View & Edit Consumer

View Consumer

Users are redirected to the View Consumer screen from the home screen via

• Collect payments → Search Screen → Consumer Details Screen

• Download bills & receipts → Search screen → Consumer Details Screen

• Dashboard → Collections → Click on Consumer ID

• Household Register → Click on Consumer ID

Enter the search parameters - Consumer Mobile Number, Name of the Consumer or New Connection ID to filter your results.

Click on the Search button to view the consumer list.

Click on View Consumer Details.

Edit Consumer

Users can edit the consumer details if any changes need to be made in the consumer record.

Click on the Update Consumer Details card on the home page. Search and find the applicable consumer using the given search filters.

Click the Edit Consumer Details button on the applicable consumer search record to make the necessary changes.

Edit the required details on the screen.

Check the option Mark this connection as Inactive to indicate that the given consumer connection is inactive.

Click on the Submit button to save these changes.