Various SMS notifications are sent to different users on different actions. Below is a consolidated list of all SMS notifications required.
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Event Type
Target user Type
Message
Comments
On boarding - Creation login details
EMP/GP Users
Dear <user>, You've been invited to mGramSeva Application of Punjab. Please login using <Link>. Username: <Phone Number> Password: <Password>
On boarding - First time login OTP
EMP/GP Users
OTP for resetting password on mGramSeva is <OTP>
Forgot Password OTP
EMP/GP Users
OTP for resetting password on mGramSeva is <OTP>
Demand (Bulk)
EMP/GP Users
Dear <user>, Demand for Billing Cycle <Cycle> has been generated for <GPWSC>. Kindly plan for collection of water charges for this period. <Link>
1st of each month
Pending Collection Reminder
EMP/GP Users
Dear <user>, Rs. <Amount> is pending collections against water charges at <GPWSC> as of <Date>. Click <Link> to see more details
fortnight
On Collection Day
EMP/GP Users
Dear <user>, Rs. <Amount> has been collected today <Date> against water charges from <number> consumers in Cash for <GPWSC>.
On Collection Day
EMP/GP Users
Dear <user>, Rs. <Amount> has been collected today <Date> against water charges from <number> consumers Online for <GPWSC>.
New Calendar Month
EMP/GP Users
Dear <user>, Rs. <Amount> has been collected in <previous month> against water charges & Rs. <Amount> has been spent as expenditure for <GPWSC>. Click <link> to see more details
Fortnight
EMP/GP Users
Please enter new expenditure bills online for <GPWSC>. Click <link> to make an expense entry now
Alternate Fortnight
EMP/GP Users
Expenditure bills for <GPWSC> are awaiting payment confirmation. Please click <link> and mark them as paid, if paid already
Demand (Bulk) - (NM & M)
Consumer
Dear <user>, water bill for <cycle> has been generated for consumer id <new consumer id> for Rs. <Amount>. Click <link> to download latest bill.
Dear <user>, water bill for <cycle> has been generated for consumer id <new consumer id> for Rs. <Amount>. Click <link> to download latest bill. Please make payment to your GPWSC.
Demand (Bulk) - (NM & M)
Consumer
Dear <user>, pending amount for water charges for consumer id <new consumer id> is Rs. <Amount>. Click <link> to pay online.
Bill Paid
Consumer
Dear <user>, Rs. <Amount> has been paid for water charges for consumer id <new consumer id>. Pending Amount is Rs. <Amount>. Click <link> to download receipt
Feedback Collection
Consumer
Dear <user>, Thank you for paying water charges. Please take this short survey and help us know more about water supply at <GPWSC>
Whatspp Message - Bill share
Consumer
x
Whatsapp Message - Bill Payment
Consumer
Dear <user>, Rs. <Amount> has been paid for water charges for consumer id <new consumer id>. Pending Amount is Rs. <Amount>. Click <link> to download receipt