Send SMS Notifications

Overview

The SMS notification feature triggers messages to users for specific events and updates.

Design & Workflow

Various SMS notifications are sent to different users on different actions. Below is a consolidated list of all SMS notifications required.

Event Type	Target User Type	Message	Comments
On boarding - Creation login details	EMP/GP Users	Dear <user>, You've been invited to mGramSeva Application of Punjab. Please login using <Link>. Username: <Phone Number> Password: <Password>
On boarding - First time login OTP	EMP/GP Users	OTP for resetting password on mGramSeva is <OTP>
Forgot Password OTP	EMP/GP Users	OTP for resetting password on mGramSeva is <OTP>
Demand (Bulk)	EMP/GP Users	Dear <user>, Demand for Billing Cycle <Cycle> has been generated for <GPWSC>. Kindly plan for collection of water charges for this period. <Link>	1st of each month
Pending Collection Reminder	EMP/GP Users	Dear <user>, Rs. <Amount> is pending collections against water charges at <GPWSC> as of <Date>. Click <Link> to see more details	fortnight
On Collection Day	EMP/GP Users	Dear <user>, Rs. <Amount> has been collected today <Date> against water charges from <number> consumers in Cash for <GPWSC>.
On Collection Day	EMP/GP Users	Dear <user>, Rs. <Amount> has been collected today <Date> against water charges from <number> consumers Online for <GPWSC>.
New Calendar Month	EMP/GP Users	Dear <user>, Rs. <Amount> has been collected in <previous month> against water charges & Rs. <Amount> has been spent as expenditure for <GPWSC>. Click <link> to see more details
Fortnight	EMP/GP Users	Please enter new expenditure bills online for <GPWSC>. Click <link> to make an expense entry now
Alternate Fortnight	EMP/GP Users	Expenditure bills for <GPWSC> are awaiting payment confirmation. Please click <link> and mark them as paid, if paid already
Demand (Bulk) - (NM & M)	Consumer	Dear <user>, water bill for <cycle> has been generated for consumer id <new consumer id> for Rs. <Amount>. Click <link> to download latest bill.	Dear <user>, water bill for <cycle> has been generated for consumer id <new consumer id> for Rs. <Amount>. Click <link> to download latest bill. Please make payment to your GPWSC.
Demand (Bulk) - (NM & M)	Consumer	Dear <user>, pending amount for water charges for consumer id <new consumer id> is Rs. <Amount>. Click <link> to pay online.
Bill Paid	Consumer	Dear <user>, Rs. <Amount> has been paid for water charges for consumer id <new consumer id>. Pending Amount is Rs. <Amount>. Click <link> to download receipt
Feedback Collection	Consumer	Dear <user>, Thank you for paying water charges. Please take this short survey and help us know more about water supply at <GPWSC>
Whatspp Message - Bill share	Consumer	x
Whatsapp Message - Bill Payment	Consumer	Dear <user>, Rs. <Amount> has been paid for water charges for consumer id <new consumer id>. Pending Amount is Rs. <Amount>. Click <link> to download receipt