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  • Overview
  • Additional Notes and Validation
  • Successful Actions

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  1. Products
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  3. Functionalities

Create Consumer

PreviousUser Roles and Home ScreenNextSearch Consumer

Last updated 2 years ago

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Overview

The household masters need to be created in the system to initiate the demand generation and collection process. These are consumers also referred to as the household that will be issued the water connection and supplied on regular basis.

On selecting the option Create consumer from the list of tile/cards on the home page, the user is navigated to the Create Consumer page.

Data elements for the consumer listed in the table below -

Field Name

Type

Mandatory Y/N

Description

Consumer’s Name

Text

Y

Name of the household or connection owner.

Gender

Radio

Y

Male, Female, Transgender

Father's Name

Text

Y

Name of the father of the owner

Mobile Number

Numeric

Y

Mobile number for the consumer

Old Connection id

Alpha Numeric

Y

Old connection id or ref number for reference

Door Number

Alpha Numeric

N

Address details with door number for the connection

Street No/Street Name

Alpha Numeric

N

Street number or name of the house for the connection

Ward

Drop Down

Y

  • For a tenant which has a single ward, the ward field is not shown

  • For a tenant which has multiple wards, the ward field is shown as a single select dropdown

Gram Panchayat

Display

-

For info. the GP or tenant in which the connection master is created.

Property Type

Drop Down

Y

Dropdown with the list of property types from Master ( Ex - Residential, Commercial, Mixed, etc)

Service Type

Drop Down

Y

Dropdown with the list of service types from Master (Ex - Metered, Non-metered)

Meter Number

Alpha - Numeric

Y

Only for Metered connections - Meter number will be attached to consumer respectively

Previous meter reading date

Date selection

Y

Only for Metered connections - This field is used to tag arrears to a demand. Less than current Date.

Previous meter reading

Numeric

Y

Only for Metered connections - This field is used to attach arrears to a demand.

Last Billing Cycle Billed

Drop Down

Y

Only for Non-metered connections - Dropdown with the list of Billing Cycles prior to the current cycle. This field is used to specify the arrears or total outstanding as of the billing cycle.

Arrears as of Last Bill

Numeric

Y

Arrears as of date - This will be considered for the first Demand/Bill generation as total outstanding or arrears as of the billing period mentioned.

If no arrears are present to a HH, '0' has to be entered by the user.

Submit

Button

-

On click of Submit button, the consumer master is created with the detail entered above. The new connection id is also generated as per the configuration.

  • Multiple connections (HH records) can be created with the same phone number.

    • Phone numbers can be the same, but the old connection ID should be different to create a new HH record.

  • A single HH record, can't be registered in the system more than once. Trying to register on the system again displays the error message “this connection already exists”.

Additional Notes and Validation

  • On Submit, the consumer master is created and the new consumer id is assigned to the master. The consumer id generated is based on logic defined as - “WS-<GP id>-<4 digit running seq No>”

  • If the connection id already exists, an error message is shown accordingly.

  • On first time/new load, all data entry fields and dropdowns are empty (since there are no records prefilled except for the default fields).

  • SMS is not sent to any user upon consumer (HH) creation.

  • Submit is disabled until all mandatory fields are entered. Once all inputs are made, the button is enabled.

  • Arrears demand :

    • Metered - The arrear demand for the period is created, where the From date is counted as the start of the Financial year and the To date as the period mentioned in the screen.

    • Non metered - The arrear demand is created for the selected billing cycle.

Successful Actions

  1. On the successful creation of consumer records, a toast message “ Registration successful” is shown.

  2. Closing this toast message, using the close icon, refreshes the page and the user sees an empty consumer creation screen.

Consumer creation - non metered

Consumer creation - metered

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Creative Commons License
Non Metered Connection