Generate Bills

The Administrative user for a GPWSC/Village, i.e., a Sarpanch or anyone with admin access, needs to generate a bill (i.e., generation of monthly bills) for all the consumers. This activity is to be done at the beginning of the month and must be done only once per month. Sarpanch or anyone with admin access has the option to generate the bill for all consumers at once.

Steps

1. Click on the Generate Bill card on the homepage to raise bills for all or selected consumer connections.

1. Users can select the billing year and billing cycle (month) and click on the Generate Bill button.

• Once the bill is generated, revenue can be collected from the users for the generated bill amount.

Collect Payments

Payments can be collected for consumers with outstanding bills. The collection module can be enabled for revenue collectors, treasurer and chairman, as per the state's requirement.

Steps

1. Click on the Collect Payment icon on the home page to search for a consumer record by Consumer’s Phone Number or Name of the Consumer or Old Connection ID or New Connection ID.

2. Click on the Search button to select a particular consumer for payment collection.

3. Click on the View Consumer Details button to perform the necessary action.

1. If the consumer wishes to receive a soft copy of his/her bill, click on the Share Bill button to send the bill to the consumer on the registered mobile number via WhatsApp message.

2. Click on the Collect Payment button to collect the payment via cash.

3. Full Payment or Partial Payment to indicate whether the consumer is paying the bill amount in full or making a partial payment. Enter the Amount that is being paid by the consumer in case it is a Partial Payment.

4. Click on the Download Receipt button to download the payment receipt. Click on the Share icon to send the receipt to the consumer via WhatsApp message.

5. Click on the Consumer Receipt Print button to print the receipt for the consumer through a thermal Bluetooth printer

6. Once the payment is completed an SMS is sent to the consumer to confirm the payment with a copy of the payment receipt.