The current version provides the following features:
Define pricing for desludging services based on the property type, sub-type and volume, and categories where services are free/subsidised.
Interface for citizens to request for desludging services and track service delivery.
Interface for urban local bodies (ULBs) to record service requests received via multiple channels, and track service delivery.
Interface for Faecal Sludge Treatment Plant (FSTP) operators to record the entry of vehicles against service requests.
Interface for FSTP operators to record the entry of vehicles without service requests.
Collect feedback from citizens on the completion of service delivery.
Define and monitor against SLAs.
Assignment of requests to transportation vendors.
Interface for transport vendors to manage requests and track the status of requests.
Assignment of vehicles and drivers to service requests.
Calculate service fees based on the defined pricing and the number of trips.
Define the minimum amount payable at the ULB level while requesting for services.
Collect part payments in advance and the rest as balance.
Interface for citizens to make payments via a payment gateway.
Interface for ULBs to collect and record payments.
Generate receipts.
Send notifications via SMS.
Send in-app notifications.
Dashboards at the state and ULB levels.
- View KPIs (Total requests, trends in requests, SLAs, and capacity utilisation of FSTPs, and vendor performance).
- Filters (Time, ULB)
Reports
The following masters are also maintained as part of the product:
Vehicle master
Driver master
Vendor master
Treatment plant master