Functional Customisation

Sujog-FSM is implemented as a part of SUJOG for the state of Odisha. Odisha is currently on v1.3 of DIGIT Sanitation. The following is the list of changes made to the product for implementation:

1. Localisations:

The localisation changes are done according to the application flow:

User

Flow

Step

Changes

Citizen

Apply for emptying of septic tank

Citizen creates application

1.On the Property Location Page, Within ULB Limits and From Gram Panchayat added

2.On Payment Details Page, if the Total Amount is N/A, then additional notification will be displayed: "You will be notified shortly of the total amount once the de-sludging request is accepted."

3."Minimum Amount Payable (₹) and Advance Amount To Be Paid (₹) * are added.

Employee

Septic tank emptying request

When employee creates an application

1.Property Location changed as a mandatory field.

3.Property Location has two fields - Within ULB Limits and From Gram Panchayat.

4.Localisation: Advance Amount To Be Paid (₹) * added.

Submit application

After creating the application

1. Localisation: ‘Application Number’ is changed to “Desluding Request Number’”.

View application

All stages in workflow

1. Seperate sections created for displaying ‘Trips’ And “Amount Details”.

2. Additional fields displayed ‘Advance Amount Paid and Balance Amount Paid.

Assign DSO

Search application after creating

2.Localisation: DSO has been replaced with ‘Cesspool Operator’ across SUJOG.

Entire Workflow

Send Back option

“Send back” as a workflow step has been removed from the workflow.

Update trips

After creating the application

1.Localisation: “Update Trip Details” has been replaced with “Update/Schedule Trips’”.

Complete Request page

Error message added. If the bill is pending, the following error message will be displayed - “"Cannot close the application since bill amount is pending."

Employee Inbox

Inbox

Selecting inbox option in employee portal

1.Locality added as a ‘Filter’ option.

2. Localisation: DSO has been replaced with “Cesspool Operator” across SUJOG FSSM.

FSTP

FSTP Inbox

Update application

"Vehicle In time *,Vehicle Out time *" as input fields are removed and will be auto-capured based on the time of action.

Vehicle Log

1.Localisation: “Add Vehicle Log” has been replaced with “Add new”.

2.Additional Vehicle number format have been added for validation: AB 00 C 1234.

2. Additional Builds: Urban-rural convergence is an initiative that aims to ensure access of sanitation services to all gram panchayats (GPs) via urban local bodies (ULBs) located closest to them. With efforts in implementing decentralised waste management across 114 ULBs as well as enabling the rural population to avail sanitation facilities from urban areas located nearby, eGov with CPR (post-field observations and research) decided to include gram panchayats in SUJOG FSSM as part of this initiative. See details of the customisation here.

3. The following MDMS have been configured.

Property-type
Property Sub-type
Slum Names
GP List
Village List
FSTP details

4. The following user categories/roles have been created:

Role in Digit Sanitation v1.3

Role in Sujog

FSM Employee Dashboard Viewer
FSM Employee Report Viewer
FSM Payment Collector
FSM Employee Application Creator
FSM Administrator
FSM Employee Application Editor

ULB Editor

FSM FSTP Opperator

FSTPO

5. FSM Related builds deployed