The iFIX platform has demonstrated its transformative potential through multiple reference applications designed to address critical challenges in public finance management (PFM). These applications, or exemplars, enhance fiscal management capabilities by providing real-time visibility and resolving inefficiencies in project-related financial processes.
In Punjab - the mGramSeva exemplar streamlines the information exchange across multiple agencies, fostering improved coordination and efficiency.
Odisha - faced significant challenges in implementing schemes, particularly delayed payments to Community-Based Organizations (CBOs) and wage seekers. The delays primarily stemmed from labour-intensive, paper-based compliance, billing, and verification processes. MUKTASoft, an iFIX-based exemplar, aims to digitize and streamline the end-to-end process, enhancing efficiency, transparency, and timely payments.
These exemplars showcase the versatility and impact of the iFIX platform in transforming public finance management for improved governance and service delivery.
Delivering frictionless and timely payments under the MUKTA Scheme
MUKTASoft is an exemplar built on the Works platform. MUKTASoft aims to improve the overall scheme efficiency of MUKTA by identifying & providing equal job opportunities to the urban poor, constructing environment-friendly projects, developing local communities and slums & planning better in the upcoming years.
Click the link below to explore the application features, configuration details and user guides.
In Odisha, a lack of reliable and timely fiscal data led to delayed payments under an Urban Employment Scheme.
The integration facilitates the electronic exchange of fiscal and service data. The outcome is evident in enhanced trust and reliability in data exchange processes.
The IFMS-iFIX integration streamlines financial operations by enabling Smart Contracting and Smart Payments, offering significant benefits:
Timely Payouts
Facilitates quick and accurate payments to Wage Seekers and Community-Based Organizations (CBOs), ensuring no delays in disbursing funds.
Functional Services for Citizens
Ensures that essential services are maintained without disruption, contributing to improved citizen satisfaction and governance.
Better Fund Management
Implements Just-in-Time Payments, allowing the Finance Department to optimize cash flow, reduce idle funds, and ensure resources are available when needed.
This integration bridges the gap between financial planning and execution, making payments more transparent, efficient, and aligned with service delivery goals.
Delayed payments to CBOs and wage seekers were a key scheme implementation challenge. Beneficiaries faced lengthy wait times, with a baseline study across two pilot urban local bodies (ULBs) finding that over 50% of completed tasks were not processed for payment, and the rest encountered delays exceeding one month. Wage seekers come from low-income households, and such delays undermine the scheme’s welfare objectives.
Such delays arise largely from cumbersome, paper-based compliances, billing, and verification processes. Every step – from attendance tracking and bill submission to verification, approvals, and payment instructions – relied on manual processes. This increases the administrative burden on local government personnel, who are often already overburdened. These long-drawn processes also resulted in underutilisation of sanctioned funding, with funds parked idle in banks and limited transparency.
Objective: Launched in April 2020 by HUDD Odisha
The scheme aims to generate sustainable livelihoods for the urban poor, while creating and maintaining climate-resilient community assets, nurturing inclusive and equitable urban development.
Community-Centric Implementation: Bottom-up scheme design ensures community participation in identifying and prioritising public works.
MUKTA empowers Community-Based Organisations (CBOs) as project contractors, driving recruitment and execution and fostering community-rooted initiatives.
Beneficiaries: Wage seekers, transgenders and women from Self-Help Groups are key recipients of the scheme’s benefits.
Multiple reference applications built on the iFIX platform demonstrate its potential capabilities. These applications or exemplars facilitate the resolution of issues related to fiscal management of projects and enable real-time, fiscal visibility across the projects. The iFIX exemplar is currently being rolled out in Punjab to streamline the exchange of information between multiple agencies.
mGramSeva - A mobile-based application that will enable gram panchayat bodies and collection agents to collect & manage revenue and expenditure.
iFIX Adapter - Transforms the Demand, Receipt, Bill and Payment information entered in mGramSeva into anonymized and standardized fiscal events. These are then posted on the iFIX Platform.
iFIX Platform - stores micro-level fiscal data and provides secure standard APIs for source systems to post and query fiscal data in raw and aggregated form.
iFIX Dashboard - provides a dashboard for the department to have a real-time view of the fiscal sustainability of various projects.
The mGramSeva exemplar launched in Punjab is a mobile app designed for the gram panchayat water committee to collect and manage revenue and expenditure. The app is meant for members of the water management committee and collection agents. The collection agents can add consumers (or households), and generate bills and receipt acknowledgements.
Click the link below to explore the application features, configuration details and user guides.
The current exemplar has been developed in collaboration with the Punjab State Government - Department of Water Supply and Sanitation (DWSS).
DWSS has developed more than 8500 water projects across Punjab. After the construction of these projects, the operations and maintenance of these are done by the GPWSC (Gram Panchayat Water Scheme Committee) consisting of members from the local bodies. For the projects that are handed over, GPWSCs are responsible for setting up the water charges, collecting the water charges from the households and managing the expenditure (O&M) for the project.
Due to various reasons, if a GPWSC is unable to fiscally manage the project - the asset deteriorates, water supply to the household is adversely impacted and vendors are unpaid - arrears pile up. For example, the electricity bill which is 75% of the O&M expenses is unpaid. Eventually, these arrears are presented to the State Finance Department for clearance.
mGramSeva helps digitise revenue and expense records of gram panchayat bodies.
Digital book-keeping
Maintain all receipt and expense records in digital format for all GPWSC as well as DWSS schemes
Easy consumer and vendor account generation and updation
Accountability and Transparency
Handover of records from one to another Sarpanch easy and transparent
Dashboards to give easy and effective visualization of all data of schemes to all stakeholders
Helps in better planning and efficient fund management, leading to better services
Information sharing about GPWSCs’ performance with citizens helps build trust and confidence
Payment Modes
Online payment through multiple options - Netbanking, Credit/Debit Card, Mobile Wallets, cash
Alerts and Notifications
Digital bill and receipt on registered mobile numbers on WhatsApp and SMS
Active SMS alerts and reminders
Consumer rating water quality
Citizens rate water quality, supply and overall service satisfaction in villages/wards
Easy to identify problems and improve water services
Easy to use and environmentally friendly
Simple mobile app - saves time
