DIGIT Docs
  • DIGIT Knowledge Base
  • Local Governance
  • Introducing NalJalSeva
  • 🚰NalJal
    • Approach
    • Demo Video
    • Value Proposition
  • 🌊Product Specifications
    • Features & Functions
    • Workflows
      • Login & Forgot Password
      • View Consumer
      • Update Consumer
      • Water Charges
      • Generate Bulk Demand & Raise Bills
      • Generate Bills For Metered Connections
      • Collect Revenue Offline
      • Add Expense
      • Update Expense
      • Send SMS Notifications
      • Edit User Profile
      • View Household Register
      • View Tabular Dashboard For Expense
      • Download Bills & Receipts
      • View & Download Reports
      • HRMS
        • Login, Reset & Forgot Password
        • Create Employee
        • Update Employee
        • Search Employee
        • Search Department Employee
        • Edit Scheme Rate Master
        • Edit Penalty Master
        • State Dashboard
        • Rollout Dashboard
        • Rate Dashboard
    • User Manual
      • Common Functions
        • Login To App
        • Edit Profile & Change Password
      • Division User
        • View & Edit Consumer
      • Village Water & Sanitation Committee (VWSC) User
        • Generate Bills
        • Search Consumer & Generate Payment
        • Record & Modify Expense Bill
        • View Dashboards
      • State User
  • Reference Implementations
    • Punjab
      • mGramSeva
  • ⚒️NalJalSeva Platform
    • Architecture
    • Technology
  • 💧Setup NalJalSeva
    • Setup NalJalSeva
      • Install AWS
        • Setup AWS Account
        • Purchase Certificate
        • Setup Git Repository
        • Configure Domain Name
        • Create Git Account In The Client Name
      • Enable Application Permissions
      • Get Started With DIGIT
      • Create Users
      • Load Employees For NalJalSeva
      • Load Consumers For NalJalSeva
      • Configure Module Localisation
      • Update Master Rate
      • Create Consumer API
      • Create User API
      • Configure SMS Template
      • Configure Master Data Management System
      • Create New Tenant
      • Create Workflow
    • Configure NalJalSeva
      • Configure Core Services
      • Configure Backend Services
        • Advance Changes
        • Apportion
        • Billing
        • Dashboard
        • eChallan
        • iFIX Adapter
          • Push Events To iFIX Adapter
        • Penalty Changes
        • Property
        • Reindexing
        • Rollout Dashboard
        • Scheduler
        • User
        • User OTP
        • User Events
        • Vendor Registry
        • Water
        • Water Calculator
      • Configure UI Screens
        • UI Design
        • Select Language
        • Login
        • Change Password
        • Edit Profile
        • Home Page
        • Forgot Password
        • Update Password
        • Generate Bill
        • Search Connection
        • Consumer Screens
          • Create Consumer
          • Update Consumer
        • Expense Screens
          • Add Expense
          • Search Expense Bills
          • Modify Expenses
        • Dashboards Screens
          • Monthly Dashboard
          • Collections Dashboard
          • Expenditure Dashboard
        • Collect Payment
        • Consumer Feedback
        • Household Register
        • UI Mockup Screens
      • Update App
    • Integration Details
      • Integrate Firebase Analytics
      • Integrate Bluetooth Thermal Printer
      • Integration Testing
      • Integration Testing With Github Actions
    • Go Live
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  1. Reference Implementations

Punjab

The journey of PFM Mission in Punjab began in January 2021 with signing of a tri party MoU among The Department of Governance Reforms and Public Grievances (DGR & PG), the Department of Finance (FD), Punjab, and eGov Foundation to provide a systemic solution to enhance public finance management in the state.

The pilot was agreed to be carried out in the Department of Water Supply and Sanitation (DWSS).

Multiple learning sessions with the DWSS officials were conducted to gain in-depth knowledge on current processes and systems, pressing challenges, and how the Mission can design potential solution(s) to the identified problem/s. After these discussions, the following problem statement was identified:

Visibility into financial sustainability of GPWSC run schemes:

  • The water charges (funds) collected by the GPWSC for their schemes and expenditures made thereof are not visible to the DWSS or the Department of Finance (FD)

  • Such transparency is necessary since DWSS funds the asset creation and provides for O&M and electricity charges shortfall of GPWSC, if any

To solve the above problem statement, eGov Foundation in consultation with the DWSS, Government of Punjab, identified Anandpur Sahib (APS) as the pilot division to implement mGramSeva. mGramSeva, a mobile application, envisions to capture all the Revenue and Expenditure details in digitized format which will bring in accountability and transparency of GPWSC funds, as well as enable and empower frontline leaders of the Panchayats.

The mGramSeva solution adoption highlights are given below:

  1. In APS division there are more than 76 schemes and 100 villages which are GPWSC run schemes, for which the water bills are generated manually

  2. No automated or digital system currently in place to notify the household through SMS for bills generated

  3. Manual recording all the receipts and expenses in cash book

  4. Sarpanch does not have access to real time information on collection and expenditure

  5. Household information records are maintained manually

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Last updated 7 months ago

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