The owner of a water or sewerage connection can apply for disconnection if the service is no longer in use now or due to any other reason.
To apply for disconnection of a service - Click on My Connections service from the Water & Sewerage service list. The existing connections for the logged-in user are shown as the result.
Click on View Details to view the complete details of the connection. Scroll down to find the connection for which the disconnection application is to be created and click on View Details to see the details and apply for disconnection.
Click on the Disconnect button. In case of any pending dues, the system will prompt you to make the payment before proceeding with disconnection.
Make a note of the list of documents required for disconnection. Scan these documents to upload with the application.
Fill in the application details and click on Next to attach the documents.
Upload the required documents and click on Next to proceed.
Verify the details in the Summary page, and edit the application if needed. Click on Submit to submit the application.
The screen displays the option to Download the Acknowledgement Form. Click on Go back to the home page to navigate back to the home page.
