> For the complete documentation index, see [llms.txt](https://docs.digit.org/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.digit.org/sandbox/specifications/user-manual/complaints-user-manual/employee-user/assign-reject-complaint.md).
# Assign/Reject Complaint
{% hint style="info" %}
**Roles who can perform this action: Superuser, Admin, Complaints-Admin, Assigner.**
**Complaint Status for action: Pending for Assignment**
{% endhint %}
1. [View complaints](#view-complaints) to find the list of complaints. Click on the applicable complaint number to open the complaint.
2. Scroll down to view the complaint details. Click on Take Action. Select Assign Complaint to assign the complaint for further processing.
3. Select the **Employee Name** for assigning the work on the complaint. Add any **Comments** if required. Use the **Choose File** option to upload any supporting documents in context to the complaint. Click on **Assign**.
4. Complaints can be rejected if the assigning officer finds some discrepancy or errors in the filed complaint. Enter any **Comments** in the box and click on the **Choose File** button to upload supporting documents in context, if required. Click on **Reject**.
---
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