Delivering frictionless and timely payments under the MUKTA Scheme
MUKTASoft is an exemplar built on the Works platform. MUKTASoft aims to improve the overall scheme efficiency of MUKTA by identifying & providing equal job opportunities to the urban poor, constructing environment-friendly projects, developing local communities and slums & planning better in the upcoming years.
Click the link below to explore the application features, configuration details and user guides.
In Odisha, a lack of reliable and timely fiscal data led to delayed payments under an Urban Employment Scheme.
The integration facilitates the electronic exchange of fiscal and service data. The outcome is evident in enhanced trust and reliability in data exchange processes.
The IFMS-iFIX integration streamlines financial operations by enabling Smart Contracting and Smart Payments, offering significant benefits:
Timely Payouts
Facilitates quick and accurate payments to Wage Seekers and Community-Based Organizations (CBOs), ensuring no delays in disbursing funds.
Functional Services for Citizens
Ensures that essential services are maintained without disruption, contributing to improved citizen satisfaction and governance.
Better Fund Management
Implements Just-in-Time Payments, allowing the Finance Department to optimize cash flow, reduce idle funds, and ensure resources are available when needed.
This integration bridges the gap between financial planning and execution, making payments more transparent, efficient, and aligned with service delivery goals.
Delayed payments to CBOs and wage seekers were a key scheme implementation challenge. Beneficiaries faced lengthy wait times, with a baseline study across two pilot urban local bodies (ULBs) finding that over 50% of completed tasks were not processed for payment, and the rest encountered delays exceeding one month. Wage seekers come from low-income households, and such delays undermine the scheme’s welfare objectives.
Such delays arise largely from cumbersome, paper-based compliances, billing, and verification processes. Every step – from attendance tracking and bill submission to verification, approvals, and payment instructions – relied on manual processes. This increases the administrative burden on local government personnel, who are often already overburdened. These long-drawn processes also resulted in underutilisation of sanctioned funding, with funds parked idle in banks and limited transparency.
Objective: Launched in April 2020 by HUDD Odisha
The scheme aims to generate sustainable livelihoods for the urban poor, while creating and maintaining climate-resilient community assets, nurturing inclusive and equitable urban development.
Community-Centric Implementation: Bottom-up scheme design ensures community participation in identifying and prioritising public works.
MUKTA empowers Community-Based Organisations (CBOs) as project contractors, driving recruitment and execution and fostering community-rooted initiatives.
Beneficiaries: Wage seekers, transgenders and women from Self-Help Groups are key recipients of the scheme’s benefits.
