> For the complete documentation index, see [llms.txt](https://docs.digit.org/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.digit.org/sandbox/specifications/user-manual/complaints-user-manual/citizen-user/login-as-citizen-user.md).

# Login As Citizen User

To log in as a citizen user -

1. Click on the second item on the Guide panel on the right side of the screen - **How do I access the citizen and employee portals?** 

<figure><img src="https://383170073-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLTNzsJMDGVoewNjC1V95%2Fuploads%2FzrGCXp8UAtgI36xyeJPm%2FEFE1286B-9B78-4712-80A2-0D43FC0B56AD.jpeg?alt=media&amp;token=d114e05f-7eba-4729-827e-1a0f31b58639" alt=""><figcaption></figcaption></figure>

2. Click on the **Citizen Portal** link. The portal opens in a new tab.

<figure><img src="https://383170073-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLTNzsJMDGVoewNjC1V95%2Fuploads%2F4H4i3ygGd3PrvhcdsLgX%2F84F3A7E6-BF85-4789-8D54-5DD2D441B70F.jpeg?alt=media&amp;token=da488f0a-9f49-4805-986e-314efadaca24" alt=""><figcaption></figcaption></figure>

3. Enter your **Mobile Number.** Click on **Next.** <mark style="color:red;">Note that currently only India mobile numbers (+91) are supported in the citizen portal.</mark>

<figure><img src="https://383170073-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLTNzsJMDGVoewNjC1V95%2Fuploads%2FcjD3iIiIyXTPdledk0k2%2F4FDF6839-F1C6-476A-A450-7287529BC607.jpeg?alt=media&amp;token=4d960c58-59f9-41b3-9428-cfc27adcebf9" alt=""><figcaption></figcaption></figure>

4. Enter a **User Name.** Click on **Next.**

<figure><img src="https://383170073-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLTNzsJMDGVoewNjC1V95%2Fuploads%2FYA9aZnT6taAlSebjZfbQ%2FDF1639C8-01E2-459F-8F2D-DF1385FB7217.jpeg?alt=media&amp;token=fd1801ea-d7ea-4323-a05b-645b85c93c0d" alt=""><figcaption></figcaption></figure>

5. Enter the **OTP** received on the given mobile number. Click on **Next.** You are now logged in.

<figure><img src="https://383170073-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLTNzsJMDGVoewNjC1V95%2Fuploads%2F7fu7t1XWhfGVQPJpfutL%2Fbd1ce882-1130-4070-be0d-60ca4caac7eb.jpg?alt=media&amp;token=ccc61192-b8bf-4e28-8b59-22fb2d381c49" alt=""><figcaption></figcaption></figure>

6. Enter your location in the Search bar and click to find the location. Select the given **City**. Click on **Continue**.


---

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