This section provides a structured and comprehensive technical overview of DIGIT HCM. It is divided into three main segments:

1. Functional Specifications – Detailed documentation of core modules, including campaign type setup, inventory management, beneficiary data handling, boundary hierarchies, system user roles, and more

2. Role Action Mapping – Defines the permissions and actions available to each system role—from system administrators to registrars, supervisors, warehouse managers, and programme managers—ensuring clarity, security, and accountability

3. Building Blocks & Services – Highlights the modular architecture of HCM, emphasising reusable, configurable building blocks—such as registries and service modules—that support adaptability, scalability, and seamless interoperability across campaigns and systems

About Public Health

The DIGIT Public Health platform is an open-source, modular, and configurable digital public infrastructure that enables governments and partners to enhance health service delivery, campaign execution, and data-driven governance.

It enables governments and partners to efficiently plan, manage, and monitor health campaigns such as immunisation, Neglected Tropical Diseases (NTD) control, and nutrition drives.

With household-level planning and equitable coverage tracking, it ensures no population is left behind. Program managers can quickly configure and launch customised campaigns using the Console, while real-time dashboards offer live insights into campaign coverage, stock availability, and workforce performance, supporting timely, data-driven decisions. The platform allows multiple campaigns to be run simultaneously on a single infrastructure, reducing duplication, lowering costs, and simplifying training.

Vision Statement - Helping countries achieve Health SDGs by building digital public goods that strengthen public health

Explore Public Health

Contact Us

Introducing HCM - Demo Video

Watch the video below to find out how Health Campaign Management meets the above goals and more:

Features & Workflows Walkthrough Video

Overview

Allows users to select their preferred language for the app UI. It enables users to easily switch between the languages, which enhances the user experience.

• Select the preferred language between Portuguese, French, and English.

Overview

Log in to the HCM app with your user ID and password.

Steps

Overview

After a user logs into the HCM app, the project selection screen displays all the projects assigned to the user. This will be displayed only when a user is assigned to multiple projects.

Steps

To access the dashboard, open your browser and enter the URL [ ]. Log in with your credentials and click on submit.

After logging in, you will land on a page listing all campaign dashboards. This page also includes About and FAQ sections, and a link for downloading custom Excel reports.

To view a specific campaign's dashboard, click on the campaign name.

Service Design

Service Interactions

Overview

The ICCD (Integrated Cross Campaign Dashboard) system serves as a pivotal technology infrastructure that facilitates real-time data visualisation and command operations. It integrates various data sources to provide a holistic view of ongoing projects, enhancing decision-making and operational efficiency. The system is particularly beneficial for managing complex projects across different jurisdictions, enabling seamless information sharing and collaboration among stakeholders. Its dashboard rendering capability allows users to access specific project details aligned with their roles, thereby streamlining access control and reducing information overload.

These are standard features that can be used as-is across any campaign, depending on the requirement, with minimal configurations, and can be shared with other products/services as well.

Click on the links below to learn more:

Multi-round campaigns for health initiatives entail registering beneficiaries once, followed by interventions delivered in successive rounds at predefined intervals. Click on the link below to learn more:

Browse the Public Health Roadmap below:

The dashboard is divided into several tabs based on campaign modules: Registration & Delivery, Inventory, Complaints, and Supervision.

• Registration & Delivery module: Displays indicators related to registration, including coverage metrics and charts for households, population, and service delivery.

• Complaints module: Shows the status of various complaints, types, resolution times, and details of each complaint.

• Inventory module: Provides insights into stock status across all warehouses and predicts stock-out scenarios.

Overview

After logging into the application, the user lands on the home screen of the HCM app, which displays the 'Help' button on the top right.

Steps

Overview

The hamburger button opens a list of actions on the user's screen. The top displays the user name and contact number, followed by other options such as the home button, language select, edit profile, projects, and logout.

Steps

Here are the articles in this section:

Campaign Type Setup

Campaign Setup

Inventory

Boundary Hierarchy

Beneficiary

Boundary Data

System User

The DIGIT HCM provides a ready-to-use Dashboard that enables campaign supervisors to view real-time indicators, such as coverage, empowering them to make informed, data-driven decisions.

Key Features

• Download charts in PDF or JPG format.

• Share charts via WhatsApp or email.

• A diverse range of charts and graphs for visualising key metrics.

• Drill-down functionality for detailed data examination.

• Multi-language support.

• Geographic boundary-based heat maps.

• View data across multiple campaigns via a single dashboard.

• Geo-coordinate map to view delivery data at the household level.

• Restrict data access based on user hierarchy.

• Tab navigation across modules.

• Predictive charts to forecast campaign extensions and stock availability.

• Custom Excel reports for in-depth analysis.

• Filter and sort tables.

• View data for custom date ranges or specific campaign cycles.

User Roles

The dashboard data is tailored according to the user's hierarchical boundary, ensuring access is aligned with their operational scope. For instance, a national supervisor can oversee campaign operations nationwide, while a district supervisor can solely access data within their designated district, without visibility into other districts.

The DIGIT Health Campaign Management (HCM) app is designed to support registrars, frontline workers, and supervisors in delivering health campaigns efficiently. It’s simple, offline-ready, and packed with features that guide users, reduce errors, and provide real-time support.

📋 Registration & Data Management

• Add new households and individuals

• Search and update existing records

• Reuse beneficiary data for future campaigns

💉 Service Delivery

• Record healthcare services delivered during single-round campaigns

• Auto-calculate required resources based on pre-set rules

📦 Stock Management

• Record stock received, issued, returned, damaged, or lost

• Auto-reconcile available stock in the warehouse

• View all stock transactions and counts offline

🛠️ Complaint Management

• Log complaints directly in the app (even offline)

• Search, sort, and filter complaints using defined parameters

🧾 Supervision & Monitoring

• Use custom checklists for supervision activities

• Track campaign progress using a daily work progress bar

• Record GPS locations with offline support

🌐 Additional Capabilities

• Multi-language interface

• In-app notifications to remind users of pending tasks

• Web portal for user and access management

🗓️ Attendance tracking

• Record attendance once or twice for campaign-related staff or training events

• Operates offline and preserves data integrity

💰Payments workflow

• Review and approve attendance registers

• Musters are generated and collated by boundary/event

• Payment reports are exportable in Excel or PDF formats

Overview

Users can file a complaint using the HCM app. There are a few assumptions:

• Not all complaints will be logged using the complaints module. Users may prefer raising complaints on WhatsApp groups/calls, and may not be registered in the system.

• Complaints are most likely to be logged by users on behalf of other users (Most common use case: Supervisors raising complaints on behalf of users).

User Roles

Overview

Users are redirected to this screen once they click on the Forgot Password button in the language selection screen.

Steps

• Click on the Forgot Password button on the login page to reset your password.

• The request is sent to the administrator to reset the password. Click on Ok to proceed.

The Campaign Types categorise the two principal approaches to running health campaigns:

• Single Round Campaigns

• Multi-Round Campaigns

This categorisation highlights the structure and workflow of the campaigns, which can be a one-off activity or a structured, multi-phased operation with repeated delivery cycles. The user manual helps administrators configure processes, resource schedules, beneficiary management, and app behaviours accordingly.

Steps

The Supervisor and Helpdesk user can:

• View and track complaints

• File a new complaint

• Resolve a complaint

• Reject a complaint

• Assign to other roles

Click on the Take Action button. This opens a pop-up displaying all possible actions that the user can take that include:

• Assign Complaint

• Reject Complaint

• Resolve Complaint

Assign Complaint

Re-route the complaint to the assigned role or department if further handling is needed.

• Select the employee to Assign to. Enter any Comments for clarity on the required action for the assigned employee. Click on the Assign button.

Reject Complaint

Close the complaint with a reason if invalid.

Resolve Complaint

• Click Resolve.

• Provide brief resolution notes explaining how the issue was addressed.

• Submit the form.

• The complaint status updates to RESOLVED and is moved out of the general queue.

The support features enhance user satisfaction, promote ease of use, and contribute to the app's overall effectiveness in facilitating seamless interactions and data management

Click on the links below to learn more:

• Language Selection

• Login

• Forgot Password

Steps

1. Click on the Transit Post option to proceed with the flow.

1. Select the type of transit post from the given drop-down list. This list is configured in the system and contains multiple transit options like parks, bus stops, etc.

2. Enter the name of the post.

3. The screen displays the total number of deliveries and the number of deliveries completed by the user on that day.

1. Click on the Scan Resource button to scan the resources. Scanning the product QR code saves the details of the product in the system.

1. Click on the Submit button to add the resource details. Proceed to scan a new QR code to enter new resource details. In case you are not able to scan the resource, enter the details manually.

2. This screen contains all the details related to the vaccine, resources to be delivered and resources in hand. Click on the Record Delivery button to save the delivery details.

3. Click on the Close Delivery button to record the delivery of all resources linked to the transit post as completed.

1. The Delivery Successful acknowledgement message appears on the screen.

Steps

Scan the resource code to track the resources delivered:

1. Package utilised to parse the barcode: https://pub.dev/packages/gs1_barcode_parser.

2. Package utilised to QR code scanner:

3. GS1 - standards :

4. Package utilised for barcode scanning-

Overview

The Sync action allows users to sync the data that is recorded in the system so that it reaches the server and the data is secured.

Steps

• Click on the Sync Data button on the home screen to initiate a manual sync process.

• The data synced pop-up appears once the sync is complete. Click on the Close button to navigate to the home screen.

• In case of any sync error, a pop-up stating Sync Failed is displayed on the screen.

• Click on the Retry button to retry syncing the data.

• Click on the Close button to navigate back to the home screen.

Overview

The Seasonal Malaria Chemoprevention (SMC) Dashboard is a digital tool designed to provide real-time visibility into the planning, execution, and monitoring of SMC campaigns. It consolidates data from the field, such as drug distribution progress, household coverage, and campaign timelines, into interactive visualisations that allow supervisors and decision-makers to track performance at various administrative levels. By offering access to coverage statistics, geographic distribution maps, and operational indicators, the dashboard helps identify gaps, address bottlenecks, and ensure that high-risk populations, particularly children under five, are reached effectively.

Existing Capabilities

• Download charts in PDF or JPG format.

• Share charts via WhatsApp or email.

• A diverse range of charts and graphs for visualising key metrics.

• Drill-down functionality for detailed data examination.

New Capabilities

• Side-by-side bar chart visualisation for more than 2 variables

• Venn diagram for inter-cycle analysis

• Filter data by cycles

User Roles

The dashboard data is customised based on the user's hierarchical level, ensuring access is aligned with their specific operational scope. For example, a national supervisor has oversight of the entire campaign at the national level, while a provincial supervisor has access to data within their assigned province, and a district supervisor has access to data within their assigned district, with no visibility into other districts.

Overview

A checklist is a tool that enables supervisors to monitor certain activities and record observations according to a defined set of questions.

• Allows users to observe the tasks and fill out checklists.

• View all the submitted responses for the checklists.

User Roles

Steps

• Click on the My Checklists option to view and perform random or scheduled inspections and record observations of the inspection activity.

• Click on the Fill Checklist button to fill in the checklist against the date and the administrative area.

• Click on the View Submitted Checklists to see the checklists submitted by the supervisor.

Overview

The Transit Post mode enables front-line workers to record vaccination or intervention data in dynamic, high-footfall locations (e.g., bus stops, railway stations, parks) where individuals are not pre-enumerated. Instead of individual records, the system captures aggregate counts linked with location details, ensuring data traceability without adding complexity to the delivery flow.

Key Features

• Introduction of Temporary Outreach Posts: Create temporary immunisation posts at strategic public locations (e.g., bus stops, railway stations, parks) to efficiently reach unvaccinated individuals.

• Geolocation Capture: Record the name, type, and nearby landmarks of the transit post, with the option to add precise geolocation data.

• Quick Data Capture: Enable swift recording of beneficiary counts with minimal inputs.

User Roles

Overview

The Campaign Management Dashboard (HCM Dashboard) is a comprehensive tool designed to help supervisors monitor, evaluate, and optimise health campaigns in real time. It provides intuitive visualisations, customisable metrics, and actionable insights to track campaign progress, team productivity, and individual performance. With features such as predictive line graphs, heat maps, and multi-campaign views, the dashboard enables supervisors to make data-driven decisions and ensure smooth campaign execution. Its user-friendly interface requires minimal training, making it easy to track milestones, identify obstacles, and manage campaigns effectively.

Problems Addressed

• Difficulty in monitoring campaign progress and team performance in real time.

• Challenges in identifying bottlenecks or areas requiring additional support.

• Limited visibility into individual and team productivity metrics.

• Inadequate tools for analysing trends, comparing planned versus actual progress, and optimising strategies.

Goals

• Provide supervisors with a unified, real-time view of campaign performance and progress.

• Enable data-driven decision-making to optimise campaign strategies.

• Facilitate quick identification and resolution of obstacles at all levels, from macro to micro.

• Improve tracking of KPIs such as coverage, engagement, and inventory movement.

Benefits

• Enhanced Performance Monitoring: Track team and individual productivity, identify top performers, and address gaps proactively.

• Data-Driven Insights: Leverage real-time, historical, and predictive data to optimise campaign outcomes.

• Operational Efficiency: Quickly identify bottlenecks and resolve issues to maintain smooth campaign execution.

• Customisable Visualisations:

Key Sections

API Specifications

*** Not applicable ***

API Sequence Diagrams

*** Not applicable ***

User Interface Sequence Diagrams

Database Schemas (Index Design)

Workflow Diagrams

*** Not applicable ***

Configurations / Masters

• Level config Master - Based on the user’s jurisdiction and hierarchy, we’ll load either the Level 1 or the Level 2 Dashboard

• Filter config Master - Dynamic global filters on UI (eg, cycle selection)

Overview

At the time of registration and drug delivery, the product captures the latitudinal and longitudinal data, and the distributor can search for the registered beneficiaries based on the distance from their current location. All the registered beneficiaries are populated based on the distance in ascending order. The search populates all the beneficiaries registered in a 3-km radius of the current location of the distributor.

Key Features

• Enables distributors to search for beneficiaries within a 3-km radius (configurable) from their current location based on the latitudinal and longitudinal data recorded by the product at the time of registration.

• The latitudinal and longitudinal data will be recorded by the product for both registration and drug delivery.

User Roles

Steps

• Flip the toggle switch on the Search Individual details page to populate the registered beneficiaries, by distance, in ascending order and available within a 3-km radius.

Steps

The campaign creation process is structured with a dual timeline to manage different steps more effectively. The Horizontal Timeline at the top handles major campaign setup steps, while the Vertical Timeline on the left handles sub-steps within each major step.

Horizontal Timeline

1. Click on Campaign Details.

2. Define campaign Type, Campaign Name, and Campaign Dates.

3. Review a summary of the campaign details.

1. Enter the Boundary Details. This step does not have a Vertical Timeline.

1. Enter the Delivery Details, such as the number of cycles and deliveries, including the cycle dates.

2. Set up rules for the delivery of resources.

3. Review a summary of the delivery details.

4. Upload Data for targets, facilities, and the creation of HCM app users sections.

Steps

1. Click on the Beneficiary IDs card.

1. The system displays the current count of Beneficiary IDs. Click on the Download Beneficiary IDs button to generate the IDs from the server.

1. The ID meter will display the number of Beneficiary IDs left. These IDs can be used to register a new household or individual.

1. The count is available at the top of the screen while registering households or individual details.

1. Once the user submits the details, a success screen appears with a unique beneficiary ID assigned to the individual.

1. Enter the last 6 digits of the beneficiary ID in the Search Households screen to fetch the beneficiary details.

Overview

The Beneficiary ID feature enables the reuse of beneficiary registries across campaigns by assigning a unique, reusable ID to each household or individual.

It helps CDDs easily identify beneficiaries during follow-up visits, reducing duplicate records, lowering operational overhead, and ensuring consistency in the database, especially in contexts without a universal national ID system.

Key Features

• Unique ID Assignment: Pre-generated Beneficiary IDs are created on the server and synced to the app during login, and these IDs are unique across the campaign.

• Offline Access: IDs remain accessible in the app even without internet after login.

• Registry Reuse: The same IDs can be used across multiple campaigns and acts as a permanent ID for the beneficiary.

User Roles

Steps

• Click on the View Reports button on the home screen. The reports page enables users to view the following reports:

  • Stock Received

  • Stock Issued

  • Stock Returned

  • Stock Reconciliation

• Click on the arrow button placed next to every transaction to open the respective report. The back button will navigate users back to the home screen.

Report - Stock Received

• Click on the Stock Received button to fetch the report for stock received. The report is available in tabular data format.

Report - Stock Reconciliation

• Click on the Stock Reconciliation button to fetch the details. The report is in tabular format.

Overview

The Enumeration Checklist feature enables flexible and adaptable data collection for community health enumeration.

It is designed for contexts where standard formats may not exist, allowing capture of both household- and individual-level details, condition-based questions, and structured relationships (e.g., parent-child) for accurate and reusable registries.

Key Features

• Configurable Checklist Framework: Create and customise household- and individual-level checklists to match program needs.

• Dynamic Question Triggers: Show relevant questions based on attributes like age and gender

• Linked Data Structure: Maintain clear relationships between parent and child for accurate reporting and follow-up.

User Roles

Overview

The device tracking feature in the app enables the user to store the location(coordinates) of the device.

Key Features

It can be used to:

• Track the device path.

• Display data in dashboards to visualise the user’s movement.

• Identify areas where the user spends more time (multiple coordinates captured for the same location indicate ongoing activity)

• Verify whether a distributor has stayed within the assigned area or deviated from it.

This helps in understanding user behaviour and activity patterns in specific areas.

Steps

1. Coordinates will be captured automatically after a specific time interval as soon as the user selects the project.

2. Users will receive notifications about the location captured.

3. Then it will be shown as the unsynced records in the app, which can be synced to the server by clicking on the sync data button or by auto-syncing.

Overview

The HCM DSS is designed to provide partners and programs with an easy-to-use, real-time dashboarding solution. Initially, dashboards required extensive customisation and development for each new campaign type, which made the process time-consuming and resource-heavy. With Kibana integration, partners now have greater flexibility to configure charts and tailor dashboards to their needs. As the platform evolves to support multiple disease areas and cross-delivery campaigns, the DSS is expanding beyond descriptive analytics to deliver actionable intelligence - offering insights into campaign outcomes, public health indicators, usage metrics, and user engagement

Key Features

• Rapid Dashboard Deployment – Ability to quickly create and launch dashboards for new campaign types or disease areas without extensive customisation or starting from scratch

• Resource & Time Efficiency – Reduces overhead by eliminating repetitive problem discovery and development efforts.

• Consolidated Real-Time View – Provides a unified view of progress and status across multiple campaigns and disease areas.

User Roles

Steps

1. Log in as a National Supervisor.

2. The landing page lists all the campaign dashboards.

3. Click on the Dashboard.

4. If you log in as a National Supervisor, the landing page displays the campaign inbox. The inbox lists all individual-based campaigns currently running in your country.

Health campaigns, critical for disease control in the global south, face challenges such as limited resources, outdated tools, and a lack of real-time data. In Mozambique, where malaria is endemic, 95% of the population is affected, with 617,000 malaria-related deaths reported in 2021 underscoring the urgency to revolutionize the existing health campaign framework. Hence, we felt the need for a product to address these issues and our first exemplar was in Mozambique.

The Ministério da Saúde ((MISAU) or the Ministry of Health Mozambique in partnership with eGov recognised the need to use infrastructure-first thinking to reimagine how health campaigns were managed, run, and could be sustained over years, not just for malaria, but for many other diseases.

Mozambique reimagined health campaigns using a platform approach, with DIGIT Health Campaign Management (HCM). DIGIT HCM worked closely with various departments within NMCP, as well as other partners to build state capacity, provide technical assistance, and contribute to digital transformation.

DIGIT HCM, customised and branded as Salama for Mozambique, was rolled out as part of the Long Lasting Insecticidal Nets (LLIN) campaign. In 2023, Mozambique used DIGIT HCM to manage the distribution of malaria bednets across Tete and Gaza provinces. Click on the links below to learn more:

Steps

Navigate to Complaints > My Complaints. The user can:

• File a complaint

Overview

The Inventory Management module in the DIGIT Health Campaign Management (HCM) platform is designed to ensure accurate, transparent, and traceable stock movement from central warehouses to last-mile health workers during public health campaigns.

• Enables distributors and warehouse managers to track stock till the last mile, including receipts, issues, returns, damages, and losses.

Overview

Health Campaign Management (HCM) is a digital, scalable, and sustainable solution for public health campaign execution that enables healthcare decision-makers, program managers, and frontline workers to plan, execute, monitor, and adapt time-bound health interventions across all disease types. It supports real-time data, seamless integration, and features tailored workflows for different roles in the field and at headquarters.

Core features include:

• A mobile app for frontline workers with guided flows, offline capability, and built-in checks to reduce errors.

Building blocks are individual, independent blocks of solutions that are assembled to solve large, complex problems. With building blocks, any solution could be evolved to fit the evolving problem, as against building a new system from the ground up.

DIGIT HCM is built using modular building blocks that are highly configurable, allowing countries to tailor the product to their specific needs easily. These building blocks are reusable, allowing for the creation of new solutions. They facilitate reusable assets for all campaigns and have the following benefits:

• Easy to adapt to local needs (Highly configurable - easy to rework)

• One asset for all campaigns (Multiple campaign types, diseases)

If you are a national-level supervisor, the initial page you see is a national-level view. Here, you can monitor the campaign's progress across various sub-national boundaries, including aggregates of households, population, and service deliveries.

To navigate to a sub-national level dashboard, click on the ‘View Dashboard’ button next to the sub-national boundary name.

Steps

• Log in to the HCM app/console.

• Navigate to the Complaints module.

This feature enables distributors to download all boundary data along with beneficiary information that will be covered by the distributor on a specific day of a campaign. For this process, the distributor must select all levels of boundary data up to the lowest level of the boundary hierarchy, so they only need to download limited data at one time, which helps address device memory and data bandwidth constraints.

Key Features

• Distributors must select the boundary hierarchy down to the lowest level and then download the latest beneficiary data from the server to commence their drug delivery.

Overview

This feature allows a distributor to refer a beneficiary to a health worker. The referral can happen before or after the drug administration by the distributor.

Key Features

Overview

The primary purpose of this module is to streamline attendance review and payment processing workflows for health campaign workers. It ensures that supervisors can:

• Access tools and functionalities tailored to their responsibilities.

Steps

System admins can create and manage checklists for different roles within a campaign. Each checklist can contain specific questions tailored to the roles and checklist types defined by the campaign's needs.

Create Checklist

Steps

• Click on the Beneficiaries card to begin creating and adding beneficiaries.

Overview

The goal of Public Health is to drive public health initiatives through thought leadership, strategic partnerships with a shared narrative, and a DPI-driven technology approach to strengthen preventive, promotive and primary healthcare service delivery.

Problems Addressed

Health programs across countries often operate in silos, running multiple vertical campaigns such as NTDs, malaria, immunisation, and bed net distribution. These efforts face common challenges:

• Fragmented data and a lack of integration

• Delayed or incomplete reporting

• Stock-outs and poor visibility during campaign rollout

• Time-consuming and manual microplanning processes

DIGIT brings a transformative approach to public health by offering an integrated, scalable platform that simplifies campaign design, execution, and monitoring — all in one place.

Approach

The current approach has two main focus areas. First, it promotes the quick adoption of a health campaign tool for managing key health initiatives. Second, it takes a broader, citizen-focused path to improve preventive and promotive health services. This includes strengthening local health governance, increasing community health awareness, and enhancing the responsiveness of health systems.

DIGIT-Health is currently supporting public health interventions across several high-priority areas:

• Neglected Tropical Diseases (NTDs): Streamlining planning and monitoring for mass drug administration

• Malaria Prevention: Supporting Seasonal Malaria Chemoprevention (SMC), Insecticide-Treated Net campaign (ITN), and Indoor Residual Spraying (IRS) - streamlining household-level tracking and delivery workflows

• Immunisation Campaigns: Launch of polio, malaria and measles vaccination in Nigeria, ensuring accurate coverage and reducing missed populations through digital microplanning

• Nutrition-based Campaigns & Mass Drug Administration: Supporting Vitamin A Supplementation Programs to address nutrition gaps

The DIGIT Health platform offers a comprehensive suite of tools designed to improve efficiency, coordination, and data use:

• Health Campaign Management (HCM):

  • Enables tailored planning at the household level

  • Ensures equitable coverage, reducing missed populations

• Console:

Impact

✅ Improved Campaign Quality

The platform enhances the overall quality of health campaigns by enabling detailed microplanning and incorporating real-time data feedback loops. This allows teams to identify gaps, adjust field operations on the fly, and improve coverage accuracy, ultimately making campaigns more effective and efficient.

⚡ Faster Execution

Campaigns that once took weeks or months to prepare can now be launched in a matter of days. With ready-to-use digital tools for planning, configuration, and rollout, the platform significantly shortens the time from campaign design to field implementation.

📊 Data-Driven Decisions

Program managers have access to real-time dashboards and analytics that provide actionable insights. These tools help identify delays, coverage issues, or stock shortages early, enabling timely interventions to avoid campaign failures and maximise impact.

🔁 Scalable & Adaptable

The platform is designed to support multiple types of campaigns, such as immunisation, malaria, and nutrition drives, through modular and configurable components. This flexibility allows it to be adapted for diverse geographies, health needs, and organisational workflows.

🌍 Equity-Focused Reach

By enabling household-level planning and disaggregated data analysis, the platform ensures that campaigns are inclusive and reach marginalised or hard-to-access populations. This focus on equitable delivery helps close gaps in health access and improves community outcomes.

Intervention Areas

Current and upcoming areas of intervention include -

1. Malaria - ITN, Seasonal Malaria Chemoprevention (SMC) and Indoor Residual Spraying (IRS);

2. NTDs - Schistosomiasis, Lymphatic filariasis (LF) and Soil-Transmitted Helminthiases (STH)

3. Mass Drug Administration (MDA) campaigns- Azithromycin

4. Nutrition-based campaigns - Vitamin A Supplementation (VAS)

Functional Release Highlights

What’s New?

• QR Code Proof of Work for Attendance

  • Every employee now gets a unique QR code.

  • Supervisors use the mobile app to scan the QR code and mark attendance.

  • This works even without internet; data syncs when a connection is available.

Why is This Important?

• Stops “proxy” (fake) attendance and manual tampering.

• Makes attendance more trustworthy and easy to verify.

• Keeps things simple for supervisors.

• Prepares for future features like location and time stamping.

Technical Release Highlights

What’s New?

• Tagging Employees for Better Grouping and Search

  • You can now add a “tag” (like “SHIFT”, “PROJECT”, or “SKILL”) to each attendee.

  • Tags help you organise and filter attendance records easily.

• Bulk Tag Update API

Summary Table

Functional Requirements

1. Project Assignment–Based Rendering of Dashboard

Enable users to access dashboards based on their assigned jurisdiction or project assignment, eliminating the need to maintain multiple dashboard roles.

Key Capabilities

Upon login, the system should -

• Determine the user’s jurisdiction via the project service.

• Restrict access to data and dashboard views to that jurisdiction.

• Inbox, where users can see live and past campaigns and check their respective dashboards

• Jurisdiction and role-based access to dashboards

Benefits

• Eliminates the need to manage multiple roles or dashboards for each hierarchy level or user group.

• Users immediately see the information that matters most to them, improving usability and decision-making.

2. Configuration-Based Filter Rendering in Dashboard

Support dynamic filter rendering on dashboards using a configuration-driven approach. This avoids hardcoded filters and allows dashboard views to be easily adapted across campaigns and Key Performance Indicators (KPIs).

Key Capabilities

Define and allow rendering of dynamic filters from a centralised JSON configuration file.

Non-functional Requirements

Performance

• Dashboard API response times must remain below 200 milliseconds.

• All dashboard aggregation queries to be optimised with:

  • Pre-aggregated views using Elasticsearch Transforms.

  • Proper indexing and mapping strategies.

Scalability

• The analytics and dashboard system should handle millions of records across indexes like household-index-v1, household-member-index-v1, project-task-index-v1, etc.

Security

• Sensitive personal information (e.g., exact address, phone number, health conditions, or any combination of fields that can uniquely identify an individual) must be excluded during ingestion into analytical indexes.

• All API access must be authenticated and transmitted over HTTPS.

Availability

• The system must be highly available to ensure uninterrupted access to dashboards during campaign operations.

• Key practices to meet this requirement include:

  • Managed ElasticSearch cluster with multi-node configuration and shard replication.

  • Load-balanced dashboard pods with auto-scaling support and caching.

Maintainability

• Standardise KPIs across campaigns for population-based campaigns to bring down the required engineering effort.

• Allow dashboard extensibility for campaign-specific customisations.

• Unify the approach for setting up boundary hierarchies and associated map layers (GeoJSON) within Kibana, ensuring consistency and reusability across implementations.

• Maintain a centralised KPI catalogue organised by campaign type to simplify the selection, setup, and validation of metrics during dashboard rollout.

Overview

A distributor can record the side effects experienced by a beneficiary after consuming the drug. The list of side effects can be configured based on the specific campaign being conducted.

Key Features

• Allows administrators to record side effects for drugs delivered to the beneficiaries after every dose consumed by the beneficiary.

• The distributor can record the side-effects for both direct delivery, where all the doses of the drug is administered directly to the beneficiary, as well as for indirect deliver,y where the beneficiary is provided with all the remaining doses by the distributor at the same time and is asked to administer the drug on their own.

User Roles

Steps

If you replied 'No' (Recording side-effects when the distributor does direct delivery for all rounds):

• After completing the delivery of the first dose, the list of beneficiaries who are eligible for the next round of drug delivery is displayed. If the beneficiary experienced any side effects, click on the Unable to Deliver? button. This displays 3 options. Click on Record Side Effects.

• Record the side effects experienced by the beneficiary. Once you have selected the relevant side effects, click on Next.

The data is recorded successfully.

If you replied 'Yes' (Recording side-effects when the distributor does indirect delivery for subsequent deliveries):

• If you replied Yes, the next time you visit the beneficiary and click on Record Delivery against that beneficiary in the household details page.

• Once you submit the answers, you can record the side effects for the beneficiary. If no side effects were reported, select No to move on to the beneficiary details screen, and the delivery status for all cycles reflects as Completed.

• If you select Yes, record the side effect. Click on Next.

• In case of no observed side effects, the system displays the Data recorded successfully screen.

• Date Filters: Each page has filters to view data for a specific date range, today's data, or cumulative data since the campaign's start.

• Campaign Progress: A progression line at the top displays the number of days since the campaign began.

• Data Completeness: The sync rate chart indicates how many users have synced data so far.

• Drill-Down Charts: Double-click on any bar to drill down to sub-boundaries, continuing until the lowest level (e.g., a village). To return to the previous view, click the 'x' button.

• Toggle Chart Views: Switch between percentage and absolute values by clicking toggle buttons.

• Prediction Line Chart: Estimates how many more days are needed to reach target coverage based on current service delivery rates.

• Sortable Tables: Summary tables can be sorted by column in ascending/descending order or alphabetically.

• Download Options: Each chart can be downloaded as a PDF or JPG by clicking the kebab button. Charts can also be shared via WhatsApp or email. Tabular charts can be downloaded as Excel files.

• Brush Component: Use the brush component below bar charts to expand or contract the view to see all represented boundaries.

• Heat Maps: Monitor campaign progression by boundary through interactive, drill-down heat maps.

• Geocoordinate maps: To view each household-level service delivery data.

Overview

The HCM Console is a new tool within the Health Campaign Management (HCM) ecosystem that enables users to create and manage campaigns with ease. It’s designed for field-level health campaign managers who understand campaign structures but may not have technical expertise. The tool provides core campaign setup capabilities, with future releases planned for advanced customisation and automation.

Problems Addressed

• High developer dependency – Campaign setup in the HCM app currently requires significant technical support.

• Complex technical processes – Users often need to understand JSON, APIs, or database schemas to make changes.

• Time-consuming setup – Configuring campaigns takes longer than necessary, slowing down implementation.

• Limited user autonomy – Field managers can’t easily make changes themselves during campaign planning or execution.

Goals & Benefits

• Empower non-technical users – Provide an intuitive, guided interface for campaign setup and management.

• Reduce setup time – Allow quick creation of core campaign structures such as timelines, boundaries, targets, facilities, and users.

• Enhance flexibility – Enable real-time updates to campaigns during planning and execution.

• Support gradual feature expansion – Introduce advanced functions like form customisation and detailed data capture in future versions.

Key Features

• Dual Timeline View – Create and manage campaign timelines

• Boundary Data Management – Add or update boundaries

• User Management – Add/edit users for ongoing and upcoming campaigns

• Target Management – Add/edit targets for ongoing and upcoming campaigns

With these tools, users can set up the core structure of their campaigns.

User Role

Overview

This enables a user to verify whether the physical count and calculated stock values are the same or not.

Steps

• Click on the Stock Reconciliation card on the home screen.

• Input the Warehouse and select the product from the dropdown. The following details are available:

  • Date of Reconciliation

  • Received Stock

  • Issued Stock

Overview

This quick guide helps you set up or promote the DIGIT HCM Dashboard to higher environments. Use it if you’re on the implementation or external team.

Release Features

This enables a user to manage stocks, besides facilitating stock reconciliation.

Steps

On this page, the following actions can be performed:

• After a successful login as a warehouse manager, a user lands on the home screen, which consists of Manage Stock and Stock Reconciliation

Once the distributor is on the household details page, he/she can see which beneficiary is eligible for drug delivery in the current cycle. The Registration & Delivery feature enables distributors to deliver multiple doses for multiple cycles and record the deliveries for the drugs prescribed for that specific cycle.

Key Features

• Allows a distributor to see the eligible household members for the current cycle under the selected household.

Steps

Programme managers can manage boundary data for specific campaigns. Boundaries can be created, edited, and managed using data from GeoPoDe or through custom ShapeFiles and Excel uploads.

Access Boundary Management

Overview

This section defines which actions each system role is authorised to perform, ensuring clear, secure, and role-appropriate access within the Console and mobile application. Initial mappings are available for System Administrator, Registrar, and Distributor, with additional roles in progress.

Overview

Peer-to-Peer (P2P) Data Transfer feature helps share downsynced campaign data between devices in offline or low-connectivity environments. It enables seamless data sharing to ensure better field operations coverage and reduced dependency on internet access

Overview

The User Management feature allows the supervisors/managers to create and manage users and team assignments for their respective boundaries through the user interface.

User Roles

Overview

Boundary hierarchy defines how geographic administrative layers (like country → state → district → village) are represented and structured within the HCM system—essential for planning and managing campaign logistics, reporting, and stock distribution.

Specifications

Overview

With the help of Voucher-Based Registration and Distribution, the registrar can use a QR code-based voucher provided by the program to link beneficiaries to the QR code voucher at the time of registration. This will enable distributors to search for beneficiaries at the time of delivery by scanning the QR code vouchers linked to a specific beneficiary.

Key Features

• Allows a registrar to link a QR code voucher provided by the program to the beneficiary by scanning the QR code at the time of registration.

• Allows a distributor to search for a beneficiary in the system by scanning the QR code voucher shown by the beneficiary when the Distributor has to deliver the drug.

User Roles

Steps

User Role: Registrar

• Add the mandatory details for an individual on the Individual Details screen

• Click on the Link Voucher To Individual button.

• The QR code scanner is launched.

• Scan the unique QR code linked to the beneficiary. The 1 Resource Scanned message appears below the QR scanning panel.

• If the QR code voucher scanning shows an error, click on the Enter Beneficiary Code option to link the voucher manually.

• Add the voucher code. Click on the Submit button to link the code successfully to the beneficiary.

• The voucher appears on the Individual Details page. Click on the Edit button next to the voucher code. Redo step 2 and link the correct QR code voucher to the beneficiary.

• Click on Submit after adding the correct voucher code for the beneficiary to link the Voucher to the Beneficiary in the database.

User Role: Distributor

Distributors at the time of delivering the drug can search for beneficiaries using the QR code voucher associated with that beneficiary.

• Click on the Search Individual and the Scan QR Code button.

• Use the QR Code scanner to scan the voucher shown by the beneficiary and click on Submit.

• If there is a user linked to the voucher scanned by the distributor, the details of the beneficiaries will appear on the Individual Details page. If not, a message will be shown stating Match Not Found.

• If the beneficiary is found after scanning, you can open the record of the beneficiary and add the drug administration as per the regular flow.

Overview

While administering the dose to a beneficiary (usually children), there can be instances when the beneficiary shows some symptoms against the dose provided. These adverse events need to be recorded and monitored as they help to take precautionary measures for further doses as well as in future campaigns for that beneficiary. It is helpful for cases when a beneficiary's situation becomes critical and he/she need to be referred to a healthcare facility. This is also crucial for resource tracking because, in certain campaigns, the beneficiary can be re-administered the dose even after they vomit out the medicine.

Key Features

1. Recording adverse events.

2. Enabling actors to record and track the adverse events observed in a beneficiary after administration of the dose.

3. Monitoring the data to plan and decide on upcoming doses during the campaign.

User Roles

Steps

Deliver Intervention

• Navigate to the Deliver Intervention screen. This screen is configured based on the selected campaign type. The system automatically displays the list of resources and their quantities based on the intervention plan. These values are pre-filled in the form.

• Update the resource delivery details if required. Click on the Next button to submit the form to save the intervention record for the beneficiary.

Adverse Events

• Click on the Next button - a pop-up appears with the question: “Did you observe any adverse events?”

• If ‘No’ is Selected

  • The system skips the adverse events screen.

  • The user is directly navigated to the next screen in the workflow.

The challenge is around the ability of the user to use and understand technology. The user is not tech-savvy and is not expected to know concepts of JSON Files, Schemas, APIs, MDMS, Services, and any other such terms. The user is also not expected to be well-versed in high-fidelity UX/UI and needs every bit of hand-holding possible during the process of creating and running a campaign.

Objectives

1. Reduce set-up time for new campaigns.

2. Reduce dependence on engineering resources for setting up a new campaign.

3. Provide the power to the end user for customising campaigns.

Assumptions & Validations

Role-Action Mapping

Specifications

Risk & Limitations

1. Boundary data: If the boundary data is updated regularly, then the analytics for the long-term will not have data sanity.

2. Users might have issues uploading multiple Excel sheets for targets, facility, and user data.

Public health initiatives are intended to address particular health-related concerns within a predetermined timeframe or scope, and in a single round.

Registration & Delivery

Overview

This option enables frontline workers to register households and individuals using the HCM application.

• Register households

• Add/delete members to/from the households

• Edit household/individual details

• Delete household

User Roles

Steps

• Click on the Beneficiaries button on the home screen.

• Enter the name of the household head in the search button to find the household details, if registered.

• Click on the Register New Household button to register a household.

• Enter the Household Location details on the page.

• Click on the Next button to proceed to the Household Details screen.

• Enter the Number of members living in the household.

• Click on the Next button to navigate to the Individual details screen.

• Fill in the required details to add the individual to the household.

• Select ID Type as Default to mark the individual as the head of the household.

• Click on the Submit button. The household is registered, and a confirmation screen is displayed.

• Click on the Back to Search button to edit the household or register new household fields.

• Click on the Open button adjacent to the household to view the household details.

• Click on the Edit Household button to edit household details.

• Click on the Add Member option to add new members to the household.

• Click on the Deliver Intervention button at the bottom of the screen to update the delivery screen.

Steps

System admins can manage and update campaign data, such as Targets, Facilities, and Users, during an ongoing or upcoming campaign. This feature reduces the dependency on the Implementation Team and enables quicker adjustments.

Pre-requisites

Before editing campaign data, ensure that:

• You have access to the HCM Console.

• The campaign is either ongoing or in an ongoing state.

• You have the latest uploaded files for Target, Facility, and User data.

Update Boundary Data

1. To select new boundaries for any campaign, navigate to the My Campaigns section from the main dashboard. Locate and select the campaign you wish to update. This will take you to the campaign summary screen.

1. On the My Campaign screen, click the Actions button and then select Edit Campaign Boundary Data from the dropdown. Add existing boundaries from the dropdown.

1. Upload and update Target, Facility, and User Data details. These updates are mandatory to ensure consistency in campaign data.

To update target data -

1. On the Update Target Data Screen, click on the Download Existing Data button to download the last successfully uploaded file used for creating the Target Data. Open the downloaded file and review the existing Target data.

1. On the Target Upload Screen, note that the Download Template button is disabled. Instead, download the last successfully uploaded file that was used to create the Target Data for the campaign. Open the downloaded file and review the existing data.

1. Once the new boundaries are added, upload the updated data. Ensure that the upload is successful and the changes are reflected in the campaign summary.

To update Facility Data -

1. Go to My Campaigns in the HCM Console. Under My Campaigns, go to the campaign for which you want to edit Facility Data and under “Actions” click on “Edit Facility Data”.

1. On the Update Facility Data Screen, click on the "Download Existing Data" button to download the last successfully uploaded file used for creating the Facility Data. Open the downloaded file and review the existing facility data.

1. If new boundaries are added to the campaign, these will be appended to the “List of Campaign Boundary” sheet. Review and update the facility status, boundary mapping, and create any new facilities as needed.

1. After making the necessary edits, save the Excel file. Return to the Facility Data Upload Screen and upload the updated Excel file. Ensure that the upload is successful and that the changes are reflected in the campaign summary.

To update app user data -

1. Navigate to My Campaigns in the HCM Console. Select the Actions button for that specific campaign, and in the dropdown that opens, select Edit App User Data.

1. On the Update App User Data Screen, click on the Download Existing Data button to download the last successfully uploaded file used for creating the App User Data. Open the downloaded file and review the existing App User data.

1. If new boundaries are added to the campaign, these will be appended to the List of Campaign Boundary sheet. Review and update user roles, boundary mapping, and create any new users as needed.

1. After making the necessary edits, save the Excel file. Return to the User Data Upload Screen and upload the updated Excel file. Ensure that the upload is successful and that the changes are reflected in the campaign summary.

Data Upload Templates

Access the data upload templates below:

Release Summary

The DIGIT HCM v1.8 release introduces a Central Instance Deployment Model—running services for multiple countries (Mozambique, Liberia, Nigeria) on a single Kubernetes cluster. Data for each country is securely isolated at both:

• Namespace level (Kubernetes separation)

• Database schema level (PostgreSQL schemas)

Goals:

• Reduce ongoing maintenance

• Standardise configurations across countries

• Avoid duplication of services

• Still allow country-specific customisations where required

New Capabilities

1. Admin Console (v0.4)

• What it is: A no-code, configurable console.

• Purpose: Allows partners and field teams to independently design, localise, and deploy campaigns without engineering help.