Login & Forgot Password
Last updated
Last updated
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The users receive a link via SMS. Clicking on this link redirects the users to the login page of the NalJalSeva app. The users can log in from this screen or even reset their password in case they are logging in for the first time.
The link in the SMS redirects users to this screen which is the first screen which is the language selection screen. The user selects the preferred language and clicks on Continue. English, Hindi, and Punjabi are the supported languages with Punjabi as the default language. Localization in the screens is displayed based on the language selected.
The user enters the User ID, which is the registered mobile number of the user, and the system-generated password. Clicking on the Continue button logs in the user.
The Forgot Password link navigates the user to the password reset screen.
The user is redirected to the password reset screen where they enter the OTP received on the registered mobile number. The next screen prompts the user to enter a new password and then confirm the same. This is similar to the first-time login screen. Clicking on Submit displays the acknowledgement screen. Clicking on the Continue to Login button on the acknowledgement screen takes the user to the login page.
The user is redirected to the home page of the application which displays the menu options based on the mapped user role.
