> For the complete documentation index, see [llms.txt](https://docs.digit.org/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.digit.org/sandbox/specifications/user-manual/complaints-user-manual/employee-user/file-complaints.md).

# File Complaints

{% hint style="info" %}
**Roles who can perform this: Superuser/Admin/Complaints-Admin/Employee**
{% endhint %}

1. Click on **Complaints >> New Complaint** on the left panel.

<figure><img src="https://383170073-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLTNzsJMDGVoewNjC1V95%2Fuploads%2FTS05G1J5AgRQDDLr3nUd%2F61747BF8-CA66-423C-8313-6165D990100A.jpeg?alt=media&amp;token=95887f3a-5ec4-45c1-9513-286387734525" alt=""><figcaption></figcaption></figure>

2. Enter the **Complainant Details** - **Citizen Mobile No.** and **Citizen Name**. Select the applicable **Complaint Type** and **Complaint Subtype** in the **Complaint Details** section.&#x20;

<figure><img src="https://383170073-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLTNzsJMDGVoewNjC1V95%2Fuploads%2FKObTcxcqmcoFvrvWBFyP%2F02B37F1E-3C7D-4F7E-BBF2-4893097F9AA3.jpeg?alt=media&amp;token=155d95c1-4929-4523-ad26-e049784d96d6" alt=""><figcaption></figcaption></figure>

3. Enter the **Pincode**, **City**, **Locality/Mohalla** and **Landmark** details in the **Complaint Location** segment. Enter any **Additional Details** in the box to provide specific information.&#x20;

<figure><img src="https://383170073-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLTNzsJMDGVoewNjC1V95%2Fuploads%2FJzN5czqBtCZrlcwcJxT7%2F81281C35-E683-4F98-99B3-12E4E30B9318.jpeg?alt=media&amp;token=62e6a465-18c9-4a9a-b452-0c4b1fe1836c" alt=""><figcaption></figcaption></figure>

4. Click on **File Complaint** to submit the complaint.


---

# Agent Instructions
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## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.digit.org/sandbox/specifications/user-manual/complaints-user-manual/employee-user/file-complaints.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
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