Punjab
The journey of PFM Mission in Punjab began in January 2021 with signing of a tri party MoU among The Department of Governance Reforms and Public Grievances (DGR & PG), the Department of Finance (FD), Punjab, and eGov Foundation to provide a systemic solution to enhance public finance management in the state.
The pilot was agreed to be carried out in the Department of Water Supply and Sanitation (DWSS).
Multiple learning sessions with the DWSS officials were conducted to gain in-depth knowledge on current processes and systems, pressing challenges, and how the Mission can design potential solution(s) to the identified problem/s. After these discussions, the following problem statement was identified:
Visibility into financial sustainability of GPWSC run schemes:
The water charges (funds) collected by the GPWSC for their schemes and expenditures made thereof are not visible to the DWSS or the Department of Finance (FD)
Such transparency is necessary since DWSS funds the asset creation and provides for O&M and electricity charges shortfall of GPWSC, if any
To solve the above problem statement, eGov Foundation in consultation with the DWSS, Government of Punjab, identified Anandpur Sahib (APS) as the pilot division to implement mGramSeva. mGramSeva, a mobile application, envisions to capture all the Revenue and Expenditure details in digitized format which will bring in accountability and transparency of GPWSC funds, as well as enable and empower frontline leaders of the Panchayats.
The mGramSeva solution adoption highlights are given below:
In APS division there are more than 76 schemes and 100 villages which are GPWSC run schemes, for which the water bills are generated manually
No automated or digital system currently in place to notify the household through SMS for bills generated
Manual recording all the receipts and expenses in cash book
Sarpanch does not have access to real time information on collection and expenditure
Household information records are maintained manually
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