Rs. \<Amount>. Click \<link> to download latest bill.                                   | Dear \<user>, water bill for \<cycle> has been generated for consumer id \<new consumer id> for Rs. \<Amount>. Click \<link> to download latest bill. Please make payment to your GPWSC. |
| Demand (Bulk) - (NM & M)             | Consumer         | Dear \<user>, pending amount for water charges for consumer id \<new consumer id> is Rs. \<Amount>. Click \<link> to pay online.                                                        |                                                                                                                                                                                          |
| Bill Paid                            | Consumer         | Dear \<user>, Rs. \<Amount> has been paid for water charges for consumer id \<new consumer id>. Pending Amount is Rs. \<Amount>. Click \<link> to download receipt                      |                                                                                                                                                                                          |
| Feedback Collection                  | Consumer         | Dear \<user>, Thank you for paying water charges. Please take this short survey and help us know more about water supply at \<GPWSC>                                                    |                                                                                                                                                                                          |
|                                      |                  |                                                                                                                                                                                         |                                                                                                                                                                                          |
| Whatspp Message - Bill share         | Consumer         | x                                                                                                                                                                                       |                                                                                                                                                                                          |
| Whatsapp Message - Bill Payment      | Consumer         | Dear \<user>, Rs. \<Amount> has been paid for water charges for consumer id \<new consumer id>. Pending Amount is Rs. \<Amount>. Click \<link> to download receipt                      |                                                                                                                                                                                          |

> [![Creative Commons License](https://i.creativecommons.org/l/by/4.0/80x15.png)*​*](http://creativecommons.org/licenses/by/4.0/)*All content on this page by* [*eGov Foundation*](https://egov.org.in/) *is licensed under a* [*Creative Commons Attribution 4.0 International License*](http://creativecommons.org/licenses/by/4.0/)*.*


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.digit.org/public-finance/v2.3/exemplar/mgramseva/features/sms-notifications.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
