Key themes and deliverables

Roadmap Overview

Commitment and transparency are deeply ingrained values defining our product development approach. We are constantly developing new capabilities to facilitate the digital transformation of our cities. Take a glimpse into our DIGIT Roadmap to learn more about our upcoming tools and features.
Widen Urban Mission Impact
Product feature enhancements and concentrated focus on increasing adoption
Champion Societal Missions
New products to address the sanitation issues facing urban areas and public finance management solutions
Promote Usability and Accessibility
Create integrated user experience with a key focus on flexibility, accessibility, quality of service; Optimized user experience
Enhance Platform Capabilities
Adopt improvements on the platforms that will address some key issues like privacy, security as well as adding new capabilities like GIS
Drive Product Research and Innovation
Identify high-impact research and product innovation areas through validation, understanding the domain, and processes involved

Quarter 2 - July to September 2021

Property Tax -
  • Simplified Push Payments BBPS, demand base system - Internalize BBPS integration in the product and enable out of box implementation to increase citizen-led payment
  • Implementing registry principles in PT - Identify and plug the gaps in the current PT registry
  • Data uploader using excel files - User interface to allow the upload of legacy data excel files to upload legacy data in the product
Public Grievances & Redressal (PGR) -
  • Multi-selection of complaints & bulk action - Employees can select multiple complaints and perform actions (like allocation) in a couple of steps
mCollect -
  • Collection extension for other services like PT, TL - Enable collection of the core taxes through the mCollect interface
  • Whatsapp POC - WhatsApp as a channel for citizens to request desludging
  • OCR POC - Use Optical character recognition to get test result info by taking a photograph instead of manually entering the figures
  • Scheduling - Manage schedule for the desludging vehicles on a daily basis
Standardization and Simplification -
  • Standardization of Master Data, Configurations, Taxonomies for ease of deployment
Knowledge assets, Tools, Documentation -
  • Self-help demo setup - product videos to assist users with key module workflows
  • Product Training material - help links and how-to articles

Quarter 3 - October to December 2021

Property Tax -
  • Capital rules-based assessments supporting the product
  • Amalgamation of property / Bifurcation of property - feature enhancement to manage amalgamation or division of a property use cases
  • Third-party integration with national or local initiatives - Expand capabilities to allow complaints lodged via National Initiatives (Like Swachta) to be routed to DIGIT's PGR for action
mCollect -
  • POS integration - Out of box app to integrate with POS machines on the field
Finance -
  • TP collection reconciliation - Third-party collection reconciliation framework
  • Vehicle tracking - Track the desludging vehicles that are servicing the requests from citizens
  • Integration with IoT devices - Integrating IoT devices to track performance and assess standards at FSTP plant
  • FSTP performance tracking - Building capability for the treatment operators to track the performance of various treatment plants
Adoption -
  • Rollout dashboards
  • Automating infra uptime and tracking incidences via a dashboard
  • Bots - CSV to system data transfer
  • Bots - email id
  • National dashboard - POC
  • Mobile app
  • Findability/access to multiple channels -
    • Product packaging

Quarter 4 - January to March 2022

Release Date: 01/03/2022
Beta date:
GA date:
Property Tax -
  • Explore PT integration with other departments like stamps and registration - the key objective is to increase the coverage of the property tax base of the ULB and also identify the revenue leakage points in the ULB
  • Abstraction to business models - Abstracting the core components of various business models across containment/transport/treatment/reuse so that any state can use the platform
  • Marketplace - Having a marketplace model that connects desludging operators with citizens and manages the entire logistics chain
  • Open dashboards/data (for researchers) - Creating a one-stop solution for accessing key data points in the FSM space
Adoption and Enhancements -
  • BBPS integration - BBPs has multiple modes of payment - cash, transfer cheques, and electronic modes
  • Offline to online driven adoption (QR codes, redesign of receipts, etc) - critical in providing awareness of onboarding on the digital medium and a key catalyst for boosting online adoption
  • Pair with Whatsapp portal - Provide an alternative channel for the citizen to avail services, eliminating the dependency on other traditional channels
  • IVRS integration - Interactive Voice Response, a phone call based channel for availing services like Grievance Redressal
  • CSC integration - Inclusion of CSC/ Sewa Kendras as a channel for providing DIGIT services to Citizens
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