Search Consumer & Generate Payment
Metered & Non-Metered Connection
Last updated
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Metered & Non-Metered Connection
Last updated
Was this helpful?
Click on the Generate Bill card on the home page to search for a consumer record once the consumer is created.
The application enables users to search a consumer record by Consumer’s Phone Number, Name of the Consumer, Old Connection ID or New Connection ID.
Click on the Search button to view the consumer records. Click on the View Consumer Details button to perform the necessary action.
Users can see the relevant information of a particular consumer. Click on Generate a New Bill button to create a fresh bill. Enter the Previous Meter Reading, New Meter Reading and Meter Reading Date. Click on Generate Bill. A fresh bill is generated for the consumer.
Once the bill is generated, the user can collect payment for the particular bill. Click on the Collect Payment button to collect the payment via cash or online payment.
Click on the phone icon in green to share the bill with the consumer via SMS.
Enter/Update the Payment Amount or Partial Payment to indicate whether the consumer is paying the bill amount in full or making a partial payment. Enter the Amount that is being paid by the consumer in case it is a Partial Payment.
Select the applicable Payment Method as either Cash or Online. Users can also provide consumers with a scannable QR code to make the payment online.
Click on the Download button to download the payment receipt.
Click on the Share icon to send the receipt to the consumer via SMS.
Click on the Collect Payment icon on the home page to search for a consumer record by Consumer’s Phone Number or Name of the Consumer or Old Connection ID or New Connection ID.
Click on the Search button to view the consumer records. Click on the View Consumer Details button to perform the necessary action.
Click on the Collect Payment button to collect the payment via cash or online payment. Click on the Share Bill button to send the bill to the consumer on the registered mobile number via SMS.
Select Full Payment or Partial Payment to indicate whether the consumer is paying the bill amount in full or making a partial payment. Enter the Amount that is being paid by the consumer in case it is a Partial Payment.
Select the applicable Payment Method as either Cash or Online. Users can also provide consumers with a scannable QR code to make the payment online.
Click on the Download button to download the payment receipt. Click on the Share icon to send the receipt to the consumer via SMS.
Once the payment is completed an SMS is sent to the consumer to take the survey on the water service.
