The Fire NoC provides a digital interface to apply for pre-construction (provisional) and post-construction (new) NoC, pay NoC fees, track the status of the application, generate payment receipts, NoC certificates, multilevel workflow as well as generate reports for collection, employee performance etc. It can be used by stakeholders like a citizen, employee (document verifier, field inspectors, approver, ULB administrators) to accomplish specific tasks.
The high-level feature set based on the user type is listed below.
| User Type | Features |
|---|---|
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Citizens
Apply for Pre-construction and Post-construction NoC
Submit required documents online
Track application status
View applicable fees and calculation breakup details
Pay online and offline through multiple channels
Download payment receipt and an application confirmation form
Download QR code-enabled No Objection Certificate/ Rejection Certificate
Counter Employee
Apply for Pre-construction and Post-construction NoC on behalf of citizens
View calculation breakup details
Apply Ad-hoc rebate/penalty
Collect NoC fees
Generate and print payment receipt/ application confirmation form
Download and print multiple copies - employee and citizen copy
Search and download QR code-enabled No Objection Certificate/ Rejection Certificate
Document Verifier
Verify attached documents
Forward or reject applications
Send back application for clarification
Refer applications for an opinion to other employees
Provide comments or remarks
Field Inspector
Verify and inspect the details given in NoC forms physically
Forward or reject applications
Send back applications for clarification
Refer applications for an opinion to other employees
Provide comments or remarks
Upload inspection reports and photos if required
Approver
Approve or Reject Application
Send back application for clarification
Refer applications for an opinion to other employees
Provide comments or remarks
Access collection reports and employee performance reports
ULB Admin
Access collection reports and employee performance reports