File Complaints

Roles who can perform this: Superuser/Admin/Complaints-Admin/Employee

  1. Click on Complaints >> New Complaint on the left panel.

  1. Enter the Complainant Details - Citizen Mobile No. and Citizen Name. Select the applicable Complaint Type and Complaint Subtype in the Complaint Details section.

  1. Enter the Pincode, City, Locality/Mohalla and Landmark details in the Complaint Location segment. Enter any Additional Details in the box to provide specific information.

  1. Click on File Complaint to submit the complaint.

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