Key themes and deliverables

Roadmap Overview

Commitment and transparency are deeply ingrained values defining our product development approach. We are constantly developing new capabilities to facilitate the digital transformation of our cities. Take a glimpse into our DIGIT Roadmap to learn more about our upcoming tools and features.
Deepen the Impact of Urban Missions
Product feature enhancements and concentrated focus on increasing adoption
Champion New Societal Missions
New products to address the sanitation issues facing urban areas and public finance management solutions
Improve Usability and Accessibility
Create integrated user experience with a key focus on flexibility, accessibility, quality of service; Optimized user experience
Enhance Platform Capabilities
Adopt improvements on the platforms that will address some key issues like privacy, security as well as adding new capabilities like GIS
Drive Product Research and Innovation
Identify high-impact research and product innovation areas through validation, understanding the domain, and processes involved

Quarter 1 - April to June 2021

Release Date: 01/06/2021
Beta date:
GA date:
Property Tax -
    Open dashboards for citizens - Public dashboards with tax defaulter's info, documents required to avail services, open payments and more
    Standardized reports - Out of box report and dashboard for the product as a partner enablement initiative
    Receipt cancellation - Upgrade the UI and UX for the remaining use cases to provide uniform UX to the citizens and employees across all products.
    Arrear breakup
    UX revamp - interface changes designed to enhance usability and performance
    Pending dues
    Historical or past data about the property
Online Building Plan Approval System (OBPAS) -
    eDCR productization to enable conversion from dxf to pdf - redrawing the required diagrams from the composite input Plan with endpoints referred for taking a measurement and displaying the actual measured value in a different color
Public Grievances & Redressal (PGR) -
    Reap benefit integration
mCollect -
    Standardized reports - Out of box report and dashboard for the product
Finance -
    Receipt Changes. Multi-bank, SL wise recording - Allow multiple bank mapping to a business service
Adoption & Enhancements
    Auto escalation on breach of SLA
    Standardization (ontologies/localization/workflow)
    PII audit across all products
    Identify gaps in privacy across roles and use cases
    Kibana dashboards for products
    Intuitive UI elements for added ease and convenience

Quarter 2 - July to September 2021

Release Date: 01/06/2021
Beta date:
GA date:
Property Tax -
    Simplified Push Payments BBPS, demand base system - Internalize BBPS integration in the product and enable out of box implementation to increase citizen-led payment
    Implementing registry principles in PT - Identify and plug the gaps in the current PT registry
    Data uploader using excel files - User interface to allow the upload of legacy data excel files to upload legacy data in the product
Public Grievances & Redressal (PGR) -
    Multi-selection of complaints & bulk action - Employees can select multiple complaints and perform actions (like allocation) in a couple of steps
mCollect -
    Collection extension for other services like PT, TL - Enable collection of the core taxes through the mCollect interface
    Whatsapp POC - WhatsApp as a channel for citizens to request desludging
    OCR POC - Use Optical character recognition to get test result info by taking a photograph instead of manually entering the figures
    Scheduling - Manage schedule for the desludging vehicles on a daily basis
Standardization and Simplification -
    Standardization of Master Data, Configurations, Taxonomies for ease of deployment
Knowledge assets, Tools, Documentation -
    Self-help demo setup - product videos to assist users with key module workflows
    Product Training material - help links and how-to articles

Quarter 3 - October to December 2021

Release Date: 01/12/2021
Beta date:
GA date:
Property Tax -
    Capital rules-based assessments supporting the product
    Amalgamation of property / Bifurcation of property - feature enhancement to manage amalgamation or division of a property use cases
    Third-party integration with national or local initiatives - Expand capabilities to allow complaints lodged via National Initiatives (Like Swachta) to be routed to DIGIT's PGR for action
mCollect -
    POS integration - Out of box app to integrate with POS machines on the field
Finance -
    TP collection reconciliation - Third-party collection reconciliation framework
    Vehicle tracking - Track the desludging vehicles that are servicing the requests from citizens
    Integration with IoT devices - Integrating IoT devices to track performance and assess standards at FSTP plant
    FSTP performance tracking - Building capability for the treatment operators to track the performance of various treatment plants
Adoption -
    Rollout dashboards
    Automating infra uptime and tracking incidences via a dashboard
    Bots - CSV to system data transfer
    Bots - email id
    National dashboard - POC
    Mobile app
    Findability/access to multiple channels -
      Product packaging

Quarter 4 - January to March 2022

Release Date: 01/03/2022
Beta date:
GA date:
Property Tax -
    Explore PT integration with other departments like stamps and registration - the key objective is to increase the coverage of the property tax base of the ULB and also identify the revenue leakage points in the ULB
    Abstraction to business models - Abstracting the core components of various business models across containment/transport/treatment/reuse so that any state can use the platform
    Marketplace - Having a market place model for emptying & transport to connect desludging operators with citizens
    Open dashboards/data (for researchers) - Creating a one-stop solution for accessing key data points in the FSM space
Adoption and Enhancements -
    BBPS integration - BBPs has multiple modes of payment - cash, transfer cheques, and electronic modes
    Offline to online driven adoption (QR codes, redesign of receipts, etc) - critical in providing awareness of onboarding on the digital medium and a key catalyst for boosting online adoption
    Pair with Whatsapp portal - Provide an alternative channel for the citizen to avail services, eliminating the dependency on other traditional channels
    IVRS integration - Interactive Voice Response, a phone call based channel for availing services like Grievance Redressal
    CSC integration - Inclusion of CSC/ Sewa Kendras as a channel for providing DIGIT services to Citizens
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